Hotels With Spa in West Yorkshire, United Kingdom

Recently stay here. And with it being a Britannia my expectations weren’t high. But I’ve got to say what a great experience. James the manager went above and beyond to make our stay an enjoyable one. I went to tell him myself the next day. However when I asked a member of staff where he was she said he was unavailable as he was at their sister hotel which he also runs. What a hero!

I was really looking forward to staying here, A grand old style station hotel that no doubt would be a bit faded which is why its only a 3 star hotel . I was wrong! Its a grand old style station hotel. The public rooms are all amazing Victoriana style & elegant. I was pleased that my tall room was comfortable & the facilities were just fine. I was worried that the free parking (with good security) might be full but there were easily enough places Breakfast was good on both days particularly if you like a cooked breakfast Good central location for easy access into & out of town & for the city centre (Media Museum currently closed for a big upgrade). Note that if you are driving you may find that if your sat nav is not up to date you may have a couple of false instructions & I think that an 18 month long set of roadworks is about to start in the centre of the city. Not an obvious large number of nearby restaurant choices but I thoroughly recommend the Bistro Polish Food just a couple of minutes away- not a big menu choice but fresh authentic food prepared well and at a good price

We booked a twin accessible room using IHG points. When we checked in we were told it is not available - its been allocated to someone else. It was a very fraught check in - husband wanted to punch someone & I was on the verge of tears. Why do they think we booked an accessible room - for fun???? I NEED an accessible room because I am disabled. We were also 2.5 hours from home. To give him his due Jay on reception asked us to wait while he checked things out. He offered us a drink from the bar but as hubby thought we might have to drive home he refused. We also had plans with son to go out to eat that evening. Eventually Jay said he had a double accessible room which we gratefully accepted. The window in the room, was in full sun, did not even open a crack which on a day where temps had reached 34 degrees was not ideal. We rang reception and they said they would get us a fan, which then had an electrical fault and only worked if you wiggled the wire - not ideal and pretty dangerous in my opinion. The ‘included breakfast” was a joke as we were told there was nothing hot but a continental breakfast. As a T1 diabetic who counts carbs croissants, muffins, cereal is not ideal so it was just banana for me. As the hotel was full it was also very busy and no tables available - took my banana and bailed out. Car park was close by & a reasonable price. There were a couple of restaurants close by. Aircon in the bar was lovely and the complimentary glass of wine was very good. It was quiet during the night and the accessible bathroom was great. I still can’t believe that they allow you to book an accessible room then give it to other customers.

The room I stayed with my friends is lovely and the staff are extremely helpful and have gone above and beyond. We could ask for any more and this will be the place we will stay in on future trips to Leeds. Thank you to staff for making the experience the best!

Got a Groupon deal at only £79 for a double en-suite with breakfast and a bottle of Prosecco. The reception staff were very helpful and even got a free upgrade with a nicer room including soft drinks and 2 Kit Kats with great views overlooking the canal and late check out too. We parked nearby at Leeds dock about 10 minutes walk away as we have done before at a reduced rate of £8 for 24 hours. Nice modern hotel in a great location with free quick wifi and close to Leeds city centre with a couple of bars on the doorstep.

Rooms were amazing, everything you need including a washing machine, iron, hair dryers, cutlery and cooker and microwave for cooking. Bed was so comfortable Location was so central, you were within a few minutes walked from shopping centre, bars etc Staff couldn’t have been more helpful Overall a lovely stay and highly recommend to anyone heading to Leeds

I want to say how wonderful my stay was at Holiday Inn. The room was fabulous. Amazing facilities. A shout out to Anthony one of the night staff who had such a welcoming smile at all hours and down to earth attitude. Also to Hannah who was so helpful regarding transport services both should be extremely proud of themselves. Thank you so much

