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Reviews/Trip Moments

Reviews: Kanchanaburi Day Trip by Private Charter from Bangkok 10H/12H
Guest User2026-06-26
The driver wasn't familiar with the locations of the attractions and initially went to the wrong place, requiring a change of itinerary and wasting time. The tour company should have checked with the customers a day in advance so the driver could be informed earlier.
Reviews: [Official] Chao Phraya River hop-on, hop-off public transport boat pass available for all groups.
Guest User2026-06-14
Booking through Ctrip was very convenient; just show the QR code at the pier, and the process was smooth. The cruise company staff were also quite good at arranging boarding. The only problem was—the language barrier was a real issue. We wanted to ask if there was air conditioning on board, and the person on board earnestly replied, "You'll arrive at the second pier (Icon Siam)." Thinking she hadn't heard us, we asked again, and she still said, "Icon Siam, it'll be quick." ...Okay, her attitude was genuinely good, but we were just completely on different wavelengths. Similar situations happened several times; they were often talking at cross purposes, which was both funny and frustrating. However, overall, the service was acceptable. Since they all responded with smiles, we didn't complain, and couldn't really complain anyway... 😂
Reviews: [Official] The White Orchid/Luxury White Cruise Ticket+Buffe+ Unlimited Drink
Guest User2026-06-30
We really enjoyed the trip. The food was delicious. The views were beautiful. Our program started at 5:15 PM. There was live music on board. The singer asked where we were from, and they sang a Russian song especially for us. The staff was very polite. It started pouring rain before departure, but they set up a special shelter at the entrance to the ship so we wouldn't get wet. We originally booked the panoramic open deck, but because of the downpour, they moved us to the enclosed deck and gave us very good seats by the window. At the very beginning, there was a long line for regular food. However, there was no line for the shrimp. We ate our fill of shrimp. And after half an hour, there was no line for regular food. The only issue with the reservation: it would have been nice if they had posted a map and indicated the location of warehouse 3 in Asiatique (you need to exchange the voucher for a ticket there). We had to run around before we found it. It's good that we arrived early. Otherwise, everything was very good.