Hotels With Spa in Chon Buri Province, Thailand

This was my third stay here, and unfortunately, it didn't quite live up to my previous experiences. The hotel still boasts many positives, like its excellent facilities and family-friendly focus. However, I felt a noticeable dip in service quality compared to my earlier visits. Two minor changes stood out to me and left a negative impression: 1. Firstly, plastic slippers are no longer provided in the rooms; instead, guests are required to purchase them at the front desk. What's the logic behind this? Considering your hotel specializes in water-based entertainment, are you really expecting guests without their own flip-flops/water shoes to buy them on the spot? Every other family-friendly hotel of this caliber includes plastic slippers as a standard amenity. 2. Secondly, there was no separate energy-saving key card in the room. This meant the room was uncomfortably hot when we first entered. Previously, a dedicated power card was always provided in addition to the two room key cards. This is a basic feature that comparable hotels always offer.

The hotel is very conveniently located, there is a direct exit to the Terminal 21 shopping center. I liked that the room had a balcony with a beautiful view of the city. On the 32nd floor, the restaurant is open only from 17.00, which was inconvenient for us, we wanted to have lunch. There is a mini-water park area for kids, a pool for children and a large pool, 130 cm deep. The kids' club is designed for children up to 6 years old approximately. The slide is suitable for children, because when you land you end up in the water with a shallow pool and personally I hit my butt hard and got scratched, and my 12-year-old son's swimming trunks also wore out. The minibar was well stocked with juices, water, soda, nuts, chips, coffee in drip bags 👍, tea, sugar. Everything you need is in the room, except for an iron, you have to ask for it. The room is clean, the linen and towels are good. Smart TV and you can watch YouTube. Overall the hotel is good, but personally I like it when the corridors and rooms are light, but here it is too dark for me. The staff is very polite. The ice cream by the pool is super tasty!

This place is great if you’re on a self-driving trip. It’s quiet and relaxing, though there’s no convenience store nearby. The property has two buildings. I stayed in the back one, but I’m not sure which is newer. Overall, the building is quite nice. I did run into a problem during check-in when they couldn’t find my booking confirmation, but Trip.com handled it quickly and efficiently—big thumbs up for their customer service. The room was comfortable and even had a bathtub. However, like many other reviewers mentioned, the bathroom water system is a real downside. The temperature control is poor—you either get scalding hot or very cold water, and the bathtub water never gets hot enough. Facilities are solid: there are two swimming pools with clean, clear water, plus a gym with good equipment and a sauna. Breakfast is buffet-style with a decent range, from western breads to Asian stir-fried vegetables. But the drink options are limited. For milk, they only provide regular fresh milk—no alternatives. There’s an egg station and a soup station. I asked for a sunny side up, but the chef said they only make omelets, which was a bit strange. At least the omelet was tasty. Overall, breakfast was just okay—acceptable but not very impressive. All in all, it’s a nice hotel to relax at for a holiday. Hopefully, they improve the hot water system soon. Definitely a good choice if you’re traveling by car. but bathroom water system is disappointing me! Otherwise, rating is gonna be high ;)) way to go~

The hotel is situated on the beach, conveniently off the main road with a beautiful beach view out of the room. The rooms are spacious, very supportive and kind staff, ample parking, a roof top restaurant and outdoor restaurant which makes the stay enjoyable. There amenities with the pools, gym is amazing.

Super nice staff and can call us to check in ealier when the room is ready. Amazing water park, with lots of slides. The floats provided in the water park for adults and kids raised the enjoyment. The free activity- aqua dance & pool game are also good!

Been there for 10 days. Had to change rooms many times cause of problems with the room. Then I said if I get a good room I’ll book more days. The man at the reception promised me that but they did not contact me anymore for another room. Disappointed with that and I was to tired to keep going and tell them what’s wrong so I slept the extra 3 days in a room where the remote of the tv did not work properly. I was sick so stayed at the hotel for the most time and then it’s very irritating when you wanna watch proper tv. Bad luck I guess. Room looks good but they don’t clean the wall tiles in the shower and the sink or not good enough cause you can see the limescale and mole in the bathroom. If they did that and listen to what’s wrong with the room it would be a 8 of 9 out of 10

Sure! Here’s your paragraph translated into English: --- I often visit Pattaya, and this is my first time staying at this hotel. I had a great experience. The front desk staff were very polite, friendly, and helpful. The breakfast hours were excellent, from 7 AM to 4 PM, and the restaurant staff provided great service. From my perspective, the food was more than sufficient and tasted good. The breakfast area was nice, with both outdoor seating and air-conditioned options. The arrangement for breakfast, along with the 24-hour check-in time, was very user-friendly. I highly recommend this hotel for its courteous service.

I travel a lot for business and holidays, I visit a lot of hotels in the world, so I think I can make good comparisons. This was my 12th trip to Pattaya. I booked a trip for 3 1/2 weeks , this time with my wife and 2 small kids. We intended to upgrade from hotel every week. Holiday Inn was our first destination and the hotel surprised me a lot. SWOT analysis Strengths: New, helpful staff, 4 elevators, extremely clean, breakfast better then average, kids club, 2 + 1 (kid) pool, generally quiet place, close to beach, balcony, feels very safe, child friendly, sunset from infinity pool, kids under 11 free (max 2 same room) ..... Weaknesses: Some distance to center but this doesn't have to be a disadvantage, view from room balcony does only cover a part of the Pattaya gulf Opportunities:There is no doubt the popularity of this hotel will be further spread through word of mouth Threats: I don't see any threats at the moment, considering the value for money you get This hotel has a HUGE advantage, it has it's own 7-11 inside the building (executive tower) at same prices as in center. Extremely handy when too hot outside, when heavy rain or just when you need something. Don't underestimate this big advantage. Conclusion: While many hotels are cutting back on service and investments these days, this hotel is currently a gem (July 2025) We changed to a more expensive hotel this week, more towards the center. I really regret I left the Holiday Inn. I hope this review can be useful to you all, and for the staff of Holiday Inn a token of my support. All the best

We had a smooth check-in. The location was quite peaceful because it's located in the inner part of the street. They have free shuttle going to Jomtien Beach. Breakfast was awesome 🤙

Parking was convenient, and the hotel features its own private beach, which meant we didn't have to worry about the cleanliness issues sometimes encountered on public shores. Service was excellent, and the staff's English was clear and easy to understand, making communication effortless. However, there was an unfortunate incident where children were shouting in the corridor, knocking on doors, and ringing doorbells at 3 AM. While this isn't the hotel's fault, it definitely detracted from my overall experience.