We arrived on Saturday 1st of October around 2pm having driven up from Birmingham. We checked in ( having booked a superior room) which apparently entitled us to a free coffee, a bottle of water and a free biscuit during our stay. Upon arrival we asked if we could eat in the restaurant as we were hungry. We were told it was shut, then it was open, then it was shut, nobody seemed to actually know. We wandered in and were seated and told by someone ( who I think must have been their first day) that MAYBE we could eat. It was getting a little ridiculous by now. YES, indeed we could eat. Great. He came back to take our order having not given us a menu. Eventually someone else who seemed a little more clued up gave us scruffy photocopies of about the five dishes we could choose from, when i mentioned the menu I had seen in reception seemed a little more varied he replied in a pleasant but not even vaguely apologetic manner ” oh yes we haven't got a proper chef in so we have a very limited menu”. Hmm, right, so we ordered a pizza and some fries to share with a couple of soft drinks. In fairness we didn't have to wait too long and it was tasty enough and filled a hole. We then negotiated a long queue in reception to get the lift up to our room. EXCEPT WE COULDN'T. Because the door TO the lift would not open with the key card we had. Neither would it open for the receptionist with HER key.. she then got us another which got us through the door to the lift, lift safely deposited us on our floor, we got to our room, only to find our key wouldn't open our door. Our door to our ”superior” room. Great. Except it wasn't because now my other half had to go down back to the reception and explain this, a task not made any easier by what seemed, on first glance, to be half of Spain populating the reception area. Never mind, no matter, so now he has to run up seven flights of stairs to get back to our room because he couldn't get into the lift. Ok, right, so NOW we are into our room, which did not turn out to be in any way superior and exactly what you would expect in any budget hotel and not even as spacious. It had all the basics, just soap and shower gel in dispensers ( not very superior) it was clean and the bed was comfortable. The tv was a night mare to negotiate and one of the lights did not work. No matter, we only changed and slept in the room. All in all the visit was pretty much comedy and, while we didn't pay a fortune for it things that work ( like room keys) and people who knew what was open or shut ( like restaurants and menu details) MAY have been nice. I knew we should have done Premier Inn for less because the Jury's DEFFO in on this, and we found it guilty on several counts. Shame.

Warm welcome (and Au revoir) by Daisy. Large hotel foyer with amazing Christmas tree /decorations. Room spacious and nice views of the canal. Ground floor bar good, Sky Bar amazing!! Less than 10 minutes walk to Leeds Trinity Shopping Centre. Leeds Arena 20 minutes, pleasant walk at top end of city. Drinks at this hotel cheaper than at the arena and you don’t get given an half pint plastic glass for your wife’s Prosecco!! Preferred Double Tree to the Hilton hotel positioned on busy main road. Staff all genuinely friendly, credit to the hotel.

I don’t really know where to start with how terrible our experience of this hotel has been. We’d booked for June next year for our wedding party (getting married elsewhere - THANK GOD - but over 160 guests staying here for 2 nights). They have been utterly appalling from start to finish. Passed from pillar to post. Lost our booking no less than 3 times. Refused to feed our guests as one party or have guests charge food/drinks to their room - we would’ve had to pay for the whole thing in advance. Staff have been rude, unprofessional, hostile and unhelpful. I am utterly disgusted. I sent an email of complaint a week ago. The email finally went through on my FOURTH attempt of trying all the emails they have available online (2 out of 4 bounced back). Today after no response I rang for the manager’s email address. He finally responded with a pathetic and utterly inadequate reply. No apology. No remorse for losing a booking worth thousands of pounds. Not a care in the world at the amount of stress they’ve caused us. They would’ve totally ruined our wedding weekend I have absolutely no doubt about that, as they have done with another bride recently. Thankfully we’ve found another local hotel who have been utterly brilliant. Avoid avoid avoid.

Recently stay here. And with it being a Britannia my expectations weren’t high. But I’ve got to say what a great experience. James the manager went above and beyond to make our stay an enjoyable one. I went to tell him myself the next day. However when I asked a member of staff where he was she said he was unavailable as he was at their sister hotel which he also runs. What a hero!

The room I stayed with my friends is lovely and the staff are extremely helpful and have gone above and beyond. We could ask for any more and this will be the place we will stay in on future trips to Leeds. Thank you to staff for making the experience the best!

