9.2/10
The hotel is centrally located in Hanoi, close to Hoan Kiem Lake and many major attractions. It's in the heart of the old quarter, making it convenient for sightseeing and walking tours.
9.5/10The breakfast is highly regarded for its delicious offerings, including both buffet and à la carte options. Guests appreciate the quality and freshness of the food, with authentic local dishes like pho being particularly noted.
9.2/10Rooms are described as spacious, clean, and well-equipped, with comfortable beds and quality linens. Guests appreciate the hotel's efforts in maintaining cleanliness and providing a cozy environment during their stay.
49.4/10Rooms are described as meticulously clean and well-maintained, with thoughtful details such as turndown service and fragrant lemongrass scent. Despite the lush environment, guests note minimal mosquitoes and commend the overall cleanliness.
59.5/10The hotel is conveniently located near the beach, offering easy access for guests. The surroundings are lush with greenery and the resort is beautifully landscaped, providing a pleasant atmosphere for relaxation.
69.1/10The hotel is ideally situated in the heart of Hanoi's old town, providing easy access to local attractions, restaurants, and cafes. Guests appreciate the proximity to Hoan Kiem Lake and the quiet surroundings despite the bustling city life.
78.6/10Guests consistently note the professionalism and friendliness of the staff. Service is described as polite, attentive, and responsive, enhancing the overall experience. While service quality is generally high, some guests find it impersonal.
88.5/10Breakfast is often highlighted for its variety and quality, with many guests enjoying the buffet. While some find the restaurant prices high, the dining experience is enhanced by scenic views, particularly during sunset at the seaside restaurant.
99.0/10Guests frequently commend the hotel staff for being kind, professional, and attentive, providing excellent service that enhances the overall stay experience. The staff is noted for being friendly and helpful during check-in and check-out processes.
108.9/10The hotel is highly praised for its exceptional location, offering stunning views and proximity to attractions like Xuanxiang Lake and the night market.
Achieved a 3-year streak on the annual lists
