One of the best hotels that I stay at is Genting, The service was nice and easy to check in, I just have to go to the mailbox and take one access card. Before entering the security guard will guide us where to access and be so friendly. When I enter the lift. No need to press because it might not appear your number just scan and lift will automatically go to your floor.
If they can provide more plastic garbage for those staying 2 nights will be easy for us.
Other than that, nice view. Comfortable bed and provide cookware too so it's so convenient for those who want to cook.
I will definitely be coming back when I come to Genting Highland.
Good stay, comfortable bed, lovely room, beautiful view with balcony, tasty breakfast. The only thing i hope they improve is the iron & the ironboard. It’s very difficult to use & doesn’t really work well. But overall, everything else is perfect 🎀 1010 recommended! 💗
We recently stayed at Hyatt Regency Kuantan as a family and had a really comfortable experience. We booked a room with twin beds, and it was surprisingly spacious—enough to accommodate three adults and one baby without feeling cramped. The hotel also provided a baby cot, which made traveling with our little one much easier and more convenient.
One of the highlights of our stay was the included breakfast. There was a good variety of options, and everything was fresh and satisfying—perfect for starting the day before heading out.
The location is another big plus. It’s very convenient, with many well-known restaurants just a few minutes away. Even the famous cendol from Alliance Bank is nearby, which was a nice treat to enjoy without having to travel far.
My husband and I also took advantage of the surroundings by going for a morning jog from the hotel to a nearby golf club. The route was pleasant and added a refreshing touch to our stay.
Overall, it’s a great choice for families looking for comfort, convenience, and a relaxing environment.
Great beachfront location and fun slides for kids!
We had a lovely family stay at this resort. The location is perfect—it’s right on the beach, and the ocean is just a short walk away. Being able to go between the beach and the pool so easily was a huge plus for us.
The highlight for the kids was definitely the swimming pool. The slides kept them entertained for hours! It’s a great place for families with young children. While we enjoyed our stay, we felt that the dining options could be improved. It would be even better if there was more variety on the menu. Overall, a good choice for a relaxing family beach holiday.
The homestay was beautiful, and the moment we opened the balcony, we were greeted with a stunning sea view. We arrived in the afternoon, and the tide was low at that time. We saw some tourists walking along the beach, so we joined them for a stroll. On the next day, just before checking out, we noticed that the tide had come in, and we even saw fishing boats heading out to sea. We were very satisfied with our stay.
Booking at the same day and last minute, attract from the kids pool and room. Book for one studio room, and when arrive. They said the room is full and they upgrade to family room. My kids love that room so much and so big. Also the cleaness and facility everything is good. My kids got play at kids pool and other pool also.. we have so much fun and memory in here. Definitely will be myfav place whenever i come to genting highland in the future !!
This is our first time staying at this hotel and dare I say, it was one of the best 5-star hotels I’ve been in. Will definitely, definitely come again. Everything and everyone were wonderful. The room was so squeaky clean and no speck of dusts anywhere. The bathroom’s design was top notch I love every inch of it. And the room had carpet-floor which made it easier and less painful for my baby to crawl around. The view was to die for. Very secluded and private and calm. Okay now the breakfast, heads off to the chef, the foods were amazing. I think this hotel has been here for quite a while now but they had managed to maintain and made it look like brand new. Two things I wanna suggest a bit, maybe can provide a prayer mat for the muslims or the front desk maybe should ask first whether we need any prayer mats, that would’ve been nice. One other thing, during breakfast, maybe can make sure the utensils are more accessible rather than upon request cause each table was provided with limited number of spoons and forks. But yeah other than that, everything was perfect from the beginning till the end. Huge thanks to Mark as well cause he did a wonderful job assisting us to our room and everything. Kudos to every staffs here, they were so nice and helpful. Oh yeah almost forgot about the welcome drinks, they were absolute perfect thank you so much. Will come again and again. Best hotel here.
The villa was cool and the staffs are all friendly and cater to our request. The overall ambiance is so comfortable and definitely worth a visit for families to relax and spending time together
A great option for a quick getaway from KL. The check-in process is a bit different as there is no counter,you’ll need to call upon arrival and the person in charge will meet you at the lobby. A cash deposit is required for the access cards. For check-out, you simply leave the access cards in the room, take a photo, and leave the door open. The deposit is refunded on the same day via bank transfer. Also, you don’t need the access card when exiting the car park.
The room is clean and with modern design. We enjoyed the warm water jacuzzi and sauna.
There are plenty of restaurants and convenience stores nearby (99 Speedmart, 7-Eleven, FamilyMart), so it’s easy to find food.
Hotel was great and room was comfy! The staff at the concierge was warm and friendly. Ariff was his name. Free parking was an annoyance as it was in a separate block. You either end up taking lifts and moving several towers to get to the place, and signage was poor so you might get a little lost initially. Or just walk outside and skip the confusion and lift waiting. just pay for parking outside the unit to avoid all these hassle. The free onsen for those who stay there was good, albeit one of the pool was being maintained. Wished it was a bit more open air and authentic in design. Again, staff here is really friendly to explain and help.
