Hotels With spa in Hawaii, United States

"Great location, just a few minutes from Waikiki Beach. We booked an ocean view room, which was beautiful, and the view wasn't obstructed by the parking lot. The balcony was lovely, very relaxing to sit there, eat, and enjoy the ocean view. The best part was that even though I'm not a member, they gave me my room at 12 PM, which was incredibly thoughtful. The Asian cleaning lady was exceptionally kind and enthusiastic every time she saw us. We didn't leave a big tip, but she still thanked us repeatedly and even offered us coffee. Beach towels can be picked up and returned by scanning your room card. Breakfast is served in the restaurant on the first floor, opening at 6 AM."

"The location was fantastic, only about a 7-minute walk to Waikiki Beach. The hotel staff were also very kind. Housekeeping comes every three days. I really appreciated that they lend out towels for the beach; it was great! After using them, you return the towels in the lobby, which kept our room from getting messy. Once we returned a towel, we got our lending card back, so we could borrow another one the next day when visiting different beaches. We rented a car and paid for parking. We were told we could park anywhere, but when we found it full and mentioned it, they moved one of the hotel's cars for us. For this price and location, I'm absolutely delighted! I'd recommend it to anyone who wants to save money but doesn't want to stay in a hostel, and prefers a clean place at the very least. Also, there's a poke place nearby called ''Maguro Spot'' that always had a long line. I was curious, tried it, and it was absolutely delicious – highly recommend!"

"I really don't recommend choosing the Rainbow Sea View Room. It's not a sea view at all; what you see is a tiny lagoon, or to put it bluntly, a small puddle. If you truly want to see the ocean, you absolutely must choose a Rainbow Oceanfront Room or a high-floor Oceanfront Room, otherwise, you'll likely be very disappointed. Check-in was incredibly crowded. I waited for about 30 minutes to an hour, and the lobby was constantly packed. The elevators were the same; many times, you had to wait in line. If you prefer a quieter hotel, I don't think this one is suitable. The room assignment also left me very dissatisfied. The Asian front desk staff assigned me a low-floor corner room with virtually no view. No ocean, no fireworks – just the building across the way and that little puddle outside the window. It was completely different from what I imagined when booking. Also, early check-in at this hotel almost always costs extra. It's not one of those hotels that will accommodate an early check-in if a room is available. I've stayed at other hotels where they usually try to arrange it if there's a vacant room, but here, if you want to get in early, you have to pay extra. If you prioritize views, quietness, and the overall check-in experience, I personally don't recommend this hotel."

"We had a glitch with checking in on arrival but after they sorted this and compensated us for the mess up i couldn't fault this hotel. The rooms are clean and comfortable. The position is perfect as are the phenomenal views. We had an ocean view so sat on our balcony every night to watch beautiful Waikiki sunsets We were provided access to the longboard room which provided a great breakfast and in the evenings drinks cheese and dips snacks and pasta the service here was fantastic Amenities are fantastic. Great gym and included yoga and plates sessions. Activities also available but we ran out of time for this I highly recommend this amazing resort"

"This was my first trip to Hawaii, and I'm so glad I chose this hotel! It's super convenient – the trolley stop is right in front of the hotel, and the beach is just across the street. It was perfect for getting anywhere we wanted to go. I thought I had booked a room with a view of both the beach and Diamond Head, but it turned out to be an oceanfront room on the 10th floor. The view was absolutely beautiful and so relaxing. I did notice the walls seemed a bit thin. At night, we could clearly hear loud music from the room next door and a baby crying, haha. I guess it probably varies from room to room. The complimentary water server and free beach towel service were really handy! Plus, there were plenty of souvenir shops, a gelato place, and cafes, which made our stay even more enjoyable."

