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Reviews/Trip Moments

Reviews: Hokkaido Lake Tōya Snowmobile + Noboribetsu Jigokudani Valley + Showa Shinzan Bear Ranch 1-day Tour
Guest User2026-02-08
I chose to visit Jigokudani (Hell Valley) as my last stop, then checked directly into Ryūnoya, a hot spring resort in Noboribetsu. I left my large luggage at my hotel in Sapporo and only brought a small suitcase to Noboribetsu, having informed customer service beforehand. They were wonderful; they left our luggage there for free. The tour guide was also very friendly and professional, and the entire itinerary was well-organized. The snowmobile ride at Lake Toya was amazing, the pie at Lake Hill was delicious, the lake view from the observation deck was beautiful, and the bear ranch was definitely worth seeing. Jigokudani was spectacular. Finally, the tour guide noticed that the bus from my hotel passed by and let us park there for free, so we didn't have to drag our luggage through Jigokudani. Thank you so much to the tour guide and driver! Overall, this tour was very worthwhile. The tour guide informed us of the pick-up location the night before, and the customer service was excellent and responded quickly. It was a very clear and helpful tour, highly recommended. Tour guide Xiaoyu was fantastic!
Reviews: Sapporo Noboribetsu Jigokudani Valley & Lake Toya | Winter Limited Lake Shikotsu Ice Festival Day Tour
Guest User2026-02-15
The service was convenient and the guide was very attentive, providing detailed information throughout the trip. It was a fantastic travel experience. The tour group was punctual, and each destination was incredibly beautiful. I was impressed with every place. The weather was pleasantly cool, perfect for taking photos. The melon ice cream was delicious and had a wonderful melon flavor. The price was reasonable, and we visited all five locations as planned. The driver was an excellent driver with a wonderfully friendly and cheerful personality, always greeting us with a smile. We arrived at our destinations safely. I highly recommend trying a one-day trip; it's convenient, safe, and the service is truly great. It's well worth the money, considering the excellent service and the beautiful places we visited.
Reviews: Lake Tōya
Guest User2012-12-12
The tour guide service is good, the overall itinerary is also very good, I will choose Trip.com next time.
Reviews: Hokkaido Winter Highlights: Lake Shikotsu Ice Festival, Noboribetsu Hell Valley & Lake Toya Day Tour [Guaranteed Departure Even for 1 Traveler]
Guest User2026-02-04
Thao Island was humorous and engaging, and the itinerary was well-planned. This time we parted ways in Noboribetsu, but I'd love to experience the whole tour again next time.