Got a Groupon deal at only £79 for a double en-suite with breakfast and a bottle of Prosecco. The reception staff were very helpful and even got a free upgrade with a nicer room including soft drinks and 2 Kit Kats with great views overlooking the canal and late check out too. We parked nearby at Leeds dock about 10 minutes walk away as we have done before at a reduced rate of £8 for 24 hours. Nice modern hotel in a great location with free quick wifi and close to Leeds city centre with a couple of bars on the doorstep.

Rooms were amazing, everything you need including a washing machine, iron, hair dryers, cutlery and cooker and microwave for cooking. Bed was so comfortable Location was so central, you were within a few minutes walked from shopping centre, bars etc Staff couldn’t have been more helpful Overall a lovely stay and highly recommend to anyone heading to Leeds

I want to say how wonderful my stay was at Holiday Inn. The room was fabulous. Amazing facilities. A shout out to Anthony one of the night staff who had such a welcoming smile at all hours and down to earth attitude. Also to Hannah who was so helpful regarding transport services both should be extremely proud of themselves. Thank you so much

Warm welcome (and Au revoir) by Daisy. Large hotel foyer with amazing Christmas tree /decorations. Room spacious and nice views of the canal. Ground floor bar good, Sky Bar amazing!! Less than 10 minutes walk to Leeds Trinity Shopping Centre. Leeds Arena 20 minutes, pleasant walk at top end of city. Drinks at this hotel cheaper than at the arena and you don’t get given an half pint plastic glass for your wife’s Prosecco!! Preferred Double Tree to the Hilton hotel positioned on busy main road. Staff all genuinely friendly, credit to the hotel.

The booking and check in service was easy to follow which was a relief. I found this hotel to be clean and presentable throughout. The room was clean, relatively spacious and a lovely working shower. The staff in this hotel went the extra mile to make my stay as comfortable as possible. Every staff member I approached was friendly and helpful. An quality experience in a value hotel.

5 star experience and very friendly welcome/ service! Upgraded to a lovely big room with super comfortable and firm bed with comfy sofa. Noisy outside but being on 10th floor helped...and v good nights sleep had. Breakfast was excellent..good full English and some gluten free options for bread and cereal was much appreciated. Great coffee too. Thanks so much Hilton...definitely merit the 5 stars!

The service is good, and the room has been upgraded😇 The room is large and comfortable. Breakfast is average. The main reason is the location, which is really nice. It takes 5 minutes to walk to the train station, and all the delicious food and shopping can be reached on foot. It's so convenient, there is also a famous donut shop just downstairs from the hotel. We found out before we left that it was sold out by 4pm. Saw a lot of people in the lobby looking for this donut shop

Easy to find from pointed car park So friendly when we checked in Staff so helpful Room was on 14th floor and the view was fantastic, the room was great size clean and lovely king size bed, bathroom was nice with great shower and every you need soaps and shampoo We had a few drinks in the bar before a nice night out Breakfast was very good something for all tastes and nice happy staff All in all a lovely stay in a well presented hotel and good value for city centre hotels We would and will return Thank you

I was really looking forward to staying here, A grand old style station hotel that no doubt would be a bit faded which is why its only a 3 star hotel . I was wrong! Its a grand old style station hotel. The public rooms are all amazing Victoriana style & elegant. I was pleased that my tall room was comfortable & the facilities were just fine. I was worried that the free parking (with good security) might be full but there were easily enough places Breakfast was good on both days particularly if you like a cooked breakfast Good central location for easy access into & out of town & for the city centre (Media Museum currently closed for a big upgrade). Note that if you are driving you may find that if your sat nav is not up to date you may have a couple of false instructions & I think that an 18 month long set of roadworks is about to start in the centre of the city. Not an obvious large number of nearby restaurant choices but I thoroughly recommend the Bistro Polish Food just a couple of minutes away- not a big menu choice but fresh authentic food prepared well and at a good price

