Hotels With spa in Hawaii, United States

"We had a great stay at the Waikiki Resort Hotel. Location was perfect, just a block off the beach and central to everything in Waikiki. We received a discount on our car rental located on site. The staff was friendly and helpful throughout our stay. The pool was nice. The buffet was fine. The rooms were great with a king bed for a couples stay. High value stay."

"We stayed in an ocean view room. It was very close to the sea, and the view from the lanai was absolutely stunning. I think it was one of the ocean view rooms with the best views, being so close to the ocean. I'm very grateful that we were allocated this particular room. The housekeeping staff were also very friendly and pleasant, which made our stay enjoyable. The location was also excellent, close to the Duke Kahanamoku statue in the heart of Waikiki. The only downsides were that there was no explanation about the resort points we were supposed to receive as part of our stay. Also, we booked three rooms for six people, but due to their system, we could only process payment for one room at a time. This meant I couldn't use the same credit card for the second room and had to scramble. I'd recommend bringing enough credit cards for each room you book. These two minor issues were a bit disappointing, so I deducted one star from the service rating."

"Good location at the beginning of Waikiki- close enough to everything without being in the midst of touristy chaos.  Amenities decent- nothing too fancy but all the basic amenities covered.  (Pool✅, gym✅, sauna✅- steam room was out of order) missing a jacuzzi & would have liked extended pool hours- but really enjoyed our time there- free excellent first come, first served- cabana options ,and  complimentary ice cakes.  Staff was friendly & helpful- despite an initial awkward check in experience.  Breakfast buffet-(Cafe 410)  good choices, attentive staff. Recommend going early to beat the loud & large crowds. Elevators were like a roller coaster ride and zipped us up to our room and down to lobby in a flash.  The water bottle check in gift was a nice and appreciated touch. (Just wished that ice machines were on every floor) Signature Steak House- pricey but worth every dollar!!  Very elegant/classy atmosphere - though kind of looser on the dress code than expected.  Steak melts in your  mouth- light, flavorful- perfect!  Best.Damned.Steak.Ever!!  Really set the bar and forever ruined all other steaks in comparison!!! Overall , very nice Kamaaina couple staycation. Only complaint would be the horrible mattresses!! (So uncomfortable that we had a hard time sleeping and woke daily with sore backs- and that there wasn’t free Kamaaina parking."

"I recently stayed at this hotel in the Penthouse and, overall, had a pleasant stay. However, there were several areas where the guest experience could be improved. Pros: * The location is convenient, with Waikiki Beach approximately a 15-minute walk away. * There are plenty of restaurants within walking distance, although I would recommend making reservations in advance as many are very popular. * There are numerous ABC Stores nearby, making it easy to pick up snacks, drinks, souvenirs, and other essentials. * A special mention goes to Ralph, who was outstanding throughout our stay. He was friendly, approachable, and always happy to help with any questions or recommendations. He quickly became our go-to person whenever we needed assistance and is a real credit to the hotel. Cons: * Upon arrival, we were not offered the welcome drink that other guests appeared to receive. We checked in shortly after 3:00 pm, yet we saw guests arriving at around 9:30 pm the previous evening being offered welcome drinks. It was disappointing that this was not provided consistently. * We were never informed that the hotel offers complimentary beach umbrellas and chairs on a first come, first served basis. We ended up purchasing our own before accidentally overhearing another member of staff explain this benefit during another guest’s check-in. * Similarly, we only discovered that the hotel offers a complimentary walking tour after overhearing a different staff member mention it to another guest. It would have been helpful if all guests were informed about the activities and amenities available during check-in. * We booked the Penthouse expecting to fully enjoy the advertised 90-degree views. While the views themselves were excellent, the balcony was much smaller than expected and not really large enough to comfortably sit and enjoy them. * The bathroom, particularly the bathtub, felt dated and would benefit from refurbishment. * The room itself is showing its age and could do with a modern refresh. * The breakfast room is exceptionally small considering the number of guests staying at the hotel. During busy periods it becomes crowded and difficult to find seating. * One morning, a guest was allowed to bring a dog into the enclosed, air-conditioned breakfast room. To my understanding, this is not permitted under Hawaii law unless the animal is a legitimate service animal, and it made the dining experience uncomfortable. * The Skyline floor cannot be accessed using the elevator on the far left, which was inconvenient and not clearly explained. * At check-in, a $200 deposit was authorised along with an additional hold on my credit card. This extra charge was never explained by staff, and I only became aware of it after reviewing my credit card statement. Greater transparency regarding incidental holds would have been appreciated. Overall, the hotel is in a good location with helpful staff, especially Ralph, and provides a comfortable base for exploring Waikiki. However, there were several inconsistencies in communication and a number of facilities that would benefit from updating. Better communication during check-in about available amenities, clearer explanations of credit card holds, and refurbishment of the rooms would significantly improve the overall guest experience."

