Top rated hotels in Cumbria

Low Wood Bay
3.8/5112 Reviews
I booked this stay for my husbands birthday. I have stayed at a few spa resorts and to be honest I was left underwhelmed by the experience. We had a 'dirty towel ' in the room which smelt dirty and had stains on it. I did get it changed and the lady was very apologetic. If tgat was it then it would have been fine however the service in the bar was atrocious. We went to the bar on Saturday evening. We had to wait 10 minutes to get served which was fine but then from asking for our cocktail order we had to wait a further 25 minutes. The poor young boy on the bar was new and didn't know how to make cocktails so he had to wait for Leah, to take over. That would have been fine except Leah was flirting with 2 men at the bar from a wedfing party and kept us waiting 25 minutes from placing our order to actually receiving it. Then I know it is petty but when you are buying a passion fruit martini you sort of expect the half passion fruit. But no. Not here. There wasn't any. Neither were there any cocktail straws to drink it - only full sized strangers?? Apart from the dirty towel the room was mediocre. Please can someone from management lie on the sofa bed in room 275? The springs in the mattress have gone and my poor daughter had to endure a night on what was excruciating. I think a bag of spanners would have been more comfortable. Please can the manager just check thus out? Finally as I said I have stayed in a lot of spa resorts and though this is a beautiful location the attention to detail let's it down. No tissues or slippers in the room and we booked for 3 but only had towels and gowns for 2. For the price I expected more sorry.
Carlisle Station Hotel, Sure Hotel Collection by BW
3.8/5110 Reviews
Low budget - hotel decor dated - windows old and badly painted. Welcome was friendly and helpful. Bar but no evening meals or lunches. Next door to Carlisle Railway Station on one side and Costa Coffee on other side. Several stairs to get up with cases. Single bed was surprisingly comfortable and surprisingly cosy. Small bath and shower - lashings of hot water. Breakfast adequate - a bit of everything. Bacon was dried out by 7.30am but sausages were delicious. Solid fried eggs on offer. Mainly tinned fruit with apple and yoghurt. Ubiquitous coffee machine…. Instant is better .. but they are all doing it. Juice and fresh milk on offer. Small selection of cereals. My room was cheap - noisy outside… the car park had replacement coach services… but worst of the swearing and shouting stopped around 1.00am. Hotel was warm and dry. A small lift for one with luggage. Staff were very kind - left my luggage in a locked room while I went to get my hire car. At half the price of similar low-facilities hotels I was happy enough. Might do without breakfast in future and go to Costa.
The Ennerdale Country House Hotel ‘A Bespoke Hotel’
3.7/575 Reviews
Went on the Littke Break, all inclusive package and was not disappointed. OK the building is almost 200 years old and so a bit rough around some edges. However if they invested money to improve we couldn't afford to visit!! Location is good and a short drive to most places you want to visit. Food was much better then expected ( although no veggie main meal option, but was for breakfast!) Hubby said the gravy was too die for so well done chef. Bed and pillows comfy, bathroom from the 90's but clean and adequate. The best part are all the staff, friendly, professional and can't do enough for you.. ( especially Rachel) Would recommend and would return if in the area again. Great stay ( except weather) thanks
Castle Green Hotel in Kendal, BW Premier Collection
4.3/556 Reviews
£200 for a basic room for one night was a bit on the pricey side for me, however it was nice all the same. A few of the photos of the basic room are misleading. The photos show a four post double bed which is not the case. We found out later this is actually an executive room despite it being labeled basic. We found out that the hotel location is accessible by bus from Oxenholme train station (despite being told the opposite) and has a great view of beautiful fields. Food in the hotel is good but expensive... My eyes nearly popped out their sockets when I saw the £8.00 charge just for the tiniest amount of table bread. I'd say this was probably the reason the restaurant was empty despite being told we need to book a table due to its popularity. Swimming pool and steam room are average for the price. Staff are friendly and changed our room to a double bed room free of charge after mistakenly putting us in a twin bedroom.
Ox Hotel Carlisle
3/57 Reviews
