Hotels With Spa in Connecticut, United States

I recently started a new job at a brand new company and was tasked with assisting with a training seminar being held at our headquarters in Shelton. I worked with John Snider over at the Hilton in Shelton to reserve rooms for our guests as well as reserve their conference room. He made the process very easy and he was very flexible. The travel arrangements as far as who was coming what days and how many days was quite complicated as our training seminar was divided in two groups. John did not hesitate whenever I needed anything. He was very responsive. The staff was kind to all of our guests and the rooms were spectacularly clean. The conference room looked very professional for our meeting and I could not be happier with the way everything turned out. Many thanks to John Snider and the entire Hilton team in Shelton for making my very first training seminar a very successful one!

I heard feedback from guests: The staff at this hotel are friendly and happy to answer questions, and the room facilities are okay. The location of the hotel is very good and parking is easy.

So marketing pictures when booking through apps like hotels or Expedia are beautiful but reality is, we did not find the value expected at this Hilton location. Scum on the shower walls, hair on top of the tub, stains on the carpet... Would be forgivable if this was a $99 a night 2 star but at over $300, we expected a much higher level of cleanliness. Front desk check in was frustrating and time consuming as well. My artist name didn't match the official state license ID. Yes my error, but could have been handled with more support than ”unable to check you in” and not even an apology for inconvenience... We won't be using this branch of Hilton anytime soon....

Very reliable chain, well proportioned large room, 2 comfy big beds, decent shower and sofa. Free parking on site, good location for returning to JFK. Breakfast offering fine, but not as good as some Marriott's, so a 4 star, not a 5 star, for us.

There is breakfast, enough coffee and hot water in the lobby, free parking, coffee machine and microwave in the room, a hotel I like, chain. I lived in his shop three years ago.

I stay for three nights over the past week. This is a older high rise hotel in a great location relative to downtown and to Yale. I would have given a 3.5 star rating if I could have. Everything was passable - not great. The front desk staff (with the exception of the late night staff) did not seem proud of there hotel or happy to greet you as a guest. At no point did they seem to go beyond the minimum level or interaction or service. The water pitcher in the lobby is filled a couple of times a day but seems to sit empty for hours with the fruit in the bottom - in plain view of the front desk. Another example - on checkout after after 2 nights, the attendant asked me “how was my stay?” I said “uh, fair.’ No further comment reply or question from the attendant. Made it seem like they didnt care very much. The rooms were clean and nice. Linens very good. About what you should expect from a large chain hotel. The building itself is beautiful and worth a little time exploring. Dont miss the staircase to the second floor. The best art was the 19th floor lounge. The view and service was wonderful there - old school service and vibe. I tip my cap to the bartenders there. Especiallly the gentleman who worked the late shift on 2/17/23 - Best part of the stay.

Many stays, the environment is good, the Internet regularly requires high-level quiet, although it is already too late at 3 o'clock in the hotel to check in, the reception is still in place. No need to remind me according to my booking requirements, check-in is quick and easy. high efficiency. The hotel is very close to the high-speed entrance, convenient to travel, a lot of parking spaces, and the hotels in Farmington are more cost-effective.

Everything was fine. Good location and have a convenient store in front which is attached to the gas station. Also have 24hours store nearby. But in our room, heater is a bit noisy. Should be maintained. Thanks

The hotel is on the roadside, there is free parking, the room is large, the facilities inside the hotel are complete and relatively new, and the front desk is friendly! Coffee and hot water are available throughout the day, and breakfast is rich in varieties: juice, coffee, hot water, cereal, bacon, salad, bread, yogurt, milk, desserts, etc.... It is worth mentioning that there is accommodation on the first floor of the hotel The washing machine and dryer used by the customers cost 3 dollars each, but the drying effect is not good, and they are all wet when taken out. There is a Chinese restaurant nearby, a 10-minute walk away, it tastes very good! All in all this hotel is worth recommending!

I booked this Inn for a last minute trip. It was lovely, peaceful, immaculate. The staff were friendly and helpful; there are complimentary hot beverages in the lobby; there are also delicious cookies, fruits, and newspapers . When I got to my room, I found more treats, chocolates! It had been a hard day, so I was especially grateful for the warm ambience. The room that I had was spacious, elegant, very traditional, with a super comfortable bed and a fine sofa. The temperature controls worked perfectly. I did not have time to stay for the complimentary breakfast, but appreciate that it was available. Oh, yes, I would love to stay there again. Thank you!

