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Reviews: ATV Adventure, Interactive Bridges, Ziplines, Cenote and Lunch
Guest User2025-09-14
Family of two adults and two children (girls 16 and 7). We booked two trips with this company first snorkelling which we had a poor experience and the day following the zip lines with quads/ATVs to say the least we were reserved. I am pleased to report we had a great day.
Collected and returned by a great bus driver from our hotel – Raul Medina. Despite some of the reviews read we were looked after and all was safe, staff to catch you after all the zip lines.
There is some selling of upgrades which I would strongly avoid, one couple in our party did purchase this and were very vocal of not being satisfied and not receiving free drinks as stated. There is also selling of equipment which we didn't find was needed, perhaps take a neck scarf if have one for some dust, our shoes etc were fairly unharmed but some may be if it has rained as the track does have quite a few ground holes.
Our guide was Mike and he was brilliant along with Carlos, photographer. Looked after us all even when my daughter fell running and grazed her knee plasters were available immediately to not stop our fun.
We were guided through the zip lines, I am certainly not the most adventurous and was made to feel comfortable and included and up for the challenges! My daughter aged 7 was well looked after also and loved it.
The cenote visited prior to the zip lines wasn’t as welcoming as the one we visited during another trip but nice to see different ones.
The quad bikes/ATVs are around a dirt track and not in the jungle as one might expect the zip lines made up for it. The guides were very patient taking our family party around separately due to our speeds being slower and still plenty of photographs taken by our photographer.
Finished up with a dance show and free complimentary tacos, photos were a bit on the expensive side but worth the memories.
Deffo made up for our negative experience on the snorkelling trip so big thank you to Mike and Carlos and all the staff on the lines/quads that day.
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