The hotel was not what i expected from a 5 star. I believe that they are going to do renovations this year. I had half board and wanted to upgrade to all inclusive but they don’t offer all inclusive had I known this before, I wouldn’t have book at this hotel. So full board was and extra Rs8000 and you could only have 2 glasses of wine or two beers included. I can’t understand how the hotel can’t see that this encourages guests to purchase alcohol outside of the hotel. Anyways the bar staff were exceptional in making you feel welcome and really spoilt my daughter for her birthday. One in particular named Sahil. This guy is truly a diamond in the rough. Our time at the hotel was rainy weather but we still enjoyed it with people like Sahil around. Thank you!
1, meals: room type breakfast and dinner, breakfast is not much choice, the quality of the food is obviously not as good as lux, but the taste is delicious, all kinds of curry is delicious; dinner only includes the main restaurant (other restaurants deduct 900 rupees) ), staying for three days to look at luck, the first day to eat the first Italian food that was unpleasant in Mauritius, and took the ”white mushroom” result is a tasteless pasta, taking the ”black mushroom” result is bitter It’s so shocking to burn eggplants (I’m so hard to eat mushrooms), it’s a delicate dumpling, but it’s a tasteless Italian dough. . . I ate half of the meal and laughed because I had never eaten such a ridiculous five-star hotel dinner. Not only the vegetables tasted so bad, but the raw beef that the European and American guests loved was all tasteless and ham. From the inside to the outside, it smells unfresh (cheap), and the fruits, melons, and melons are scattered everywhere. Even the local varieties of papaya are very raw and sweet. . . . . . The next day honeymoon package, the hotel upgraded the beachside restaurant (called forgot, b..b..), honeymoon package is very good, sitting on the beach watching the stars and opposite pigs Teammates, taste a lot. Just three-way cooking speed and Europe and Europe are completely in line, obviously almost no guests, a few dishes to eat for 2 hours, the dessert is also very interesting, on the three small cakes, in fact, are coconut cake, gave different toppings. . . -_-||. . . On the third day, I encountered a more traditional buffet. I have to say that in addition to the very dark dishes of Italian cuisine, the curry of the little blacks is still very good. I am full of curry + fried rice. . . 2, service: the hotel's front desk service and room service are very good, the response is very fast, I don't know the shame of the night, I put forward various requirements, the little black brothers are very enthusiastic and very quickly come to the room to help me engage in this. . The little brother who cleans the bedroom is eager to understand the etiquette. Every night, the water is delivered in a timely manner. I also call say goodbye to increase the sensitivity (it may also be a tip). The only dissatisfaction was the staff of the main restaurant. When we had dinner on the third day, we forced us to order drinks. In fact, there is not a lot of money per person, but the user experience is simply? ? ? ? ? Laozi lives in the 2000+ room. What is the significance of forcing me to consume dozens of dollars of alcohol? ? ? ? ? Check-out and the front desk complained about this problem, it really is the restaurant's little black bullying Chinese tourists, not the hotel regulations, huh, huh. 3, rooms, facilities, etc.: Honey room belongs to the American style that I don't appreciate too much. When I open the door, I feel that ”wow is broken”, but after a long time I also found the dilapidated charm, which is very interesting. Due to the one-day tour of the hotel for a few days, I booked the most basic suite. I didn't expect the balcony of the room to face the beautiful sunset, the gate facing the rainforest and the small pool. It looked very quiet (in fact, very noisy, The number of birds on the edge of the pool is amazing, and the birds that are bombarded with bomber decibels every evening and early morning are also very pleasantly surprised. The hotel is located in the southwest, Sugar Bay is very quiet and beautiful, watching the beach have a sense of inner peace. However, the hotel's lighting master's taste needs to be improved, and the pink, purple, and royal blue lights will shine at night, emmmmm. . . . In summary, it is still recommended for honey hotels, especially for the small partners who have traveled for a few days in the south. They are full, affordable, close to the attractions, and they see the warm sunset when they finish their journey every day. . In addition, remember to carefully check the bills, don't be fooled by the little blacks, the little blacks of Mauritius are so so, be careful to be inexplicably charged! (We found 3 euros without consent)
Mauritius is really a beautiful country that can make you feel free. Choose this hotel for thousands of choices.