Ok. I was advised about the extra price for the leisure facilities. And the staff were extremely friendly and professional. But the entrance into the hotel was a step back in time. There was a boxing event on and most people in reception looked like they'd just been in a fight. The micro climate was like table mountain in Cape Town, but cause by the hoards of below freezing miniskirts chain smokers standing outside the door. The thumping music and what I imagined to be a sequined dinner jackets compare stopped at around eleven. It wasnt until 2am when the foul mouthed drunk started ranting to his friend outside my door. The pool is small. But warm and clean and again... friendly. The problem here is not the staff, but the owner who is taking the rewards without putting money back into the structure. Let's not discuss the carpark. Ok you twisted my arm. Cars crammed in but not enough room. Pot holed and badly played out. We ended up parking in the overflow next to Carlisle's sexuall health clinic. Just a short walk from the hotel. If you want cheapest around... for the night we booked... this was it.
Lakes Hotel & Spa
4.6/5135 Reviews
Visited with wife for weekend break. First class service from moment you arrive at gatehouse. All staff attentive, polite and easy to have a conversation with. This starts with concierge, moves on to reception and on to bar, pub, restaurant and spa. Room was decent size - do not need massive room as will not spend much time in here. Nicely decorated, clean and well attended. We had room with hot tub on balcony which was great. Had food in hotel bar, in pub attached to spa and In restaurant. All excellent. Bar staff great with good choice of drinks and cocktails. Perhaps stock some gluten free bottled beer in future! Apart from that catered for my gluten intolerance very well and on second visit to restaurant they remembered this and had gluten free canopies for me. Only negative for me was daily car park charge because I didn’t book direct but I know for future. Well worth a visit.
Macdonald Old England Hotel and Spa
4/551 Reviews
Went here for just an overnight on our wedding anniversary.We are in our 70's (just in my wife's case) and celebrating 23 years of a 'second chance' Room was perfect with large balcony, enabling us to make the most of a day of sunshine. Chocolates and wine left for us and everything spotless. From checking in to dining through advice on the area to checking out - staff were perfect in their attention. Had table as requested next to windows, for the view, for dinner Restaurant service also could not be faulted. In Ireland for a wedding on our anniversary next year but will need another visit here well before then.
Beech Hill Hotel & Spa
3.6/5103 Reviews
Disappointing trip overall. We was due to check in at 3pm, when we arrived the staff informed us that our room wasn’t clean and ready for us. We eventually got into our room at 4.45pm, shocking really when we had a baby and spent £300 for one night. The room looked tired, also had no curtain on the window. When we raised our concerns to the deputy manager, she gave attitude and didn’t seem to handle the situation correctly. We come to the lakes every year and stay at the Beech Hill however I’m afraid this will be our last stay. However, even though are stay wasn’t great, I would like to mention the restaurant manager and restaurant staff who was very friendly and delivered a great 3 course meal.
Burn How Garden Hotel - Bowness on Windermere
4.5/540 Reviews
We stayed in one of the individual 'chalet' style twin room bungalows lining the drive to the main house for 4 nights. These rooms offer a lot of privacy and are quiet with your own front door entrance and windows and balcony with table and chairs overlooking the very pretty and well tended gardens. The beds and bedding were really comfortable, you could control the radiators to your preferred temperature and the bathroom, whilst small, was functional with plenty of hot water and good quality towels. It was really helpful to have allocated parking right outside and all the chalets have this. It's a very short walk to the restaurant/reception. The small bar and restaurant is traditional in style and nicely laid out with many tables offering views of the beautiful gardens. There are plenty of cooked breakfast options and the produce and cooking is exceptional. We ate in the restaurant on two evenings on a DB&B rate. Lovely meals - the lamb cutlets and sea bass fillets in particular were knockout. As others have commented the staff and service is exceptional. From arrival to departure you are made to feel like a very valued guest and nothing is too much trouble from the incredibly efficient and friendly team. There are many other much higher end hotels who could learn customer service from the Burn How. Only a 5 minute walk down the hill to the lake and nearby shops and restaurants, just added to the benefits of staying here. We would definitely book this hotel again if visiting the area, and would highly recommend.
Embleton Spa Hotel & Apartments
4.3/551 Reviews
Just returned from a one night stay. We stayed in the Buttermere room which was perfect for 2 adults and 2 children age 10 and 8. The children loved the pool area and it was great there were floats and toys available to play with. All staff were friendly, helpful and professional. We took advantage of the welcome coffee and cake and soft drinks for the children. The breakfast was delicious with lots of choice available. Thank you for your hospitality and we will return.

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Hotel Information for Traveller

Number of Hotels177
Number of Reviews4,307
Average Price (Weekdays)NZD 394
Average Price (Weekends)NZD 437