Booking was easy and seamless. I was impressed that G8 provided pick-up from our hotel to the sleeper bus and drop-off at the hotel we booked. Overall, it was a pleasant journey and a great first experience travelling on a sleeper bus. The staff, Hang, was very helpful and even responded to our messages in the middle of the night.
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Reviews: Hanoi - Sapa VIP Cabin Sleeper Bus by G8 Open Tour [Official Ticket]
Guest User2025-12-07
I chose to board the Opera bus in Hanoi at 00:30. The information stated that I needed to arrive an hour early to board at the Opera. However, when I inquired about the exact time, they told me to meet at the Opera at 22:30. My schedule was very tight that day, and I needed to rush to reach the Opera by 22:30. They also told me I could meet at their office at 23:30, but the address they gave me was completely different from the actual address. I don't know why Vietnam is so inaccurate on Google Maps. On the way to Sapa, my screen didn't have a remote control, so I couldn't watch videos or listen to music. On the bus back to Hanoi from Sapa, my seat didn't have headphones, so I still couldn't watch videos or listen to music. You might think this is something that should have been noticed during the setup process. As a foreigner, with the driver not understanding Chinese or English, we couldn't do anything. You can see in the photos that I asked why there was no remote control, but I didn't get a response at all (it's been three days and still no remote). But at least I returned safely.
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Reviews: Vic Sapa Train - Standard train Hanoi - Sapa (comfortable, elegant, dedicated...)
Guest User2025-12-22
Smooth process in booking and on the day boarding. Abit messy at the lounge but all is good.
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Reviews: Private Transfer: Sapa - Lao Cai Station (Two Direction Avaiable)
Guest User2025-12-11
Very convenient and smooth journey from Sapa hotel to Lao Cai railway station. It save us a lot of times and the driver was really punctually!