Environment: very good
Hygiene: Not bad
Service: It’s really a mess. I can’t understand English. I can’t understand dinner. My husband doesn’t let me eat because he doesn’t bring long pants. It’s understandable that the clothes are not neat. Because basically the French call the room to order food, they can’t take out.
In general, I am happy to travel. Remember to bring poor pants and suits.
Hotel near Flic En Flac,Flic en Flac9.6% of visitors choose this area
GGuest User2025.02.10
A very decent hotel with a beautiful territory surrounded by greenery, a beach across the road.
Noise from the nearest bars, as they wrote in the reviews, was not heard, despite the fact that the vacation fell on holidays (Abolition Day on February 1 and Chinese New Year on February 8). If you are looking for the principle of price-quality, then you will not find better.
The hotel has a good environment and facilities, but the service details need to be improved. There is a hot water bottle, but there is a lot of scale inside. I don't dare to use it. I usually care about drinking water. There is a water quality test pen for Xiaomi. The hotel has about 200 impurities in tap water and 150 bottles of water. If you care about bringing a kettle. Breakfast and dinner are good, but the dinner men have to wear long pants, the first time I don’t know, hehe.
The hotel is impeccable in everything, family type. Chic available rooms, excellent cosmetics, which are updated every day by Bulgari. The staff is helpful, remembers everyone's preferences. Very friendly, they do everything quickly, anticipating the expectations of a demanding client. The territory is green and small, the only negative is the ocean muddy water, fenced with a large stone. We rented several rooms, everyone was very pleased. We moved to a neighboring hotel, since the days of a business trip had already begun, 2 km away, Sugar Beach, the ocean is beautiful, a long ***** of beach, a huge territory. And here’s this There is no customer-oriented relationship, everyone doesn’t notice you, the number of rooms is huge, the hotel is reconstructing individual buildings, they knock and they don’t care about the vacationers, I immediately wanted to come back. So thank you for your warm welcome! We will definitely return to this beautiful island and its western part, which has the most ideal weather. 😇
Hotel near Flic En Flac,Flic en Flac9.6% of visitors choose this area
GGuest User2018.08.15
I booked room for 2 adults and 1 kid 10 years old and right from day 1 hotel staff said kid can not stay in superior room.i was given room saying I will be told if any extra payment is required but no one told anything untill chkout when I was asked to pay MUR 3000 extra for kid stay while I did not ask for extra bed or brkfast for kid bcoz as per booking voucher same was not applicable.when I refused to make extra payment I was threatened of police action as if I am a thief.this is not the way customer should b treated.also seems there was communication gap on part of trip.com to pass on booking requirements.
Hotel near Flic En Flac,Flic en Flac9.6% of visitors choose this area
AAngelina Bapamah2024.07.17
Pros - Overall was good and very comfortable. F&B service was magnificent and very accommodating. It was never too troublesome to provide special service to a solo traveller.
Cons - My last night was a scare due to a disturbance at my door around midnight. Although I was assured that it was a mistaken of room numbers by other hotel guests, I was still very disturbed to fall back to sleep. Which resulted my decision to not extend another night stay. Really a pity.
Hotel near Flic En Flac,Flic en Flac9.6% of visitors choose this area
MMe_ghighi2025.06.30
Overall I had a great stay at this hotel but it’s just that it’s a bit far away from many other things to do in Flic en Flac. Especially at night if you want to go and explore other bars around. However Saturday was lit. I enjoyed the traditional dance performance and some zouk music that I haven’t heard for a long time. It reminded of my childhood.
Hotel near Flic En Flac,Flic en Flac9.6% of visitors choose this area
MMichellena2023.10.03
The Villas Caroline is a hotel to feel good! My friend and I spent 2 weeks here. It is very centrally located, there are many restaurants in the area (Mauritian cuisine, Italian, Indian,…). We only booked breakfast, which was very extensive (crêpes, bread, fruit, muesli, omelette,…).
What we liked best was the phenomenal view from our room (room 345). All rooms have sea views and a terrace or balcony.
Problems with the room were resolved immediately.
We will definitely come back!