I recently started a new job at a brand new company and was tasked with assisting with a training seminar being held at our headquarters in Shelton. I worked with John Snider over at the Hilton in Shelton to reserve rooms for our guests as well as reserve their conference room. He made the process very easy and he was very flexible. The travel arrangements as far as who was coming what days and how many days was quite complicated as our training seminar was divided in two groups. John did not hesitate whenever I needed anything. He was very responsive. The staff was kind to all of our guests and the rooms were spectacularly clean. The conference room looked very professional for our meeting and I could not be happier with the way everything turned out. Many thanks to John Snider and the entire Hilton team in Shelton for making my very first training seminar a very successful one!

Very reliable chain, well proportioned large room, 2 comfy big beds, decent shower and sofa. Free parking on site, good location for returning to JFK. Breakfast offering fine, but not as good as some Marriott's, so a 4 star, not a 5 star, for us.

So I'll start with the positives - spent 3 days 2 nights here. check in was great! we were early and we were accommodated immediately. Breakfast was delicious and fresh, Dinner and the bar were great as well. Room was mostly clean. Staff was super friendly. Right across from the mall which was great! Now the cons - this hotel is old!!!! ceiling tiles in the room were falling apart, the hair dryer was sticky and dirty. the common areas of the hotel looked run down and not as clean as the rooms. However, everyone was lovely, I would stay here again, the bed was comfy.

We have stayed in this hotel several times, all for the convenience of students taking exams. The hotel is not bad, the service attitude of the front desk staff is very good, and the room facilities are also good.

Stayed in this hotel for one night when traveling through the area. The location is excellent. Close to Norwalk and anything you need in the area. In addition close access to NYC and the rest of CT. The stay was on point for what is expected from a Courtyard. Room was clean and staff was very helpful both at check in and out. The only issues were the pillows weren’t the most comfortable and the room temperature controls seemed to have a sleep mode that kicked in at some point and caused the room temperature to warm more than we like. This may have been room specific and didn’t cause a major issue with our stay. Overall we will absolutely stay here again. We definitely recommend this hotel.

The hotel is conveniently located at the high-speed exit. Hotel facilities are old, but health is OK. Although there is breakfast, it is very simple. Fortunately, there is a small kitchen, asking the hotel to borrow kitchen utensils for Chinese food, very good! There is a big supermarket 700 meters away. I bought a dish and I am eating it myself. It is very comfortable! A good experience!

This Marriott was the worst Marriott I ever stayed in. Walking in from the outside you could see it wasn’t being maintained, no landscaping and leaves everywhere. Everything about the hotel was dated. Nothing was maintained: carpet is coming up, wallpaper is peeling in the rooms, multiple stains on furniture. The health club is abysmal. Two very small rooms: one with cardio and one with weights from the 1970s. The pool is old and small. This hotel has never been updated and it’s absurd that they charge money to stay here. I have stayed in hundreds of Marriotts and in general would recommend most, this one has been seriously neglected.

What a beautiful hotel, inside and out, and the service was top notch. High end amenities in the room and Tony's Restaurant (located inside the hotel) was fabulous!! Highly recommend.

This hotel is booked with children to visit the school. It is very convenient to visit the school. The room is clean and tidy. It is in line with this level of hotel. The front desk clerk check-in speed is still very fast.

I heard feedback from guests: The staff at this hotel are friendly and happy to answer questions, and the room facilities are okay. The location of the hotel is very good and parking is easy.

I stay for three nights over the past week. This is a older high rise hotel in a great location relative to downtown and to Yale. I would have given a 3.5 star rating if I could have. Everything was passable - not great. The front desk staff (with the exception of the late night staff) did not seem proud of there hotel or happy to greet you as a guest. At no point did they seem to go beyond the minimum level or interaction or service. The water pitcher in the lobby is filled a couple of times a day but seems to sit empty for hours with the fruit in the bottom - in plain view of the front desk. Another example - on checkout after after 2 nights, the attendant asked me “how was my stay?” I said “uh, fair.’ No further comment reply or question from the attendant. Made it seem like they didnt care very much. The rooms were clean and nice. Linens very good. About what you should expect from a large chain hotel. The building itself is beautiful and worth a little time exploring. Dont miss the staircase to the second floor. The best art was the 19th floor lounge. The view and service was wonderful there - old school service and vibe. I tip my cap to the bartenders there. Especiallly the gentleman who worked the late shift on 2/17/23 - Best part of the stay.

