Hotels With Spa in Nuevo Leon, Mexico

Very nice hotel with good breakfast and nice personal. It’s better to choose the breakfast with all, the price difference is quite small. If you are going with your car, you can park inside, they have a private free parking. Good location in Monterrey. The room is big and clean, also the bathroom.

My daughter chose the Safi Metropolitan as the main hotel for her May wedding; I stayed there for a week. The hotel itself and location are beautiful but the problem was that the air conditioning in all rooms, at least the ones from the wedding guests were not working properly. We had record heat, at 103°F, that week. The electricity kept going on and off and at one point I was stranded at the lobby for over an hour waiting for the electricity to come back. I also got stuck for a few seconds in the elevator when the electricity kept going on and off in the hotel. That day we were having the makeup test and even the makeup artist was stuck in the room with my daughter. We were staying on floor 31 so it was impossible for me to go up all those flights of stairs. The day of the wedding the whole weeding party including myself and bridesmaid had to get ready in full heat because the air conditioning in the suites were not working. The pictures had to be taken with all of us sweating; it ruined the whole experience for us. You could not even have a good night’s rest because you would wake up sweating during the night. Everyone was very nice at the hotel with the exception of one person in the front desk that was rude to me and my daughter. Every time you called the front desk, they did not answer so you would end up having to go all the way down to the lobby and then you would see lines of people waiting to check in; their system to check in needs to improve. All the guests that arrived for the wedding had to wait for hours to get their rooms even after the check in time. I would not stay here unless you love heat. Beautiful hotel and location but not worth the inconvenience.

What a surprisingly gorgeous hotel! Just about everything about the property was top notch. Only the buffet was a little lacking, mainly because it had a different theme each day, and “Oriental” Monday lacked in flavor. (And my drink at the bar lacked in alcohol.). Otherwise, a wonderful experience. I would definitely return.

We always choose this place when we travel in Mexico. We always get a good night sleep before flying out. Great costumer service and they are always on time to pick us up at the airport! Thank you. Gracias a todos del hotel!

We hosted last year and returned again, we found the same details last time. The person responsible for the hostel area could not give general information, there were no ice machines in each floor and more than once we asked for reception assistance and never answered the phones. The staff were very careful, as well as the roommates and special congratulations to a older gentleman who brought us to the room a cun for our baby, was very friendly and service.

This palce was very clean, staff was friendly, everything worked fine. The room was very spacious, and clean, we ate at the restuarant, food was very good and it wasnt expensive. It is very close to airport which was great and they provided shuttle to and from airport.

It was a suitable solution for my kind of business and work need, facilities are comfortable, careful and friendly management staff service staff with slim and good performance, The hotel is a very good place to recommend.

The first time I went to check in, the location was in the center of the city, and the surrounding area was very prosperous. There were shopping malls nearby, shopping nearby and business meals were all satisfied.

Very good and warm service made me feel warm in a strange city. Most of the staff in the hotel speak English. Even if they can't speak, they will call English-speaking people to help. The restaurant upstairs is cheap and delicious. The view is not bad. The room is very clean. Every day, I will clean the hotel. Downstairs and nearby are also very lively. Very recommended! !

Very nice hotel with good breakfast and nice personal. It’s better to choose the breakfast with all, the price difference is quite small. If you are going with your car, you can park inside, they have a private free parking. Good location in Monterrey. The room is big and clean, also the bathroom.

What a surprisingly gorgeous hotel! Just about everything about the property was top notch. Only the buffet was a little lacking, mainly because it had a different theme each day, and “Oriental” Monday lacked in flavor. (And my drink at the bar lacked in alcohol.). Otherwise, a wonderful experience. I would definitely return.

The first time I went to check in, the location was in the center of the city, and the surrounding area was very prosperous. There were shopping malls nearby, shopping nearby and business meals were all satisfied.

Very good and warm service made me feel warm in a strange city. Most of the staff in the hotel speak English. Even if they can't speak, they will call English-speaking people to help. The restaurant upstairs is cheap and delicious. The view is not bad. The room is very clean. Every day, I will clean the hotel. Downstairs and nearby are also very lively. Very recommended! !