Very Good
136 reviews
8.6/10
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8,3/10
Very Good
I love my terrace pool room! Can access directly to kids pool and infinity pool. Will repeat later as this hotel was perfect for family with kids!
Beautiful hotel and excellent service. Staff is friendly and helpful. Breakfast was excellent and tasty. Highly recommended. Room is clean and comfortable and cozy.
One-night last-minute stay at The Kasturi Resort, Cherating with my husband and two kids. First time here and overall satisfied. Calm, relaxing resort and we enjoyed the spa. However, there is no kids’ club, so it may be better suited for couples or families whose kids enjoy quieter activities. Still a pleasant and refreshing short stay.
This hotel is a good choice for families visiting Genting Highlands. The room was spacious, clean, and comfortable, providing enough space for both adults and children. The family-friendly layout made the stay convenient and relaxing. The hotel offers useful facilities such as a swimming pool and reliable Wi-Fi, which were enjoyable for children and practical for parents. The surrounding area is peaceful with pleasant mountain views, making it suitable for families who prefer a quieter environment. Although the hotel is slightly far from the main Genting attractions and requires transportation, the overall experience was positive. The hotel provides good comfort, cleanliness, and value, making it a suitable option for a family stay.
Overall, we enjoyed our stay at Hyatt Regency Kuantan, especially the ambience and hospitality. However, there are a few areas that require attention. Cons / Areas for Improvement: 1. Water pressure was quite slow, especially for the shower. When turned to hot water, the pressure increased, but once switched to cold, it became extremely weak. 2. There was water maintenance work happening during our stay. Although the hotel assured that everything was under control, it did affect our comfort while on holiday. 3. We noticed a small clump of dust on the floor. While it was minor, as we were staying with a 2-year-old toddler, it raised concerns as children tend to put things into their mouth. Housekeeping may need to be more thorough. 4. There should be better control of wild monkeys, especially around the parking area. I was chased and nearly bitten, which was quite frightening and unsafe for guests. Pros / What We Appreciate: 1. Excellent service recovery — I forgot to disable the “Do Not Disturb” sign but informed the front desk to clean the room. The housekeeping staff called first to ask for permission before entering, which shows professionalism and true 5-star service standards. 2. The hotel’s surroundings are beautiful, clean, and very calming — truly breathtaking. 3. The beach is very clean and conveniently located right next to the hotel. 4. Large swimming pools (two pools available), so it never felt crowded. 5. Staff were extremely friendly, polite, and always willing to help. Conclusion: Hyatt Regency Kuantan has great potential with its beautiful location, facilities, and outstanding staff. With improvements in water system management, housekeeping checks, and wildlife control, the overall guest experience would be even better.
”Stunning Views and Warm Hospitality” I recently had the pleasure of staying at Royale Chulan Cherating for a short staycation, and it was exactly the refreshment I needed. The View: The highlight of the stay was undoubtedly the breathtaking ocean view. Waking up to the sight of the sound of the waves right from the suite was incredibly peaceful. Whether it was sunrise or sunset, the scenery provided the perfect backdrop for relaxation. The Service: The staff truly made the difference. From check-in to check-out, the service was top-notch. Everyone was attentive, friendly, and went out of their way to ensure we were comfortable. It’s rare to find a team that balances professionalism with such genuine warmth. The Vibe: The villas has a unique architectural charm that feels authentic and serene. The rooms were clean, spacious, and well maintained.
Great value for money, and the facilities are comprehensive. The view from the rooftop pool is absolutely stunning. The staff are also very friendly and always willing to help. I'll definitely be staying here again next time!
Our stay was absolutely magic. The location is stunning. The beaches are pristine and water is clear and warm. There are activities for everyone: golf course, games room, pool tables, swimming, scuba, snorkeling, fishing and more. We took advantage of the great conditions for snorkeling and managed to see young sharks and turtles. The garden chalets are clean and comfortable with air conditioning and the grounds are beautifully maintained. Most activities are within waking distance but they have open carts to transfer you around the resort if you so choose. Transfers to/from Tekek jetty are also included. All the staff went above and beyond to assist us during our stay. Thank you Adriana and everyone at Berjaya Tioman Resort for a once in a lifetime trip.
We stayed at Chateau Spa, Bukit Tinggi for 4 days and 3 nights to celebrate our wedding anniversary, and it was a truly pleasant and relaxing experience. The resort was peaceful and beautifully maintained, making it a perfect place to unwind and celebrate a special occasion. The room was clean, and the toilet was well kept, which made the stay very comfortable. The staff service was truly tip-top—everyone was attentive, caring, and clearly prioritised our wellbeing and comfort throughout our stay. Their professionalism and warmth really stood out. As for the food, breakfast and the buffet were fine, but the à la carte meals for lunch and dinner were definitely worth the money. The portion sizes matched the price well, and there was a good variety of Western and Malay cuisine. We tried the Western dishes, including salmon and steak, and they were delicious. The spa prices were affordable, though booking in advance is recommended. We visited during the last few days of December, and the weather was cold and lovely, adding to the overall relaxing experience. We left feeling happy, refreshed, and well taken care of. Would definitely recommend this place for a peaceful getaway or a special celebration.
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