Everything was fine. Good location and have a convenient store in front which is attached to the gas station. Also have 24hours store nearby. But in our room, heater is a bit noisy. Should be maintained. Thanks

Good experience

I’ve been in a few hotels and motels people . And you run into some weird ones in some strange places ,..but that aside, let be quite fair, I did,.. accidentally,…set off the fire alarm due to my negligence in getting my corn muffin tops out in time. Also, they did make an appointment with us to make a lamp repair and look at the shower. And we canceled bc I had been immobile for a lot of the stay. I have never felt quite this pissed at the conditions of the place and staff treating us like some d bags. Truly this place sucks. From some (alleged) shady dealings I see go on in the parking lot to the rude seemingly bipolar Latino chick at the desk. The room was unbelievably unacceptable. Here’s the list of things we found without a black light… Maid came once in a 6 day stay, No soap, little shampoo, no bathroom fan, not enough towels, kitchen sink leaked, shower had broken rod(water leaked out), shelves broken in bathroom and closet, tub had seat that was unsecured and unsafe, shower had hole in wall, tp holder loose, light fixtures falling out of wall and potentially unsafe, kitchen faucet leaked underneath as well, have to walk/limp a mile to my Handicap room, never an available handicapped spot, dirty hallway smelled like dog poop, people letting their pets roam, dog barking nonstop next door, no hairdryer, card keys are rarely working or not synced , have to go down to front desk every time the cards don’t work, broken table leg, small tv, broken clock radio too….gee, I hope I didn’t forget anything, lol…., all true, folks…(and your lookin around and thinking , damn she looks like a lady at truck stops…she probably was at this lovely Extended Stay America.

I have stayed at this property multiple times since 2019. It is not as nice as the Courtyard across the street but - usually - slightly better value for money. I had a stay of twelve (12) nights this time. On the 11th night, thieves cut the catalytic converter out of my car, which was parked in the lighted hotel parking lot. Upon discovering this had happened, I paid the $550 for an off-market replacement (dealer part was $1500), taking time off work to: (a) discover and figure out the problem and (b) find a place to do the repair. When originally notified, the hotel staff on duty said the hotel is not liable for property damage to cars (per a posted sign on the parking lot). The property also doesn’t have cameras nor a large number of lights so - clearly - this property is not interested in monitoring the lot on behalf of its guests to keep them and their cars safe. As a Bonvoy Ambassador level guest with ＞170 nights this year alone, I asked the front desk staff to have Jennifer - property manager - contact me to discuss. Jennifer called the following day and said that I would need to file a police report so she could then file an insurance claim etc. on her side. Curiously, she did not seem terribly apologetic that this had occurred. Her emphasis, instead, was that she needed “proof” the incident had occurred and I must file a police report. I explained to her that not only did I have the $550 invoice plus date stamped photos but that - after spending my own time off work to get my car fixed yesterday - I wasn’t going to spend additional personal time filing a police report so she could then spend weeks working on it with their insurer to see if there was some compensation Marriott may offer. I asked for her to simply credit 2 nights off my stay (approximately $220) - less than 50% of the money I paid to repair my car's damage. This request - again - on the back of a twelve (12) night stay that I was just wrapping up seemed fairly reasonable to me and something that Jennifer should have in her approval as Property Manager. Instead, she said she didn’t think that was possible and it would require her to speak to her regional manager. I haven’t heard back which means, I suspect, she will not do anything. So, a few thoughts on this property: I strongly urge you not to stay here if you have any worries about car damage or safety. I don't drive an expensive car (Acura) so it is not like thieves targeted a Mercedes Benz or other high end vehicle. Without cameras or security, your car is not safe as I have discovered. There are some lights in the parking lot but it is relatively dark in many places. The property - when incidents occur - is not interested in solving a situation for a customer (even someone who has stayed for 12 nights in a row and multiple times prior) Jennifer has no interest in actually handling customer issues, even as Manager of the property. Before contacting me about this issue, she hadn’t bothered