The following points were also positive:
- very friendly staff
- Reef for snorkeling directly in the sea of the hotel beach
- Loungers at the beach and pool
- Pool
- varied animation, as well as a pool table
- Possibility to book various tours at the hotel
- Possibility to rent a car (€33 per day)
- Air conditioner
- Diving school next to the hotel
Negative points:
- Hotel is very much designed for French guests
- Bathroom a bit older, some with mold
Very Good
61 reviews
8.0/10
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7.3/10
GGuest UserA very decent hotel with a beautiful territory surrounded by greenery, a beach across the road.
Noise from the nearest bars, as they wrote in the reviews, was not heard, despite the fact that the vacation fell on holidays (Abolition Day on February 1 and Chinese New Year on February 8). If you are looking for the principle of price-quality, then you will not find better.
GGuest UserThe hotel was not what i expected from a 5 star. I believe that they are going to do renovations this year. I had half board and wanted to upgrade to all inclusive but they don’t offer all inclusive had I known this before, I wouldn’t have book at this hotel. So full board was and extra Rs8000 and you could only have 2 glasses of wine or two beers included. I can’t understand how the hotel can’t see that this encourages guests to purchase alcohol outside of the hotel. Anyways the bar staff were exceptional in making you feel welcome and really spoilt my daughter for her birthday. One in particular named Sahil. This guy is truly a diamond in the rough. Our time at the hotel was rainy weather but we still enjoyed it with people like Sahil around. Thank you!
AAngelina BapamahPros - Overall was good and very comfortable. F&B service was magnificent and very accommodating. It was never too troublesome to provide special service to a solo traveller.
Cons - My last night was a scare due to a disturbance at my door around midnight. Although I was assured that it was a mistaken of room numbers by other hotel guests, I was still very disturbed to fall back to sleep. Which resulted my decision to not extend another night stay. Really a pity.
MMe_ghighiOverall I had a great stay at this hotel but it’s just that it’s a bit far away from many other things to do in Flic en Flac. Especially at night if you want to go and explore other bars around. However Saturday was lit. I enjoyed the traditional dance performance and some zouk music that I haven’t heard for a long time. It reminded of my childhood.
ZZhiaiwenzixianshengMauritius is really a beautiful country that can make you feel free. Choose this hotel for thousands of choices.
Environment: very good
Hygiene: Not bad
Service: It’s really a mess. I can’t understand English. I can’t understand dinner. My husband doesn’t let me eat because he doesn’t bring long pants. It’s understandable that the clothes are not neat. Because basically the French call the room to order food, they can’t take out.
In general, I am happy to travel. Remember to bring poor pants and suits.
GGuest UserI booked room for 2 adults and 1 kid 10 years old and right from day 1 hotel staff said kid can not stay in superior room.i was given room saying I will be told if any extra payment is required but no one told anything untill chkout when I was asked to pay MUR 3000 extra for kid stay while I did not ask for extra bed or brkfast for kid bcoz as per booking voucher same was not applicable.when I refused to make extra payment I was threatened of police action as if I am a thief.this is not the way customer should b treated.also seems there was communication gap on part of trip.com to pass on booking requirements.
GGuest UserThe hotel is impeccable in everything, family type. Chic available rooms, excellent cosmetics, which are updated every day by Bulgari. The staff is helpful, remembers everyone's preferences. Very friendly, they do everything quickly, anticipating the expectations of a demanding client. The territory is green and small, the only negative is the ocean muddy water, fenced with a large stone. We rented several rooms, everyone was very pleased. We moved to a neighboring hotel, since the days of a business trip had already begun, 2 km away, Sugar Beach, the ocean is beautiful, a long ***** of beach, a huge territory. And here’s this There is no customer-oriented relationship, everyone doesn’t notice you, the number of rooms is huge, the hotel is reconstructing individual buildings, they knock and they don’t care about the vacationers, I immediately wanted to come back. So thank you for your warm welcome! We will definitely return to this beautiful island and its western part, which has the most ideal weather. 😇
DDAWEIThe hotel has a good environment and facilities, but the service details need to be improved. There is a hot water bottle, but there is a lot of scale inside. I don't dare to use it. I usually care about drinking water. There is a water quality test pen for Xiaomi. The hotel has about 200 impurities in tap water and 150 bottles of water. If you care about bringing a kettle. Breakfast and dinner are good, but the dinner men have to wear long pants, the first time I don’t know, hehe.
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