"This hotel is super convenient as you can take the 'W' line bus directly from Honolulu Airport. It's about a 10-minute walk to Waikiki Beach, and it's located on a street lined with famous Waikiki hotels. Royal Hawaiian Center is also within walking distance. There are ABC Stores, supermarkets, and a DEAN & DELUCA on the first floor of the Ritz-Carlton Residences all nearby. I've stayed here several times. I chose a twin room, and it came with two queen-sized beds, which was very comfortable. The only minor downside was that the air conditioning was a bit noisy, but if you turned it off and used the ceiling fan, it was still cool enough. The bathroom had a bathtub, and while there wasn't a hand shower, adjusting the water temperature was easy, so it wasn't an issue. The cleaning was thorough, and the room was spotless. The hairdryer was in a black bag inside the closet. They provided a capsule coffee maker with both coffee and tea capsules, which was a nice touch. There was also a refrigerator, microwave, and iron. While there's no bottled mineral water service in the room, there's a free water dispenser next to the front desk where you can fill your own bottle or cup. The complimentary breakfast was simple but sufficient, and the taste was good. Given the high cost of living in Hawaii, I was very satisfied with the reasonable stay here."

"I stayed three nights in a partial ocean view room and four nights in an ocean view room. If the price difference isn't significant, definitely opt for the ocean view room – the experience is so much better (the partial ocean view room barely has any ocean view to speak of). The room itself was decent, and the cleanliness was okay, but the towels had a strange smell. The hotel's location is super convenient. The second floor connects directly to the Ala Moana shopping center, and there's a Don Quijote next door, making it very easy to shop and eat. It's about a 10-minute taxi ride to Waikiki, or a 30-minute walk. Personally, I prefer the nearby Ala Moana Beach, it's very chill. Car rental parking is also convenient. Parking is charged from 1 PM, costing $41 for 24 hours. [Pictures 1 & 2 show the view from Ocean View Room 1915; Picture 3 shows the view from Partial Ocean View Room 1104]"

"I recently stayed at this hotel in the Penthouse and, overall, had a pleasant stay. However, there were several areas where the guest experience could be improved. Pros: * The location is convenient, with Waikiki Beach approximately a 15-minute walk away. * There are plenty of restaurants within walking distance, although I would recommend making reservations in advance as many are very popular. * There are numerous ABC Stores nearby, making it easy to pick up snacks, drinks, souvenirs, and other essentials. * A special mention goes to Ralph, who was outstanding throughout our stay. He was friendly, approachable, and always happy to help with any questions or recommendations. He quickly became our go-to person whenever we needed assistance and is a real credit to the hotel. Cons: * Upon arrival, we were not offered the welcome drink that other guests appeared to receive. We checked in shortly after 3:00 pm, yet we saw guests arriving at around 9:30 pm the previous evening being offered welcome drinks. It was disappointing that this was not provided consistently. * We were never informed that the hotel offers complimentary beach umbrellas and chairs on a first come, first served basis. We ended up purchasing our own before accidentally overhearing another member of staff explain this benefit during another guest’s check-in. * Similarly, we only discovered that the hotel offers a complimentary walking tour after overhearing a different staff member mention it to another guest. It would have been helpful if all guests were informed about the activities and amenities available during check-in. * We booked the Penthouse expecting to fully enjoy the advertised 90-degree views. While the views themselves were excellent, the balcony was much smaller than expected and not really large enough to comfortably sit and enjoy them. * The bathroom, particularly the bathtub, felt dated and would benefit from refurbishment. * The room itself is showing its age and could do with a modern refresh. * The breakfast room is exceptionally small considering the number of guests staying at the hotel. During busy periods it becomes crowded and difficult to find seating. * One morning, a guest was allowed to bring a dog into the enclosed, air-conditioned breakfast room. To my understanding, this is not permitted under Hawaii law unless the animal is a legitimate service animal, and it made the dining experience uncomfortable. * The Skyline floor cannot be accessed using the elevator on the far left, which was inconvenient and not clearly explained. * At check-in, a $200 deposit was authorised along with an additional hold on my credit card. This extra charge was never explained by staff, and I only became aware of it after reviewing my credit card statement. Greater transparency regarding incidental holds would have been appreciated. Overall, the hotel is in a good location with helpful staff, especially Ralph, and provides a comfortable base for exploring Waikiki. However, there were several inconsistencies in communication and a number of facilities that would benefit from updating. Better communication during check-in about available amenities, clearer explanations of credit card holds, and refurbishment of the rooms would significantly improve the overall guest experience."

"I stayed for one night, and when I mentioned at check-in that it was my first time, the staff kindly escorted me to my room and gave me a detailed explanation of its features. It was very helpful! The hotel is very spacious, but everything was clean, and there was plenty of space by the pool, so I was able to relax and enjoy my stay."