We absolutely loved this place. We were skeptical because of the low prices but we were completely blown away by how nice this place is. The pool and roof top bar was great with clean steam room and sauna right there the food was on point and the drinks were too. The had real top shelf liquor and the breakfast Buffett was awesome too. We even booked an extra week
The hotel is located directly opposite T3i and is a convenient 10-minute walk across the skybridge. The staff were very friendly and helpful. The restaurant serves excellent food, and they even have a buffet on Friday and Saturday evenings.
Staying at kingsford is great. The only downfall was the food during the breakfast, there's so much choices but the quality is not good (most of the fried dishes are too tough - fish fillet, bacon, sausages) but still good.
In terms of service, the only problem was i tried calling the housekeeping to request some kits two times but both calls don't have answers. But still good to stay here if you want to relax and enjoy the view of the okada.
Although the staff are nice and polite, it cannot hide and disregard the importance of cleanliness inside the room.
I was from a long flight & I had my medical check up also knowing that I am pregnant I find it alarming tgat by the timw I arrive it was not properly cleaned.
Even if the hotel is not new, the cleanliness should be prioritized and there are chemicals for stains etc.
These pictures are taken JUST THE TIME I HAVE ARRIVED and it makws me sad. I stayed here befoee but its not this worst..
I’ve been staying to different hotels just sadly they are fully booked so I picked Go hotels but I must say I’m disappointed & I am afraid to come back again
Also the sheets are already stained I am paranoid it was not washed properly
I myself work in a ship for catering that’s why I am aware that these things can be avoided or corrected
Bur kudos for respecful staff the way they greet and talk..
I also told frontdesk the other room beside me was noisy & politely ask for help to tell that I can’t sleep. I have to wake up 3am to prepare for my medical & I even extended my stay but things are the same
the cleanliness really needs to be taken seriously
The hotel is very near T3, but far from T1 airport. Most people assume just because it is near Terminal 3, they can walk over from Terminal one to the hotel. Not in Manila, there is a free shuttle from T1 to T3 and visa versa.
The hotel itself is actually very clean and i had a great stay.
Good hotel. It was clean, and the breakfasts were good (staff seated guests for breakfast, so there were no issues with finding a table. We served ourselves). No elevator queues. There isn't much to see in Manila, so we were happy to just stay in our room.
My kids and i celebrated new year here. From the moment i entered and left, all was exceptional. The warm greetings of staff, their pleasant smiles and assistance, as well as the nice scent upon entering the hotel and on our floor left an impact. The scent is mild and calming to the senses. The pool was also squeaky clean. A well scented hotel can give a huge impact on customers like me, who’s sensitive on smell. Overall, stay was enjoyable and unforgetable, clean and well scented. Will definitely come back and recommend. Kudos to this hotel staff for maintaining the place so well! Thank you!
I recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience.
First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression.
On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered.
The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to.
On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel.
I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.
The hotel is great! Even though it's an older property, the facilities are still very good, and the breakfast spread is excellent. It's located right next to Koreatown, and you just have to cross the street to get to Manila Bay – it's the perfect spot for stunning sunset photos. The lobby staff are also incredibly welcoming.
My stay at Lime Hotel and Resorts was truly a delightful experience. From the moment I arrived, the staff made me feel welcome with their warm hospitality and attentive service. Every interaction reflected professionalism and genuine care, which made the entire stay even more enjoyable.
The facilities were well-maintained, clean, and designed for comfort. I especially appreciated how smoothly everything was handled—from check-in to room service—showing how committed the team is to providing excellent service.
One highlight of my stay was the complimentary drinks. They were a thoughtful touch that added an extra layer of relaxation and enjoyment to the experience. It’s small details like this that really set Lime Hotel and Resorts apart from others.
Overall, I highly recommend staying here if you’re looking for a place that values quality service and guest satisfaction. I would definitely come back again.
Very Good
792 reviews
8.5/10
Price from
RUB 3,284
per night
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8.0/10
Very Good
GGuest UserCheck-in: Fast, friendly staff
Room: Clean, comfortable bed, strong WiFi
Service: Very accommodating
Location: Great—near restaurants and cafes
Value: Worth it for the price
EEljay022Staying at kingsford is great. The only downfall was the food during the breakfast, there's so much choices but the quality is not good (most of the fried dishes are too tough - fish fillet, bacon, sausages) but still good.
