Hotels With Spa in Free State, South Africa

We have been stopping over at Protea Willow Lake for many years, en route to Eastern Transvaal & Kruger. It has got a little tired and I have been concerned about security since the zoo closed. There is no additional protection and part of the establishment is exposed. The staff were great, although the buffet was always a bit rustic. We decided to try this Protea, which is slightly closer to the N1 and were not disappointed. We stayed for two nights. On the first night we had a great meal and were looked after by a really good host, Rachel, who was both friendly and very competent in her role. The second (return trip) night was not that great. Food & Bev manager pitched up eventually and, to his credit, stepped in, as we weren't the only ones taking strain. Sunday night. Short staffed and meal marginal. However the rooms are clean and well laid out (as with WillowLake) and, even though the area is not that great, the perimeter and security staff give confidence that you won't have any nasty surprises overnight. All in all you can see good staffing and committed management. This is where we will stay from now on. Five stars are in good faith. It is only consistency that keeps that rating, so we will see. All in all a very good experience!

The staff was super friendly and accommodating. The room was spacious and well appointed. The location in Bloemfontein was close to amenities and in a lovely area. We had dinner in the hotel restaurant and the ambience was great. Loved the peacocks in the courtyard outside.

The hotel was clean and the staff was friendly .Breakfast was fresh and had a little bit of everything .Unfortunately for my partner and I ,we booked the hotel because of it’s amenities ,upon out arrival we got the news that the hotel is doing some refurbishments therefore we couldn’t use the amenities we booked the hotel for .I suggested that we at-least get upgraded as we are unhappy,but nothing of that sort happened .So I was very unhappy that the hotel couldn’t at-least meet us half way.They just said the site I booked at need to take full responsibility for not notifying me of the refurbishment.

We had a 3 night stay and it was our very 1st time at Kiara and it really did not disappoint. Resort is situated in a beautiful setting that one can feel truly relaxed and even though we went during peak season, it did not feel over crowded (even the pool). Overall we were very happy with our stay, we had booked a 6 sleeper self catering chalet and one non self catering unit for our group and both units were comfortable and spacious and clean. The self catering unit was equipped well, although the fridge just did not seem cold enough even though it was on the coldest setting. Beds and sleeper coaches were all very comfortable. The kids loved the facilities and games room. Overall the resort is clean and well kept. Staff are friendly and super helpful. We did have 1 dinner at Maluti Melts Restaurant (we did find the food average - not spectacular. We were disappointed with the cheese fondue as we expected a proper swiss fondue where you have a real taste of cheese and cheese strings stretching after you dipped your food but it really was just a cheese sauce. Resort is close to the Golden Gate reserve and to Clarens so it makes it an ideal spot to be close enough to everything. My only suggestion is for resort management to please check the balcony wooden fencing on a regular basis as we found some of the vertical wood was loose and could easily be pulled off with not much force (we did phone maintenance to come fix this), this is dangerous as we had young toddlers with us and we had one of the upper units so had we not tested it (and it was really by chance as well that we decided to check), the toddler could easily pull it off and fit through and fall.

Great service and clean chalets.

The staff was friendly and very helpful on arrival. The rooms was neat and clean and we had a great experience with the guesthouse. I will highly recommend the guesthouse to anyone that want to sleep in Bloemfontein.

We have been stopping over at Protea Willow Lake for many years, en route to Eastern Transvaal & Kruger. It has got a little tired and I have been concerned about security since the zoo closed. There is no additional protection and part of the establishment is exposed. The staff were great, although the buffet was always a bit rustic. We decided to try this Protea, which is slightly closer to the N1 and were not disappointed. We stayed for two nights. On the first night we had a great meal and were looked after by a really good host, Rachel, who was both friendly and very competent in her role. The second (return trip) night was not that great. Food & Bev manager pitched up eventually and, to his credit, stepped in, as we weren't the only ones taking strain. Sunday night. Short staffed and meal marginal. However the rooms are clean and well laid out (as with WillowLake) and, even though the area is not that great, the perimeter and security staff give confidence that you won't have any nasty surprises overnight. All in all you can see good staffing and committed management. This is where we will stay from now on. Five stars are in good faith. It is only consistency that keeps that rating, so we will see. All in all a very good experience!