"3 people but 2 bathrooms and reasonable and good The view from the pool was great. When I pulled the curtain when I went to bed, the rail fell, and the next day I told the housekeeping, and when I came back in the evening, I fixed it. I was surprised that Hawaii had a word ”hawine time” and I thought it was not fixed."

"We were given Room 08 in the Ewa building, and the balcony view was exactly as pictured. Even though we were on a high floor, we could still faintly hear the lively party music at night, but it didn't bother our sleep. I'm not sure if it would be an issue for lower floors. Getting to the beach was super convenient – just cross the street, turn right, and you're there. The waves on this part of the beach are very gentle and consistent, so I'd recommend renting a board and heading out. The hotel providing beach towels and chairs was a nice touch and very convenient. The room itself was quite spacious, and while it felt a bit dated, the restroom and bathroom had been renovated with updated fixtures, including a Japanese toilet. The only downside is that the bathroom space felt a bit cramped."

"This Marriott really exceeded my expectations. I honestly didn't have high hopes since it was a bit cheaper, but I was pleasantly surprised! First, a couple of minor downsides: the room was a little small, and the mini-fridge was quite noisy; I had to unplug it to get some sleep. Everything else was great, though. The hotel is currently undergoing renovations, so the balconies weren't accessible, but they waived the resort fee, which was a significant saving. They have a self-service towel dispenser, which is very convenient. Plus, they offer complimentary beach chairs and bodyboards, which is a fantastic perk. The location is also excellent; you can walk to the malls and restaurants in the heart of Waikiki within 10 minutes. And the beach view right downstairs is absolutely stunning. Overall, this Marriott is much better than the Hilton Village!"

"The hotel is nice for the price of low $223 but they charge $45 per day of activity fees but I never used. The location is about 10 minutes walk from the central Waikiki area but is OK. The breakfast buffet is good and includes in the room package. The only problem is that they only have valet parking for $60 per day. It took them 45 minutes in the morning to get my car down on day 1 and we missed the tour. The other days were 10 to 15 minutes. I guess they don’t have enough parking so they have to double park and triple park. I tried to park at the adjacent Banyan lot but all full after 8pm. There are no other viable option other than valet parking in the hotel."

"This hotel is super convenient as you can take the 'W' line bus directly from Honolulu Airport. It's about a 10-minute walk to Waikiki Beach, and it's located on a street lined with famous Waikiki hotels. Royal Hawaiian Center is also within walking distance. There are ABC Stores, supermarkets, and a DEAN & DELUCA on the first floor of the Ritz-Carlton Residences all nearby. I've stayed here several times. I chose a twin room, and it came with two queen-sized beds, which was very comfortable. The only minor downside was that the air conditioning was a bit noisy, but if you turned it off and used the ceiling fan, it was still cool enough. The bathroom had a bathtub, and while there wasn't a hand shower, adjusting the water temperature was easy, so it wasn't an issue. The cleaning was thorough, and the room was spotless. The hairdryer was in a black bag inside the closet. They provided a capsule coffee maker with both coffee and tea capsules, which was a nice touch. There was also a refrigerator, microwave, and iron. While there's no bottled mineral water service in the room, there's a free water dispenser next to the front desk where you can fill your own bottle or cup. The complimentary breakfast was simple but sufficient, and the taste was good. Given the high cost of living in Hawaii, I was very satisfied with the reasonable stay here."

"During check-in, the staff mocked my lack of English, laughing and making gestures at other staff members, which I found unpleasant. While all explanations were in English, the departure was in Japanese, so I assumed they understood everything. Upon check-out, I was surprised to see a payment of $1,347.40. After returning home, I called Trip.com and they handled the matter, refunding me $1,030.61. However, they had deducted a $316.79 service charge and other charges that were not included in my travel application. The hotel only sent me a receipt by email, with no apology. The staff member who checked me in and checked me out was the same, so I assumed they knew I didn't speak English before making the payment. It was a shame that my trip was so frustratingly disrupted by the hotel's front desk service."