Hotels With spa in Faro District, Portugal

"A beautiful hotel surrounded by magnificent gardens. We'd barely arrived when something unimaginable happened: a blackout on the Iberian Peninsula. The hotel managers responded in an exemplary manner: they provided information, provided everyone with a water bottle, and served cold meals and free grilled dishes in the restaurant in the evenings. The emergency generator also ran for a few hours. So, despite the uncertainty, we felt well looked after. Enjoying the sun by the beautiful pool area is also nothing to be sniffed at. The breakfast buffet was varied, including a good selection for vegans and vegetarians. We really enjoyed, among other things, the delicious, sweet fruit."

"Experience started badly at check-in when they refused to add my wife to the booking as Trip.com’s mobile  “deal” was for one guest in room.  Snarky reception person rude and borderline hostile - this was our third stay at this property and as in the past, we felt a subtle bias against us as non-Portuguese.  The Front Desk Manager got involved and he refused to comp. me my wife’s addition to our room and said we had to pay euros 40 for her two day’s breakfasts.  He appeared unkempt with s dirty shirt and was unshaven .  His attitude was aggressive and disrespectful in the extreme.  We asked to be relocated to a higher floor from the 2nd floor and he informed me that there were no sea view rooms on upper floors.  This was patently a lie as the initial receptionist told me that the hotel was not fully booked. While I was in discussions with the front desk receptionist, a hotel guest came up and complained that her room was bery hot.  She was told by the same snarky receptionist that the aircon was off due to a system changeover and she should open her balcony door! When I asked the same question later on to another receptionist, he said that they could give me a fan.  She was and English lady and when a Portuguese guest arrived to check/in, that dame clerk was all over him with handshakes all around.  Other staff around the property didn’t seem overly friendly to guests as well. It is unforgivable for any hotel, let alone a supposed 5 star property, not to have its HVAC system operable and even worse, not to advise guests of the issue. Our room was spacious, if a little warm, but showed the ravages of time with chipped furniture and surfaces.  Also, not too impressed by the powdered coffee presented in the room, or a euros 3 charged for a bucket of ice. I cannot recommend this property for a stay in Portimao and there are a few other more undated hotels nearby."

"I liked the accommodation, the size of the room, clean linen and towels, a large shower, good pressure of hot and cold water, music on TV, a large swimming pool. Breakfast is quite good, dinner too, no frills, but there is something to eat, there is fruit (pineapple, melon, watermelon and oranges), breakfast costs 7.5; dinner with a small bottle of wine cost me 25 euros. The reception staff is very attentive, they allowed me to change the date of breakfast and helped with the train schedule. The room was spacious and had a balcony."

"My experience was great, open pool, easy to park, in the summer it is worth the money, what I would change is the slightly uncomfortable pillow, average buffet breakfast, lacks a little more variety."

"Check was fast, friendly and efficient. Room was very good. Large bed, safe balcony, very clean, tea and coffee making facilities in the room.Rituals toiletries in the bathroom. Breakfast was a hot and cold buffet with good choices in all areas. Pool looked clean but didn't use it. Dinner menu had a good selection of dishes but again did not use."

"I wanted to thank you for the upgrade we had, we went to a suite and didn't know . I was sorry that the air conditioning was not working very well. The care of the very weak. I made a question: how the buffet level of dinner worked, they didn't know, but I loved the rest."

"My room wasn't ready so I was given a free drink token. Unfortunately it was impossible to use as the bar where you could claim it was closed and they wouldn't let you use it anywhere else. Also the restaurant wasn't even half full and they wouldn't take walk ins. Very strange. Although the room was nice and clean and the pool area was nice. Quite hilly so not suitable for those whom can't climb lots of steps"

"The hotel is very well located, 15 minutes from the city center and right next to the beach. It is charmingly decorated and has a great view towards the city and the ocean. Some things are a bit old and could be better cared for. Our room could definitely use a renovation but still retains a great atmosphere. The staff is very friendly and welcoming. The only downside was the breakfast organization today, not enough plates and cutlery and most no one to lift up the tables. Food was also scarse but tasty."

"We arrived Monday 11 at 15.10 we went to the reception to check in, according to your page from 15.00 we could enter the rooms. After 2 hours to get the keys, they said because the kitchens hadn't arrived... we entered the room and decided to stay in the pool that afternoon. The hotel is very comfortable and comfortable. The same seed jam that was over every day, today was green (unappetiteable). The room was very comfortable and the room was very comfortable. At 17.00 there is not yet the clean room... we please do it and take more than 1 hour to come to do it. To be a quite normal 5-star hotel... I expected more after paying €700 for 5 nights."