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2. Please check availability before placing your order and making payment. Silent bookings are invalid! (Since the displayed calendar cannot be synchronized in real time, booking completion will be confirmed upon receiving the confirmation notice.)
3. Please provide true, valid, and accurate booking information. Buyers are responsible for any losses caused by providing incorrect information.
4. By placing an order, you acknowledge the cancellation and change policy. Any modification or cancellation requests must be confirmed by customer support to be valid. Unconfirmed requests will be considered invalid.
5. The pick-up time is subject to the confirmation slip (local time). Please wait in the hotel lobby on time. If you miss the transfer due to late arrival and incur any losses or delays, you will be responsible for the consequences.
6. If you encounter any issues during your activity, please promptly contact the local Chinese hotline listed on your confirmation or reach out to the online travel consultant. Delayed reporting may prevent immediate resolution. (In case of accidental injuries or similar incidents, be sure to contact us within 12 hours for verification and assistance.)
7. Please keep your personal belongings safe during activities and avoid carrying valuables. The seller is not responsible for any loss or damage incurred during the experience.
8. Sea activities may be subject to itinerary changes due to force majeure factors such as bad weather, route closures, or strikes. Your cooperation is appreciated. (If cancellations or changes are known in advance, we will notify you immediately to discuss refunds or rescheduling options.)
9. Please wear a life jacket at all times when going out to sea for fun, pay attention to your own safety, follow the guidance of the staff, and do not touch marine life at will.
10. Please respect local customs and beliefs, comply with Thai policies and regulations, avoid environmental damage, and refrain from smoking on beaches and in public areas.


