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Reviews/Trip Moments
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Product reviews: Pongyang Jungle Coaster & Zipline Experience at Pongyang Adventure Park in Chiang Mai
Guest User2025-04-23
This was around £55 and included transport to and from the place. I chose package B which included a drop, bicycles, zip line, giant swing, jungle coaster and coffee and cake. This was something I did so that I can conquer my fears and it was very scary (I’m afraid of heights) but I’m glad I did it. It was abit pricey for what it was but overall had a good time.★
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Product reviews: Major Ladyboy Shows in Thailand – Bangkok, Pattaya, Phuket, Chiang Mai: Simon Cabaret Show / Calypso Cabaret Show / Tiffany's Show / Golden Dome Cabaret Show / Siam Niramit Cabaret Show
Guest User2024-08-11
Great experience, overall awesome, cost-effective, good service★
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Product reviews: Fah Lanna spa 10% off voucher for Fah Lanna Spa, applicable to Chiang Mai branch, Thai SPA
Guest User2025-06-20
The whole massage experience was superb!! Ambience was good, staff was polite, the therapists were great. ★
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Product reviews: Fast customs clearance services/VIP channel: Thailand's Bangkok Suvarnabhumi/Don Mueang/Chiang Mai/Phuket airport arrival assistance, expedited immigration processing, green channel exit
Guest User2025-08-22
1. Smooth Booking Process
This time, I booked VIP Express at the Thai airport through Trip.com. Since it was my first time using it, I was a little apprehensive at first, especially since the price was significantly lower than my previous fast-track booking. However, their recent reviews were very positive and seemed reliable, so I proceeded. Customer service contacted me promptly and collected the required information via LINE. The entire booking process was smooth, and I felt reassured after completing it.
2. Professional and Responsive Customer Service
On the day of departure, I proactively contacted customer service, and they responded very quickly and provided thorough instructions. I believe proactive communication is crucial to avoid any issues along the way.
3. Super Fast Arrival at the Airport
Upon arrival at BKK Airport, I was immediately greeted by a staff member holding a sign with my name on it. The entire process was very professional, and they made sure to ask if I had already applied for an e-entry card online, which is crucial and must be done. Afterwards, they escorted me to the VIP Express immigration lane. From deplaning to completing immigration, the entire process took less than 15 minutes, significantly faster than other passengers on my flight.
4. Baggage Check-in and Full Service
After clearing customs, they will escort you to the baggage check-in area. If you have checked luggage, they will assist you throughout the entire process. Since I didn't have any checked luggage, I asked them to leave. The entire process was very professional and smooth, and customer service was always in touch to ensure there were no issues.
5. Summary and Recommendation
The overall experience was excellent, and the price was reasonable, significantly cheaper than the previous expedited customs clearance. I recommend staying in touch with customer service during booking, providing complete information, and proactively contacting them upon arrival and departure. The entire process was fast, secure, and professional. Highly recommended.
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