Booking was easy, with an admin available to confirm throughout the process. The sleeper train was spacious enough (though it might be uncomfortable for those taller than 170cm). It was clean.
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Reviews: VIP cabin bus round trip between Hanoi-Sabah-HK Open Tour provides
Guest User2025-12-10
I really liked this company's service! I needed a ride from Sapa to the airport. They contacted us promptly, met us at the hotel, and took us to the bus by minibus. There were plenty of stops along the way, allowing us to use the restroom and grab a bite to eat.
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Reviews: Hanoi - Sapa VIP Cabin Sleeper Bus by G8 Open Tour [Official Ticket]
Guest User2025-12-07
I chose to board the Opera bus in Hanoi at 00:30. The information stated that I needed to arrive an hour early to board at the Opera. However, when I inquired about the exact time, they told me to meet at the Opera at 22:30. My schedule was very tight that day, and I needed to rush to reach the Opera by 22:30. They also told me I could meet at their office at 23:30, but the address they gave me was completely different from the actual address. I don't know why Vietnam is so inaccurate on Google Maps. On the way to Sapa, my screen didn't have a remote control, so I couldn't watch videos or listen to music. On the bus back to Hanoi from Sapa, my seat didn't have headphones, so I still couldn't watch videos or listen to music. You might think this is something that should have been noticed during the setup process. As a foreigner, with the driver not understanding Chinese or English, we couldn't do anything. You can see in the photos that I asked why there was no remote control, but I didn't get a response at all (it's been three days and still no remote). But at least I returned safely.
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Reviews: Sapa Express - VIP Limousine bus Hanoi to Sapa by 18seats
Guest User2025-06-11
The van is spacious, driver was very kind and superb in helping in our luggage. Rather than using the bus, this is so much better.