Hotels With spa in West Bengal, India

Excellent services although felt that some mosquitoes were there. Otherwise it was a good stay. Breakfast was awesome and staff is super friendly and helpful. All together highly recommended to stay.

*Review: One-Night Stay at Kenilworth Hotel, Kolkata* I recently stayed for one night at the Kenilworth Hotel in Kolkata and would rate my overall experience as a 6 out of 10. The hotel has a lot going for it, especially in terms of its location and general ambiance, but there are also a few aspects that could use improvement. To begin with the positives, the hotel is situated in a very convenient and well-connected area. Being close to central Kolkata, it’s easy to access various parts of the city, whether for business or leisure. The immediate surroundings are pleasant and relatively peaceful, which added to the comfort of the stay. The room provided was decent—clean, well-organized, and equipped with the expected amenities for a four-star property. The bed was comfortable, and the room had adequate lighting and storage space. The bathroom was functional and clean, although not particularly luxurious. In terms of comfort and upkeep, the room met my expectations. One feature I particularly appreciated was the hotel’s gym facility. It was clean, well-maintained, and had a decent range of equipment for a quick workout. For a short stay, it was more than sufficient and a welcome amenity for anyone looking to stay active while traveling. However, one significant downside was the dining experience. The biggest letdown was the limited food choices, especially in the set dinner menu. While the staff were polite and the service was timely, the menu lacked variety and felt quite restrictive. For a property of this category, I had expected a broader range of options, including some regional or seasonal specials. The lack of flexibility and limited appeal of the dinner options certainly took away from an otherwise comfortable stay. It might not be a dealbreaker for everyone, but for those who enjoy exploring a hotel’s culinary offerings, this can be a sore point. The check-in and check-out processes were efficient, and the staff at the front desk were courteous and helpful. There was a general air of professionalism throughout the hotel staff, which contributed positively to the experience. In conclusion, Kenilworth Hotel offers a reliable and comfortable stay with the added benefit of a good location and useful amenities like the gym. However, the lackluster food options—especially in the set dinner menu—stand out as an area that needs improvement. With a little more attention to dining and guest preferences, the hotel could elevate its overall appeal. For now, I would consider it a decent option for short stays, especially if dining isn’t your top priority.

Hotel was clean and beautiful. Staff was friendly and helpful. Ms. Kusum was very kind and professional and even changed the room according to our need. Breakfast was with good spread as usual for JW standards. Only setback, too many guests. Crowded during breakfast and lobbies were filled with people due to weddings and events. Otherwise service, amenities and pool areas were all lovely. Satisfied, No regrets

Clean and comfortable hotel with spacious rooms, located right in the city center within the old town. It's super convenient for dining and shopping. The staff provide excellent service, and the Ganges River is just a short walk away. The breakfast spread is fantastic, and it's less than an hour to the airport.

Elegant and luxurious hotel located in a beautifully renovated palace of royal family of Kolkata. Our room was very spacious, beautifully furnished with old, wooden furniture. The huge bathroom and all floors are made of marble. The hotel is located in multiple buildings of the palace complex. Delicious breakfast can be eaten outside in shaded patio or inside in air conditioned restaurant. Every evening there is a live show of folk dance performers. One of the best hotels I have ever stayed at.

Hospitality was excellent. All the staff were very courteous, which is really commendable as now a days hotel staff are usually found to be inefficient.

Room no 113 excellent large room clean bathroom. food quality is good with a price range nominal. stap quality good

hotel cleanliness and location is ok. only 30 to 40 mins from airport and maybe 50 to 60mins during peak hours. The room is comfortable and clean. The food (in room dining) is big portion and solo traveller cannnot order too many dishes. The reception counter is slow in serving the guests. Always seems to be multi-tasking. I.e. cannot concentrate and handle one guest at a time, while other guests just cut in and then he/she will have attention diverted. Coffeshop (place where we have breakfast) service is ok in the morning. Mainly because it is buffet. However, if lunch time 3 to 4pm, their staff is slow in responding and waiting for food and bill is very long. Their chinese resturant always seems to be closed. So within my days of stay, i visited twice and i was told it is closed. I dont use their facilities.

Had a wonderful stay at Taj City Centre, Kolkata. The service throughout was exceptional, and the breakfast spread was excellent with a great variety and quality. What truly stood out was how helpful and attentive the staff were at every step. A special mention to Dipanjan Banerjee from the Front Office for his warmth, professionalism, and genuine attentiveness. He made the experience even more memorable. Kudos to the entire team for delivering such outstanding hospitality. Highly recommended.

I chose Trinity Hotel Lexicon Matigara for a small anniversary stay but was disappointed by several issues. I had specifically requested a room away from the lift with a good view, yet the assigned room was directly in front of the lift and faced the side of the building with a poor view. The room location caused repeated noise and lack of privacy, which affected our celebration. While the staff were polite, the room allocation felt careless and not in line with the booking request. If this is how room assignments are handled at this property, I’m hesitant to book again. I hope management improves communication and respects guest preferences so future stays better match expectations.