Travelers Reviews of Lao Cai Province Hotels

Eco Palms House - Sapa Retreat
9.2/551 Reviews
This place is a bit outside Sa Pa town (5km) but it means it is close to a couple of the hiking trails through the ethnic villages. It is easy to book a taxi in/out of the village with the hotel owner if needed and you can probably rent a motorcycle in town if you want (I just walked in and out since the views are nice). Great views over the valley from the chalet, the chalet is nice and it is a perfect place for a few days if relaxing. It has a lovely swimming pool. The owner is great and very helpful and they make fantastic food so no need to worry about dinner (the salmon dishes were particularly nice and seem to be their own recipe).
Bamboo Sapa Hotel
9.7/5129 Reviews
My stay with Bamboo Sapa was nothing short of excellent from the time we checked in, which was about 5am to the time we checked out. All hotel staff were wonderful. We booked a tour that started at 8am and had to forgo breakfast for a little rest before. Thought I’d just grab a piece of bread and on the way in the cafe, a staff approached me to ask my room no. and sit me down but I explained that we had to rush off for a tour and wanted to just grab and go. And she insisted we packed some food. Got us a takeaway box and even packed us some orange juice to go! I knew immediately she was Julie from the many raving reviews I read about her, I recognized her immediately even though we have never met! Her reputation precedes her and I am amazed at how helpful and proactive she was. She helped with lending us an adaptor and a phone cable, recommended good restaurants and a driver to bring us around. A gem of an employee she is!
Sapa Centre Hotel
9.6/5140 Reviews
Sapa City Center
Our stay at Sapa Centre Hotel was absolutely fantastic! The check-in process was smooth and efficient. The hotel has a very welcoming atmosphere. The room was spacious, clean, comfortable and well-equipped with everything we needed for a comfortable stay.  The staffs were incredibly friendly and helpful.  The location was perfect for exploring the city.  We would definitely recommend this hotel to anyone visiting SaPa.  We would like to extend our heartfelt thanks to Tin Tin, Huong, and Selena for their exceptional hospitality throughout our stay.  A special shout-out to Selena for going above and beyond when we realized we had left our earphones in the hotel, already on the bus to Hanoi. We reached out via WhatsApp, and Selena arranged for the earphones to be sent to our next hotel in Hanoi through their limousine service. That level of thoughtful service truly made a difference, and we are so grateful for it!
Hotel de la Coupole Sapa - MGallery Collection
9.6/5237 Reviews
Exceptional stay at this luxurious hotel and you could feel that you’re being treated as a vip guest in this hotel by most staff. We were early before the check in time and room wasn’t ready yet. They pampered us with their hot chocolate welcome drink and offered to let us explore the 7th floor where their Instagrammable swimming pool is located. We accepted n loved it! It was empty as much guests have checked out. We booked the Classic Twin Room thru trip.com to celebrate our friendsary of 23years and we were spoilt by the hotel de la coupole mcgallery’s manager, Grace. She upgraded our room to superior twin room that comes with an extra balcony and gave us a lovely sweet treats and fruit platter 🥰🥰❤️🔥❤️🔥 The bathroom was huge and they even took special efforts to decorate our room. Special thank you to the team who put up this! Your exceptional hospitality surprised us n made it so memorable for us 🥹🤩🥳 Our room no. was 625 and we could see hues of the sunrise from the balcony. Bed was exceptionally comfy and room was warm and cosy despite the cold winter. This was such an awesome staycation and memorable friendsary celebration. We went to the bar during 9+ for a drink and to take beautiful photos of it. So much to do if you love photo taking. Many more instragrammable worthy spots in the hotel lobby and 10th floor. Last but not the least, their breakfast buffet on the 10th floor in their Chic restaurant. This hotel amazes me with their interior and details paid to their decoration. Astounding! Please take time to enjoy the breakfast and taking photos outside the restaurant. Would highly recommend this luxurious hotel if you’re here in sapa!
Laxsik Ecolodge
9.3/545 Reviews
Pros - Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns - We arrived in Sapa early in the morning & appreciate that we're able to check in early - The room was very clean & cozy - Friendly receptionist that catered to our needs - Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier - Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not - We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water Cons - We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities - Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.
Sapa Panorama Hotel
8.6/535 Reviews
Sapa City Center
Clean room, good location, although you may have to walk up a high road, it's not bad. Breakfast tastes good in some menus (fried rice is delicious. Delicious stir-fried cabbage) The view from the room is beautiful and worth staying. If there is a chance to travel again, will come back to stay at the same place. Lovely receptionist
Lady Hill Sapa Resort
9.3/549 Reviews