In terms of service, the only problem was i tried calling the housekeeping to request some kits two times but both calls don't have answers. But still good to stay here if you want to relax and enjoy the view of the okada.
GGuest UserUnfortunately for me I didn’t get to stay here as I was notified this wasn’t available after I had booked it. Though I was redirected to another accommodation in a different location not far by the same host however this happened at midnight and I couldn’t say no as I was fatigued from the travel. Where I stayed wasn’t the same offered from this booking however the host did his best to accommodate me to the best of his ability, even upgrading my room the next day and allowing me to check out very late as my flight was at 11pm. Though it didn’t work out at first, it did in the end. Photos are from the upgraded room.
GGuest UserWe absolutely loved this place. We were skeptical because of the low prices but we were completely blown away by how nice this place is. The pool and roof top bar was great with clean steam room and sauna right there the food was on point and the drinks were too. The had real top shelf liquor and the breakfast Buffett was awesome too. We even booked an extra week
AAnonymous UserStayed at Hotel H2O with a 4-year-old and a 1-year-old. Its main advantage is the location inside the park, providing direct access to attractions and making it easy to return to the room for naps and breaks.
Pros
* Excellent location inside the park with easy access to attractions.
* Convenient for families with young children who need rest breaks.
* Staff quickly resolved a minor issue with a broken bidet upon arrival.
* Bed size is king as advertised.
Cons
* Cleanliness was adequate but not exceptional.
* No room service available.
* Restaurants are available on the ground floor and via GrabFood delivery, but in-room dining would be more convenient.
* The hotel’s restaurant feels disconnected from the overall hotel experience.
Recommendation
Hotel H2O is a good choice if your main goal is visiting the attractions, especially with young children. If you do not plan to spend time in the area, other hotels may offer better value.
GGuest UserI appreciate the hotel’s arrangement for the birthday decorations. However, if there’s a next time, I hope they can pay closer attention to my specific requests, such as assigning a higher-floor room. Regarding housekeeping, I noticed that after having some food in the room at night, a few crumbs remained on the floor. Even after the daytime cleaning service, they were still there, which suggests the cleaning wasn’t done thoroughly.
Also, every time you enter the hotel, your belongings are checked for security reasons — which I understand — but it can be slightly bothersome. As for the location, the hotel is very convenient as it’s right across from the Greenbelt shopping mall in the city center. That said, guests should note that the connection between the hotel and the malls other parts is either via outdoor paths or a footbridge, so those sensitive to heat might want to keep that in mind.
Hotel near Makati Central Business District, Makati
Price per night from:RUB 8,078
8.8/10
Very Good
GGuest UserI recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience.
First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression.
On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered.
The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to.
On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel.
I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.
GGuest UserMy husband and my 6-month-old son stayed at Acacia Hotel Manila for Mother’s Day, and it was the best decision we made. The staff made sure I truly felt the holiday by preparing a small surprise in our room. What made it even more special was that they also gave me a complimentary Mother’s Day cake!
The room was soooo clean and comfortable. The staff were all very accommodating and respectful, and they made me feel special. Every time they saw me with my son, they greeted me with “Happy Mother’s Day” with big smiles on their faces.
The facilities were also sooo superb! The Tomoko Spa gave one of the best massages I’ve had lately, and it really calmed my postpartum nerves. We (especially my son) also enjoyed the swimming pool with its beautiful city skyline view.
Overall, it was a 10/10 experience, and we’ll definitely be back!
GGen16I had a wonderful stay at the Marriott Hotel. From the moment I arrived, the staff were warm, welcoming, and very professional, making the check-in process smooth and hassle-free. The room was clean, spacious, and well-maintained, with a very comfortable bed that made it easy to relax after a long day.
Overall, I had a great experience and would definitely recommend this hotel to anyone looking for comfort, quality, and excellent service. I look forward to staying here again.
AAli from OC CaliforniaThe hotel is very near T3, but far from T1 airport. Most people assume just because it is near Terminal 3, they can walk over from Terminal one to the hotel. Not in Manila, there is a free shuttle from T1 to T3 and visa versa.
The hotel itself is actually very clean and i had a great stay.
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