Product Features:

[First Day Free] When you pick up your card, the counter staff can assist with activation. Internet data from the activation time until 24:00 on the day of activation is free.

Example: If a user purchases a 5-day prepaid card with an activation time of 18:00:00 on 2024-01-01, then the internet data traffic before 23:59:59 on 2024-01-01 is free. The card expires on 2024-01-06 at 23:59:59.

1. Chunghwa Telecom phone cards are plug-and-play; simply insert the card into the slot and it will activate immediately, without waiting for activation time.

2. If you do not need to use the phone immediately, please inform the counter staff not to insert the SIM card into the phone.

3. The product is used with a high-speed network and unlimited data throughout the entire usage period.

Confirmation email received time:

Orders placed before 6:00 PM on the same day will receive a receipt via email on the same day.

Orders placed after 6:00 PM on the same day will receive a receipt by email the following noon.

The email confirmation will be available in your order details before noon the day after you place your order. You can then present the confirmation at the designated counter to collect your order.

How to use

Self-collection instructions

1. Present your order receipt from the Ctrip app at the self-pickup point to collect your SIM card.

2. The email confirmation will be sent to the email address you provided when placing the order before noon the day after you place the order. The 1D/QR code confirmation can be collected electronically at the designated counter.

3. Those under the age of 18 cannot collect the card.

4. Two documents are required to collect the card:

Travelers from Mainland China, Hong Kong, and Macau

First document: Taiwan Entry Permit

Second document: Passport, Visa, Residence Permit, Mainland Residents Travel Permit to Taiwan

Travelers from Taiwan

First document: National Identity Card

Second form of identification: Health Insurance card, driver's license, passport, student ID, disability certificate

[Travelers from other regions]

First document: Passport

Second document: Residence permit, visa, international driving license, visa-free stamp, e-GATE fast pass stamp

5. The number of days for which the purchase plan is valid must not exceed the number of days the visa is valid for.

6. This 1D/QR code confirmation letter has no expiration date; you can collect your SIM card on other dates. Simply present your 1D/QR code confirmation letter and identification at any Chunghwa Telecom direct service center or Senao Telecom outlet in Taiwan to collect your SIM card.

7. When picking up the card, the counter staff can assist with activation. Internet data usage until 24:00 on the activation day is free. For example: If a user purchases a 5-day prepaid card with activation at 18:00:00 on January 1, 2018, then internet data usage until 23:59:59 on January 1, 2018 is free. The card expires on January 6, 2018 at 23:59:59.

Instructions for use

1. How to activate: When picking up the package, the counter staff can provide a SIM card ejector tool or replace the SIM card to activate the device.

2. Can I insert my card in advance? No, you can only insert your card after arriving at your destination.

3. Number lookup: The numbers marked on the phone card are the phone number.

4. Make phone calls and send text messages

To dial local numbers: 0 + mobile phone number

To dial a Chinese mobile phone: 01986 + mobile phone number

To dial a landline in China: 01986 + area code (remove zeros) + landline number

5. Check balance: Dial 928 and reply with 1 to check.

6. Top-up: Please purchase a top-up card at a local 7-Eleven, FamilyMart, or other convenience store.

7. Other: The above content is the same as the accompanying paper instruction manual. If you encounter any problems during use, please contact customer service at 0800-080-928.

Cancellation and Refund Policy

This 1D/QR code confirmation has no expiration date; you can collect your SIM card on another date.

[Taiwan] Chunghwa Telecom 4G SIM SIM card| 3-30 days including call charges, Taiwan airport self-pickup Internet card