The driver is so friendly. I first only book one way as I wanted to see if we will be comfortable on a sleeper bus as I am travelling with my mom who just turned 70 and we did. I booked the return to hanoi also with them. The one who assisted us on whatsapp is super nice. We felt comfortable and I am happy I chose this service. We were even picked up in our hotel and there is also a free coffee and restroom on the tourist waiting center in SAPA. I also rescheduled by trip and the staff happily accommodated it. Thank you so much. Til next time. Highly recommended!!!
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Reviews: Sapa Express - Luxury Cabin Sleeper bus Hanoi to Sapa.
Guest User2025-10-15
The trip went well, everything was on time, and there were no delays. We arrived in Sapa around four-thirty, so we could have stayed on the bus until six. The charging port in my seat didn't work, so they moved me to another seat (but luckily there were empty seats).