We stayed this past weekend for one night (thankfully) and while entering the hotel front doors we were suddenly greeted by a huge construction site upon arrival. Now I understand properties update but this was over the top and the property should shut down to fully complete the renovations rather than continue to book without disclosing the information during the reservation process. This is not a good business practice and fair to consumers. First, the major renovations should be noted prior to booking as it is throughout the whole hotel and is causing major hazards and multiple inconveniences throughout the stay including plastic sheets hanging throughout the halls causing confusion as to where to go and trouble navigating with children and luggage, wet paint in many areas, carpeting taped down or ripped up and rolled in the middle of the hallway, high scaffolds blocking entrances, loud construction tools being used, dust flying throughout the hotel, no front check in area, no convenience shop to purchase drinks etc. Since we had already paid and it was after 4:00 we had no other option but to stay. We hoped our rooms would be a different story than what we encountered in the lobby and halls. When we entered the two rooms we booked we noticed they were outdated, however knowing now they were being renovated we gave them the benefit of the doubt. However while we were in the rooms we noticed many things completely unacceptable, such as lights not working (including the lights right next to the door when you entered), black mold in the high corners of the bathroom, food left from previous guests under the ottoman (which means they did not move them while cleaning), no soap left in the bathroom soap dispenser, broken shower doors and shower head, hair in corners of the bathroom and shower area, paint peeling and chipped off of the wall and the AC unit not cooling with a mildew smell. We also heard people yelling out by the pool area overnight and noticed one person sleeping out in the chairs. Needless to say we barley slept and left as early as possible the next day. While we were leaving the front desk staff or person sitting down looking at a phone near what would be the area of a front desk barley even looked up to acknowledge us all packed up early and checking out. Never once did they apologize for any issues that were clearly going on at their hotel. Be aware of the positive reviews on their main site and other sites and if you do need to book a room, clearly ask about their renovation status.

I was really surprised when I entered the room. The room is super large, small suite, with a large sofa, it is suitable for 5 people, the only small regret is that the air conditioner is old-fashioned, slow in response, and a bit noisy.

The transportation is convenient, and we will arrive soon after getting off the highway. The heating is not independently controlled, it opens to 75F, the quilt is a bit thin, and I can hardly sleep at night. The iron was also broken, but soon after the call was over, I got one that worked. The hotel does not provide free breakfast, there is bistro for ordering downstairs, the burger ordered is ok, the fries are delicious, but the chicken pot pie is difficult to eat

There is a parking lot. On the highway side, it is convenient to get in and out of the highway. The breakfast is quite satisfactory. There is free coffee and tea in the lobby for 24 hours. The room is very good. There is a sofa bed.

I recently started a new job at a brand new company and was tasked with assisting with a training seminar being held at our headquarters in Shelton. I worked with John Snider over at the Hilton in Shelton to reserve rooms for our guests as well as reserve their conference room. He made the process very easy and he was very flexible. The travel arrangements as far as who was coming what days and how many days was quite complicated as our training seminar was divided in two groups. John did not hesitate whenever I needed anything. He was very responsive. The staff was kind to all of our guests and the rooms were spectacularly clean. The conference room looked very professional for our meeting and I could not be happier with the way everything turned out. Many thanks to John Snider and the entire Hilton team in Shelton for making my very first training seminar a very successful one!

The hotel is conveniently located at the high-speed exit. Hotel facilities are old, but health is OK. Although there is breakfast, it is very simple. Fortunately, there is a small kitchen, asking the hotel to borrow kitchen utensils for Chinese food, very good! There is a big supermarket 700 meters away. I bought a dish and I am eating it myself. It is very comfortable! A good experience!

We were in the area for a celebration of life. The rooms are newly renovated. There was a slight odor in the corridors from the paint and carpets, but the rooms were wonderful. The Bistro staff was friendly and enjoyable. The food was good, but not a lot of options.

I stayed at the RI in Shelton CT for a travel assignment in May of 2020. This company and hotel is amazing! It is located in a very safe area, I was only 10 minutes from the hospital. The complex is quiet and clean. My room was very large and felt like a private apartment. It had a full kitchen and even though I brought dishes and pans, I didn't need too. They provided everything. I broke a glass mixing bowl and they were not worried about the damage, they just wanted to make sure I was ok. The housekeeping service was on hold for the cleaning room due to COVID but they provided everything I needed to keep the space clean and my sheets and towels fresh! I honestly felt so welcomed and even though I was away from home I had my cats with me so it made me feel comfortable and at ease. The Staff even wrote me a note during nurses week. Honestly, I couldn't have asked for a better place to stay. I am forever thankful to the RI staff!