I chose this hotel while processing my visa in Monterrey and found it very convenient due to its proximity to the mall, the embassy and downtown (and hospital if you had an emergency). Traffic could be bad going back to the hotel ONLY if your driver doesn't know the right way, which is to go straight instead of turning right at that junction (ave san jeronimo i think). 1 out of 5 ubers we rode turned right...and it was a loong wait indeed. Our room was clean and quiet, the beds soft, the internet fast and we had a safe and ref inside the room. The breakfast had good variety - and the omelette was superb. Patricia in the front desk was very helpful, and even provided help when I forgot something after I've already checked out. The area was very safe, and we walked freely even during the night. I didn't get a chance to go to the gym nor the pool. Overall a relaxing stay.

We spent the afternoon and night here. Check in was fast and courteous. Room was large, clean and comfortable. Housekeeping did a good job. Management should buy new towels, wash cloths, etc. As thrill are becoming grey with age. Due to Covid, restaurant was closed. Room service menu had a big variety. Service was fast and polite. Food was very good.

I couldn't sleep because of the noise of the building next to the hotel. It was noisy for about 4 days because of the noise until dawn. The building next door seems to be a restaurant, but the sound of the event event is too loud for the music, and it was not soundproof. ...

The Quinta Real is perfectly located in a safe, upscale, and clean part of town. It's location is surrounded by top-notch restaurants, a mall across the street, and fine hotel dining!! Respectful hospitality begins at the front door (Fernando), to the front desk (Judith, Vivinnia, Jesus), extends through everyone working in room service, reliable/safe taxi service (arrange taxi service with Fernando), and everyone on staff acknowledges you with a smile and ”buenos dias”. Hotel amenities were luxurious, accommodating, and the bed was like sleeping on a cloud! I particularly enjoyed the gym and pool, and my daily bucket of ”consumable” ice to go with my free bottled waters. Don't worry if you forget to pack a toiletry - they have them on the bathroom counter! I recommend a room with a jacuzzi - how nice it was at the end of my day to relax in the jacuzzi! I was treated like a queen and cannot wait to return! Thanks to everyone at Quinto Real Monterrey for a memorable vacation!

We arrived late at night and did not realize what part of Monterrey we were staying in. Instantly we were impressed with the hotel. The staff was accommodating and extremely friendly. Even past midnight on a Wednesday, someone that spoke English was working the desk which made check-on a breeze. When we woke up in the morning and opened the drapes, it was floor to ceiling windows facing south and an amazing view of the mountain range. Not only that, we were in the most cosmopolitan area of the city. There are tons of restaurants, bars, a massive mall, all within walking distance. We ate breakfast every morning at 1856, the on-premises restaurant. It was amazing. Yes, a buffet but one that was top notch and enough choices to make anyone happy. The pasole on Saturday was perfect. The various salsas were great and the pastries were very local and tasty. I believe that 1856 becomes a steak restaurant at night but we were busy exploring the city. The staff was great, rooms were always cleaned. For Americans that don't speak Spanish - there was one English channel on the TV, I think Fox News or CNN and then one sub-titled channel that showed movies and FX shows. Uber was extremely quick when we called. The location was great. Maybe 30 minutes to the mountains to hike, horseback or boating, or a five minute walk to any type of retail you want. I would stay here every time we visit Monterrey as the experience was completely awesome.

My daughter chose the Safi Metropolitan as the main hotel for her May wedding; I stayed there for a week. The hotel itself and location are beautiful but the problem was that the air conditioning in all rooms, at least the ones from the wedding guests were not working properly. We had record heat, at 103°F, that week. The electricity kept going on and off and at one point I was stranded at the lobby for over an hour waiting for the electricity to come back. I also got stuck for a few seconds in the elevator when the electricity kept going on and off in the hotel. That day we were having the makeup test and even the makeup artist was stuck in the room with my daughter. We were staying on floor 31 so it was impossible for me to go up all those flights of stairs. The day of the wedding the whole weeding party including myself and bridesmaid had to get ready in full heat because the air conditioning in the suites were not working. The pictures had to be taken with all of us sweating; it ruined the whole experience for us. You could not even have a good night’s rest because you would wake up sweating during the night. Everyone was very nice at the hotel with the exception of one person in the front desk that was rude to me and my daughter. Every time you called the front desk, they did not answer so you would end up having to go all the way down to the lobby and then you would see lines of people waiting to check in; their system to check in needs to improve. All the guests that arrived for the wedding had to wait for hours to get their rooms even after the check in time. I would not stay here unless you love heat. Beautiful hotel and location but not worth the inconvenience.