We booked a twin accessible room using IHG points. When we checked in we were told it is not available - its been allocated to someone else. It was a very fraught check in - husband wanted to punch someone & I was on the verge of tears. Why do they think we booked an accessible room - for fun???? I NEED an accessible room because I am disabled. We were also 2.5 hours from home. To give him his due Jay on reception asked us to wait while he checked things out. He offered us a drink from the bar but as hubby thought we might have to drive home he refused. We also had plans with son to go out to eat that evening. Eventually Jay said he had a double accessible room which we gratefully accepted. The window in the room, was in full sun, did not even open a crack which on a day where temps had reached 34 degrees was not ideal. We rang reception and they said they would get us a fan, which then had an electrical fault and only worked if you wiggled the wire - not ideal and pretty dangerous in my opinion. The ‘included breakfast” was a joke as we were told there was nothing hot but a continental breakfast. As a T1 diabetic who counts carbs croissants, muffins, cereal is not ideal so it was just banana for me. As the hotel was full it was also very busy and no tables available - took my banana and bailed out. Car park was close by & a reasonable price. There were a couple of restaurants close by. Aircon in the bar was lovely and the complimentary glass of wine was very good. It was quiet during the night and the accessible bathroom was great. I still can’t believe that they allow you to book an accessible room then give it to other customers.

We arrived on Saturday 1st of October around 2pm having driven up from Birmingham. We checked in ( having booked a superior room) which apparently entitled us to a free coffee, a bottle of water and a free biscuit during our stay. Upon arrival we asked if we could eat in the restaurant as we were hungry. We were told it was shut, then it was open, then it was shut, nobody seemed to actually know. We wandered in and were seated and told by someone ( who I think must have been their first day) that MAYBE we could eat. It was getting a little ridiculous by now. YES, indeed we could eat. Great. He came back to take our order having not given us a menu. Eventually someone else who seemed a little more clued up gave us scruffy photocopies of about the five dishes we could choose from, when i mentioned the menu I had seen in reception seemed a little more varied he replied in a pleasant but not even vaguely apologetic manner ” oh yes we haven't got a proper chef in so we have a very limited menu”. Hmm, right, so we ordered a pizza and some fries to share with a couple of soft drinks. In fairness we didn't have to wait too long and it was tasty enough and filled a hole. We then negotiated a long queue in reception to get the lift up to our room. EXCEPT WE COULDN'T. Because the door TO the lift would not open with the key card we had. Neither would it open for the receptionist with HER key.. she then got us another which got us through the door to the lift, lift safely deposited us on our floor, we got to our room, only to find our key wouldn't open our door. Our door to our ”superior” room. Great. Except it wasn't because now my other half had to go down back to the reception and explain this, a task not made any easier by what seemed, on first glance, to be half of Spain populating the reception area. Never mind, no matter, so now he has to run up seven flights of stairs to get back to our room because he couldn't get into the lift. Ok, right, so NOW we are into our room, which did not turn out to be in any way superior and exactly what you would expect in any budget hotel and not even as spacious. It had all the basics, just soap and shower gel in dispensers ( not very superior) it was clean and the bed was comfortable. The tv was a night mare to negotiate and one of the lights did not work. No matter, we only changed and slept in the room. All in all the visit was pretty much comedy and, while we didn't pay a fortune for it things that work ( like room keys) and people who knew what was open or shut ( like restaurants and menu details) MAY have been nice. I knew we should have done Premier Inn for less because the Jury's DEFFO in on this, and we found it guilty on several counts. Shame.

The hotel offers great value for money. It is located just off the m606 motorway and offers direct access to Bradford or Leeds with M62 to Manchester also available in minutes. There is a fairly large car park and I found a decent space for each night of a long stay. As others mentioned the rooms are quite large for a budget hotel and I found mine to be pristine each time (cleaning standard is very good). There was very little road noise considering it’s location close to the motorway. Everything else functioned well and always had a good nights sleep. The security is good as you need room key card to access the part of the building with the rooms. I did not have breakfast so cannot comment but there is a large area to sit so will never have queues. The bar area was sizeable too and seemed to be well staffed. Staff were excellent throughout , from a fast checkin to being helpful when needed. Unrelated to the hotel but there is an Amazon locker situated outside as well as another brand whose name I cannot recall.

Recently stay here. And with it being a Britannia my expectations weren’t high. But I’ve got to say what a great experience. James the manager went above and beyond to make our stay an enjoyable one. I went to tell him myself the next day. However when I asked a member of staff where he was she said he was unavailable as he was at their sister hotel which he also runs. What a hero!