Hotels With spa in La Altagracia, Dominican Republic

"This is a large hotel complex where accommodation is spread out over a very wide area in separate residential buildings/villas. There's a tram/golf cart service within the complex, which in theory is great, but in practice, the system is annoying: the carts wait at the end of the line until they're full, meaning you often can't get on if you're picked up along the way. Sometimes several carts would be queuing up. The rooms were mostly clean. I stayed in two different rooms myself. However, the shower water pressure was weak, and on a few mornings, only lukewarm water was available. One morning, pressure washing started in the pool area around 6:00-6:30 AM, which isn't exactly pleasant when you're trying to sleep. The food is generally 3/5 quality. Not gourmet, but not a disaster either. The pizzas at the buffet were better than at the actual pizzeria, which says something. The pizzeria's 'thin & crispy' was more like soggy dough than thin and crispy pizza. In the same place, the lasagna was quite alright, and it sometimes appeared in the buffet as well. I'd skip the sushi restaurant entirely: watery rice mush with a piece of fish thrown in. At the Mexican place, I got the wrong order, and at the Indian restaurant, the food wasn't spicy or hot even when specifically requested. There are many restaurants and plenty of choice, but in many places, customer service and quality are severely lacking. Generally, the male employees gave a lazy impression, as if they were just doing the bare minimum. Female employees, on the other hand, smiled, chatted, and clearly made more effort. There were exceptions, of course, but few and far between. Hygiene also raised a few questions. Birds flew around the food if you left your plate unattended for a moment. Once, I saw a bird fly into the steak restaurant area, where dishes were being prepared. Towels are changed often, but in the evening, they might not be available. Also, you didn't always get your towel card back when exchanging towels, at least not at the quieter pool's towel station. The drinks selection is quite simple: beer, red and white wine were practically all of the same quality. The cocktails felt like they were all made from the same bottle, just with a slight change of color. You can get better for money, of course. On the positive side, there's a different show every evening and activities for children. Waiters also circulate around the area. However, I missed having water stations where I could refill my glass myself without queuing behind food trucks or cocktail counters. If you get the hotel cheaply and your main purpose is to be at a large resort, eat at the buffet, and indulge in alcohol, then it's fine. The facilities are good, but in terms of service, restaurant quality, and practical arrangements, the overall experience remained quite mediocre."

"I had a wonderful experience at Caribe Deluxe Princess. Traveling solo felt easy thanks to the warm and welcoming staff and animation team. A special thank you to Eunice for her kindness and positive energy and Xavier from the animation team for keeping things fun. Also Belkys, who cleaned my room and was incredibly sweet. The resort is beautiful and well maintained, with a great evening atmosphere in the lobby. The buffet was good, and while some items were repetitive, the options were plenty. I also tried the Dominican à la carte restaurant, which I really enjoyed. The beach and the sunrise were absolutely spectacular. Overall, a great stay from start to finish and I would definitely return. Thank you ❤️"

"Upon arrival i found out that Trip.com botch my reservation. i booked a garden suite that offered a king bed or two doubles. My search was 1 room 2 adults i was giving Punta Cana. princess suites. the resort refuse to check me and my sister in because a phone rep told me that my booking was good for two. had to use my spending money to pay extra cause Trip.com did not put my sister on the booking. food was nasty, cold and picked over. fresh food was not put out often enough. Flies were all over the food. wait staff at the steak house was rude and nasty. Refuse to correct my order after they messed it up. Spent an entire night hungry. beautiful spot but will never go to this resort again nor will i book with trip.com"

"The environment is beautiful, and the staff are very welcoming. There's also a wide variety of food available. It's a great place to stay for several days, and they have many shows. I'll definitely visit this hotel again if I have the chance. It's perfect for a family trip with kids."

"Honestly, I had underestimated this accommodation because of the rate, but yes, I was wrong. The cleanliness is incredible, absolutely spotless, and the customer service is just as good. From the moment I arrived, the attention from Yajaira, the staff at the adults-only bar, and the snack bar made my solo trip delightful. And what can I say, I got to enjoy a spectacular beach... If you're used to trips with a gourmet dining experience, this isn't your place, but otherwise, it was very good. 💫"

"Absolutely Incredible All-Inclusive Experience! ⭐⭐⭐⭐⭐ This was hands down one of the best vacations I’ve ever had! From the moment I arrived, everything exceeded my expectations. The hotel offers unlimited drinks across several bars and unlimited food from a variety of restaurants – there’s something for every taste. Whether you're craving international cuisine or local flavors, the options are endless and delicious. The in-house entertainment was top-notch, with plenty of activities and shows every day and night. The private beach was a dream – complete with day beds, crystal-clear water, and plenty of space to relax. The pools were stunning too – perfect for both families and adults looking to unwind. One thing that really impressed me was the 24-hour on-site doctor’s clinic – such a thoughtful and reassuring service to have, especially when traveling. A small heads-up: the hotel is a bit far from the airport and the city center. We had a rental car, so it wasn't an issue for us, but I didn’t see a shuttle service offered, which could be inconvenient for some guests. Planning ahead for transportation would be a good idea. That said, everything else about this place was absolutely amazing. The service is top-notch, the staff are incredibly friendly, and the overall experience is just unbeatable. A must-visit destination – incredible value for what you get! 🌴🍹✨"

"This is one of the best if not the best right now in Punta Cana. The food quality is the best ive had so far on my holidays. Super clean. Rooms are big. got everything. Just book if you have the money....i promise you wont regret it"

"The hotel is beautifull. Rooms are nice and clean and smell very good. Breakfast was delicious. Location is perfect. Shopping, Cinema, Coco bongo, Dinner in the Sky and lots of Restaurants at walking distance. I will definitely stay here again."

"It has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages..."

"The hotel is quite nice; the only issue is that the photos they show are from Royalton Hideway, not Royalton Splash, which makes things a bit confusing. At first it bothered me, but we were able to use both hotels, except for some areas like the buffet at the larger one and a few other things. Other than that, the beach was beautiful and the pools were nice too. There are a couple of things that could be improved, like having more areas where people can hang out longer, or places to play games such as volleyball or something like that—but that’s just my personal opinion. Overall, the hotel is good. It’s not “wow” like I initially expected, but I can’t complain."