Location: 5/5 Excellent The location of Lady Hill Sapa Resort is simply breathtaking. Nestled amidst the beautiful hills of Sapa, the resort offers stunning panoramic views that are nothing short of spectacular. It’s conveniently located near major attractions, making it easy to explore the area. Cleanliness: 5/5 Excellent The cleanliness of the resort was impeccable. The rooms were spotless, and the common areas were well-maintained. The housekeeping staff did a fantastic job of ensuring everything was in perfect condition throughout our stay. Service: 5/5 Excellent The service at Lady Hill Sapa Resort was outstanding. From the moment we arrived, we were greeted with warm smiles and exceptional hospitality. The staff was incredibly attentive and went above and beyond to make our stay comfortable and enjoyable. Special mention to the concierge who provided excellent recommendations for local tours and dining options. Facilities: 5/5 Excellent The facilities at the resort were top-notch. The spa services were incredibly relaxing, and the swimming pool offered a great way to unwind after a day of exploring. The fitness center was well-equipped, and the lush gardens provided a serene environment for a leisurely stroll.
Pistachio Hotel Sapa
9.3/5213 Reviews
Overall hotel was wonderful, i arrived at 6:00am in the morning by the way there are no room available at that time Front desk was provided us a shower room and resting area at Front desk with very nice hospitality. At 10:00 am after energy charge we went to Fancipan and came back around 16:00 the was ready when i checked in to the room the view was stunning us(room type: mountain view) overall was perfect. BTW, we don’t want to go out then we choose the hotel restaurant for the our dinner we order food for six people as i know about the service sequences staff repeat our order to make sure that it correct; for sure we listen it carefully due to difficult of inter-language - all the food repeat correctly. Unfortunately, one of our dish was mistake from Carbonara to bolognese sauce which we know all of us don’t pork then we call staff they came with attitude that it’s our mistake but she take it for change. Suddenly i heard the sound of fighting of waiter and kitchen that one of word i heard very clearly is “i already repeat it” fifteen mins later carbonara was served and we got educate by staff that we should informed her What we don’t eat. Poor us? After five mins she came back and say Sorry to us(First of apologies) 🥺 so we would fine if she apologize and do not make that behavior. I understand some if order was mistake you need to talked with chef but for both of service and kitchen was very disappointed for us.
Silk Path Grand Sapa Resort & Spa
9.3/551 Reviews
Beautiful hotel - service leaves room for improvement We arrived early and let the hotel know about 10 days prior that we will be arriving at 4am. I called the front desk who asked me to walk about 50m but wasn’t clear about the direction. After 30 mins he sent a buggy to pick us up. A common theme is that some staff don’t communicate if they don’t know something or are unable to help. They just nod and it’s really difficult to discern whether they’re going to do anything or not. Just let me know you don’t know or can’t help - even in Vietnamese! At least I can translate it myself. After 3 hours of waiting in the freezing lobby, Lala explained the process and gave us clarity on next steps. She was kind enough to upgrade as it was my birthday and it was slow season, which I appreciated. Lala is a gem - she came by and everything was really smooth after that. She was cheerful and clear in her communication. She gave useful recommendations and she was clear in what she could and could not do. She was really great and we appreciated her help greatly. Overall a good, clean hotel - a bit far from the town but that’s a good thing. Facilities are good and plenty - you probably don’t even need to go to the town area. Most of the staff except for a handful are quite difficult to interact with due to their refusal to give bad news or say they don’t know something.
Sapa Passion Hotel & Spa
8.8/518 Reviews
We booked a mountain view room and were in the 3rd floor and we can see part of the mountain and the lake and the main town buildings. It was their winter so it was cold, foggy and damp the whole time. The staff are very friendly, nice, hospitable and really had a great service as they are so accomodating. The only thing we were a little upset was when we were resting after a long bumpy travel by bus, we put the Do Not Disturb sign outside the door but all of a sudden they just unlock the door because they was gonna fix something in one of their drawers. I was in my bra and panty laying in bed and they never even let us know ahead that they were gonna fix something. They dont wait when there is no more guest or give a heads up ahead so we will be prepared. We didnt want to be disturbed and it happened twice that they just unlock the door without knocking and asking. We are happy with their service though, there was no buffet breakfast but you can order from the menu and they will cook it for you fast. The staff in the restaurant were nice and accomodating, we tipped one that was always there to take care of our breakfast as she was really hard working. The hotel was very close to everything in the main town but it is just up on a hill but manageable, we love walking back n forth.

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Property Information for Tourists

Total Properties239
Number of Reviews4,656
Average Price (Weekdays)NZD 118
Average Price (Weekends)NZD 129