We hosted last year and returned again, we found the same details last time. The person responsible for the hostel area could not give general information, there were no ice machines in each floor and more than once we asked for reception assistance and never answered the phones. The staff were very careful, as well as the roommates and special congratulations to a older gentleman who brought us to the room a cun for our baby, was very friendly and service.

Comfortable and clean hotel. We got there without a reservation and luckily we found a room, the hotel filled up fast. It is located on a busy avenue, but the area is quiet and safe. Beds and space very good. The price includes a fairly decent simple breakfast to start the day.

Although the hotel is at a good price and very well located, it doesn't worth it, the customer care is very poor and the wish to give feedback you realize because during MES AND MEDIO (verifiable) search for the named Erika Aregullin Gonzalez, General Manager by email, personally, by phone and never had the attention to answer, call or answer me. For the second year in a row I take toooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo The hotel is a very good service, and it is a good service for you to be close and we will be together and not give you a good service. We are very happy to find a good location. The truth is that I strongly recommend training your staff who have direct contact with your customers, and in particular your employee, Erika Aregullin Gonzalez, General Manager, to understand the importance of the Customer Experience. The hotels of the world I visited HOLITY INN MONTERREY VALLE IS FOR VERY THE WORST EXPERIMENT OF THE WORLD.

First off let me give KUDOS to Gregorio at the front desk. Polite, helpful and courteous. Although no other employees stood out, everyone was helpful and courteous. This would have been an EASY five star review for what is obviously a beautiful 5 STAR hotel, but there were small details that unfortunately are being overlooked. “Details make perfection, and perfection is not a detail.” There were no wash clothes in the bathroom and the bath towels and hand towels were worn and not of the same style or brand. The bath mat in the bathroom needed to be changed or at the very least trimmed from where the edges were falling apart. One of the biggest issues was the poor quality of toilet paper that was being used. Although the brand was Cottonelle by Professional, it was one-ply and was the texture of sandpaper. Not fun after 3 days. LOL Room 617 had beautiful views of the city, but was located close to the elevator and we could hear the random dings of the elevator.

Rooftop pool with great view

Odelan at the restaurant is the best! Every morning he was very detail oriented when assisting me and making sure I had all that I needed. The whole staff at this hotel is very hospitable and accommodating.

We always choose this place when we travel in Mexico. We always get a good night sleep before flying out. Great costumer service and they are always on time to pick us up at the airport! Thank you. Gracias a todos del hotel!

This palce was very clean, staff was friendly, everything worked fine. The room was very spacious, and clean, we ate at the restuarant, food was very good and it wasnt expensive. It is very close to airport which was great and they provided shuttle to and from airport.

It was a suitable solution for my kind of business and work need, facilities are comfortable, careful and friendly management staff service staff with slim and good performance, The hotel is a very good place to recommend.

I have stayed here multiple times over the years and given good reviews. This trip, I just want to run away. One elevator is broken so their strange key card elevator system is unbearable. I usually use stairs, but they are off-limits here. The elevator requires each person riding to a different floor to enter their key and press their floor. Take to long and the elevator will just start moving. Last night I was cold and hoped to warm my room a bit. It was a great idea, but my room has no setting for heating. I froze. That was bad. The worse thing was to wake up in the middle of the night and realize the water wasn't working. I went downstairs to tell the front desk the water wasn't working in my room and was told it wasn't working anywhere in the hotel, but they hoped it would be fixed in a few hours. The desk person did kindly offer me an extra bottle of water. Why so I could need the non-functioning bathroom even more. This evening the sounds of a party below are blasting into my room. The noise level outside the door of the party maxed out at 92.5 dB. So in a little over an hour the people in the party room will start permanently damaging their hearing. In the meantime my room quiet is non-existent. I don't know what has happened to this hotel, but run away and stay somewhere else. I spend about 125-150 nights a year in hotels. This is the absolute worst of the year. I am a long term IHG Rewards member. The hotel's complete loss of service and skill is horrific.

They are in the process of refurbishing the whole place which means the reception area, bar and general space is either closed or a temporary fix in place. They needed to do something to modernize the place as there are many new hotels now in the local area. Thankfully there is a good restaurant/bar connected to the hotel. Water pressure is poor so showers not great. Rooms are nicely done and very comfortable. Staff are friendly and helpful. Good location for the airport and the industrial area around it.