The staff was super friendly and accommodating. The room was spacious and well appointed. The location in Bloemfontein was close to amenities and in a lovely area. We had dinner in the hotel restaurant and the ambience was great. Loved the peacocks in the courtyard outside.

The staff was friendly and very helpful on arrival. The rooms was neat and clean and we had a great experience with the guesthouse. I will highly recommend the guesthouse to anyone that want to sleep in Bloemfontein.

We have been stopping over at Protea Willow Lake for many years, en route to Eastern Transvaal & Kruger. It has got a little tired and I have been concerned about security since the zoo closed. There is no additional protection and part of the establishment is exposed. The staff were great, although the buffet was always a bit rustic. We decided to try this Protea, which is slightly closer to the N1 and were not disappointed. We stayed for two nights. On the first night we had a great meal and were looked after by a really good host, Rachel, who was both friendly and very competent in her role. The second (return trip) night was not that great. Food & Bev manager pitched up eventually and, to his credit, stepped in, as we weren't the only ones taking strain. Sunday night. Short staffed and meal marginal. However the rooms are clean and well laid out (as with WillowLake) and, even though the area is not that great, the perimeter and security staff give confidence that you won't have any nasty surprises overnight. All in all you can see good staffing and committed management. This is where we will stay from now on. Five stars are in good faith. It is only consistency that keeps that rating, so we will see. All in all a very good experience!

The staff was super friendly and accommodating. The room was spacious and well appointed. The location in Bloemfontein was close to amenities and in a lovely area. We had dinner in the hotel restaurant and the ambience was great. Loved the peacocks in the courtyard outside.

The staff was friendly and very helpful on arrival. The rooms was neat and clean and we had a great experience with the guesthouse. I will highly recommend the guesthouse to anyone that want to sleep in Bloemfontein.

Great service and clean chalets.

The hotel was clean and the staff was friendly .Breakfast was fresh and had a little bit of everything .Unfortunately for my partner and I ,we booked the hotel because of it’s amenities ,upon out arrival we got the news that the hotel is doing some refurbishments therefore we couldn’t use the amenities we booked the hotel for .I suggested that we at-least get upgraded as we are unhappy,but nothing of that sort happened .So I was very unhappy that the hotel couldn’t at-least meet us half way.They just said the site I booked at need to take full responsibility for not notifying me of the refurbishment.

We had a 3 night stay and it was our very 1st time at Kiara and it really did not disappoint. Resort is situated in a beautiful setting that one can feel truly relaxed and even though we went during peak season, it did not feel over crowded (even the pool). Overall we were very happy with our stay, we had booked a 6 sleeper self catering chalet and one non self catering unit for our group and both units were comfortable and spacious and clean. The self catering unit was equipped well, although the fridge just did not seem cold enough even though it was on the coldest setting. Beds and sleeper coaches were all very comfortable. The kids loved the facilities and games room. Overall the resort is clean and well kept. Staff are friendly and super helpful. We did have 1 dinner at Maluti Melts Restaurant (we did find the food average - not spectacular. We were disappointed with the cheese fondue as we expected a proper swiss fondue where you have a real taste of cheese and cheese strings stretching after you dipped your food but it really was just a cheese sauce. Resort is close to the Golden Gate reserve and to Clarens so it makes it an ideal spot to be close enough to everything. My only suggestion is for resort management to please check the balcony wooden fencing on a regular basis as we found some of the vertical wood was loose and could easily be pulled off with not much force (we did phone maintenance to come fix this), this is dangerous as we had young toddlers with us and we had one of the upper units so had we not tested it (and it was really by chance as well that we decided to check), the toddler could easily pull it off and fit through and fall.

The photos don’t do it enough justice, the most scenic place ever(this is not an understatement). The view of the amphitheater from your room is exquisite and the sunsets are just breath taking. There are so many hikes encircling the area and it just adds to the view. The rooms were exceptionally clean and cozy and were equipped with electric blankets, heaters and loads of blankets. The bathroom was rather large providing comfort, the shower had hot water 24/7 and had more than enough storage for your toiletries. The restaurant consisted of a bar, an eating area as well as a lounging area perfect to watch sports. The bar had a seating area as well as darts, and I saved the best for last, the restaurant, it had many food options(including food for vegans and vegetarians). For breakfast there was a buffet on the weekends and in the week is breakfast on the menu. Overall food is good and customer service is good