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Travelers Reviews of La Altagracia Hotels

Occidental Punta Cana - All Inclusive

Occidental Punta Cana - All Inclusive

4/5107 Reviews
Bavaro
It has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages...
Serenade Punta Cana Beach & Spa Resort

Serenade Punta Cana Beach & Spa Resort

3.9/5104 Reviews
Cabeza de Toro
This was our first time in Dominicana and we chose this hotel because our tour operator said it was new and we actually liked the pics (they are real by the way, not like in the majority of the hotels where they post only the best to attract guests). First thing that impressed us was that all staff was wearing masks at all times everywhere: inside and outside! No matter if they were showing sport exercises, cleaning or dancing in the lobby in the evening, they were always in masks! Then sanitizers everywhere . Temperature control at the entrance to the hotel and to all restaurants. The staff also makes sure you are wearing a mask and gloves when picking food. Everyone was polite helping and smiling all the time. I will name only some people here just because I didn't take photos of all names, so sorry if I didn't name you. All receptionists were ready to help and solve any problem you have. Bieavenido (thanks for late night talk, now I know when is the Independence day in Dominicana!😊). All our requests were satisfied within 5-15minutes (not Dominican minutes👆🤣). Guys at the restaurant all who were welcoming, thank you for giving us masks and gloves when we were too overwhelmed with holiday activities and forgot to get them🙈. Thank you for always wishing us good morning, nice day and smiling! Guys who take orders inside the restaurants and my Spanish teachers😅 Ramon, Antonio, Wilsoooooon Rincon, muchos gracias! They always ask you how you are, remember your orders and bring them before you think about it. Mariia Soriano and Andy from lobby bar- the smiliest girl and boy ever! Thank you for your Russian and Ukrainian, keep learning, next time I come I will check up on your progress! 🤣 Animation team- you are beyond human abilities!!! Fly yoga, yoga on surf boards, volleyball, water polo(I think it was water polo😅), water bikes in the swimming pool, sexy dancing, jumping on little trampolines..Ruben & Jason, my sister Debora(best breeds from you!❤)and my evening salsa teacher Coca -Cola(don't lose uno in bachata anymore😉). Love you guys! 🥰 I will always remember all of you, how you invited to take part in the activities, how you were showing everything step by step, your patience, your unique personalities. The best chef on this planet Wander Montilla with amazingly beautifully looking and heavenly tasting dishes. 😋 Thank you for your unforgettable dinner at the stake house restaurant! Also, the cooking show in Asian restaurant is worth seeing! The food is amazing and the products are high quality. We are more than happy with our rest!
Tracadero Beach Club & Holidays Rentals

Tracadero Beach Club & Holidays Rentals

4.3/572 Reviews
We had such a positive experience at this hotel that we decided to book it again for our last night in the Dominican Republic. The resort is peaceful, featuring saltwater pools, private sea access via a ladder, and crystal-clear waters. A special thanks to Elisabeth, who made us feel right at home and handled our requests with great flexibility and positivity. Breakfast is not a buffet but à la carte, with excellent quality. Amazing sunsets! The location is strategic for visiting Dominicus and Bayahibe. We would definitely return if given the opportunity.
Sol Caribe Deluxe Studios Playa Los Corales

Sol Caribe Deluxe Studios Playa Los Corales

3.8/520 Reviews
Bavaro
Caribe Deluxe Princess - All Inclusive

Caribe Deluxe Princess - All Inclusive

4.1/5119 Reviews
Bavaro
Very good food, close to everything, great quality vs price ratio
Nickelodeon Hotels & Resorts Punta Cana by Karisma

Nickelodeon Hotels & Resorts Punta Cana by Karisma

3.6/5105 Reviews
Uvero Alto
Service was horrible should’ve known before we arrived it would be a disaster tried calling resort to schedule pick up and drop off in advance to and from the airport no one answers and when you finally get someone on the phone they transfer you to so many other lines then hang up. I had specific directions in my booking for birthday cake and decorations our room had nothing. We couldn’t book the restaurant because it was full and it was no other option for us other than to go to the buffets each day. Teresa said she would accommodate us for the inconvenience well guess what she didn’t. This place is a joke. Concierge was the same we call for different problems they don’t answer when I walk over they still take hours to send service to our room for water issues and mini bar refilled. Front desk have attitude. Needs more staff and work on customer service skills.
Hotel Whala!bávaro - All Inclusive

Hotel Whala!bávaro - All Inclusive

3.4/5105 Reviews
Bavaro
The hotel does not look like the pictures. When I got yo my room, on the first night my room smelled of urine, as if person who was belied me peed and the hotel doesn’t clean it. It was unbearable, I had to ask reception to come and sort it out because I wasnt going to be able to sleep with that smell. The housekeeper came and she swiped the floor and it was much better. The toilet handle was broken despite the water flushing. The room smelled out humidity. Not very sure of they changed the sheets needles I got there or even after. The food was all artificial food, nothing organic. All drinks were from those sachets. Even the sprite tasted different :/ On NYE the food was much better, there were good choices, but still artificial. Overall, it wasn’t that bad, a lot of people seemed to be okay with it. I am very picky so I notice everything.
Ducassi Rooftop Pool Suites Beach Club and Spa

Ducassi Rooftop Pool Suites Beach Club and Spa

3.8/5102 Reviews
Bavaro
We had an okay trip to DR. The “hotel” is more like apartments, and people do seem to live here actually also. The rooftop pool is so awesome, and literally the best part of the place. The room is clean, but we killed probably 4-5 cockroaches in the room. Stove was all rusty. When arriving, the door didn’t lock & we were 2 women in their early 20s who are both ＞ 130lbs. When requesting a new room, they “fixed” the door and refused to give us a new room. Scary location - we didn’t feel safe walking around at night here as women. Also, were scammed by a very nearby restaurant called “Bohio Punta Cana”. Free breakfast was awesome. No conditioner, only shampoo and “gel”? No hand soap. The shower seems to be salt water. I would honestly recommend staying on a resort if you come to DR, otherwise you might never want to come back.
Tropical Deluxe Princess - All Inclusive

Tropical Deluxe Princess - All Inclusive

3.9/5118 Reviews
Bavaro
Super good hotel, leaves a little to be desired in bar service and room service, as one pushes the other when we need something, lack of natural juices as those have coloring and a lot of sugar,
AC Hotel Punta Cana

AC Hotel Punta Cana

4.3/5110 Reviews
Bavaro
The hotel was fabulous in that it was clean, spacious, modern, and had a calm business vibe. It is set outside of the main Madrid attractions, which is nice for business travelers. If you are traveling to see the sites, you will need to take an Uber/ taxi, which is about 15-20 minutes per traffic and time of day. It's not bad, but not ideal if you want to walk out from your hotel and be in the action. Apart from location, the front desk staff are super friendly and helpful, the hotel has a modern vibe, and has some cool restaurants located around its vicinity. Im a huge fan of AC hotels now because of this beauty we stayed at in Madrid! Although its kinda far from the attractions, I'd still return and stay at this location again and refer it to future travelers!

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Property Information for Tourists

Total Properties378
Number of Reviews10,735
Average Price (Weekdays)NZD 781
Average Price (Weekends)NZD 859