Hotels With Spa in Shanghai, China

This is a great place to stay whether you have a long layover in Pudong airport or if you are visiting Disneyland. They have a free shuttle bus from / to the airport which is very convenient even if you arrive late at night. The room is very beautiful, the place is quiet and perfect for a good sleep. The staff was very friendly and helpful.

We were upgraded to a river view room for free, and my little one was thrilled to see the Oriental Pearl Tower right from our window! It's a 10-minute walk to the sightseeing boat pier, and there's a shopping mall downstairs with all sorts of dining and shopping options. A special shout-out for the complimentary extra bed for kids – that was a fantastic touch! The experience was superb. There's also a lovely, quiet riverside promenade perfect for a stroll with beautiful scenery.

I've been to Shanghai for business many times, but staying at the Grand Hyatt Jin Mao this time really elevated my experience! The location is central with excellent business facilities nearby, making it super convenient for work. The room was clean and fresh, the bedding and towels felt brand new, and the view from the floor-to-ceiling window was absolutely stunning – it was so relaxing to unwind and enjoy the scenery after a busy day. The hotel service was professional and efficient; check-out was quick, and they even helped me call a taxi, which was a thoughtful touch.

This hotel offers excellent value for money, and my stay was fantastic. The facilities are quite comprehensive; the lobby even has a nine-compartment convenience stand and provides free cookies and candies, which is a really thoughtful touch. The staff are all very enthusiastic and proactively offer hot towels, providing truly attentive service. They also kindly asked if I was going to Disneyland and mentioned a shuttle service. Unfortunately, I didn't go to Disneyland this time, but they said the shuttle is very good and takes about 20 minutes, which is super convenient. The lobby has a children's play area, which is another great perk. The room also includes a free laundry and drying service, which is incredibly considerate; they wash, dry, and return your clothes to your room. Overall, my stay was very pleasant, and I was satisfied with everything. The hotel's location is also very convenient for getting around, being close to Wanda Plaza, and the shuttle service is also a nice bonus.

The room decor was cozy, and the facilities were complete and clean. The staff were warm and thoughtful, and the front desk attendant provided meticulous service, which was great! 👍🏻 There's also a robot 🤖 in the lobby that can deliver takeout, which is super convenient! 👍🏻

This stay far exceeded my expectations; it absolutely deserves a full five-star rating! Both the service and cleanliness were top-notch, making for a truly comfortable and reassuring experience. The cleanliness was visibly impeccable: the bed in the room was neatly made with no strange odors, and the sheets and duvet covers were soft, skin-friendly, and stain-free. Desks and windowsills were spotless, and the bathroom's wet/dry separation was excellent, with a shiny, water-free counter and neatly arranged toiletries. There wasn't a speck of dust in any corner, showing how meticulously the daily cleaning is done. As for the service, it was incredibly thoughtful and attentive. From the moment I checked in, the front desk staff were warm and polite, and the check-in process was quick. They even proactively informed me about the hotel's facilities and local travel tips. During my stay, any requests I had were promptly addressed by customer service; items were delivered to my room quickly and considerately. The cleaning staff were meticulous daily, even asking if I needed items replaced – professionalism was evident in every detail. The hotel's public areas were also neat and orderly. Elevators were regularly disinfected, the lobby was clean and bright, and the lounge area was comfortable and tidy. Overall, the experience was excellent. Whether it was facility maintenance, service attitude, or hygiene standards, everything was flawless. The value for money is outstanding, making it suitable for both business trips and leisure travel. I've already recommended it to friends, and I will definitely choose this hotel first on my next visit. It's truly worth checking out!

The hotel service is general thoughtful. We asked for medicated oil as my mum was not feeling well, but there wasn't one available. Instead of just saying no, the customer service offered to send us oil essence that would help to improve headaches and stress. And this really helped my mum to feel and sleep better. F&B service staff at Elements and Chinese restaurant were attentive and competent. Generally, we did enjoy our stay in this hotel. Pillows are comfortable and housekeeping always did a thorough job everyday. Views from our rooms are nice and we could see the light up at 6pm everyday. Check-in service could be improved. We had never been kept waiting to check-in before as every hotel we went to made sure the guests don't wait for too long. After waiting in the line for 30mins, I observed that the front desk needs to input alot of information for each guest. Maybe more efficient system and better process flow would help the staff and have less customers complaining. Everyone around was were dismayed by the waiting time. Note that whenever travellers arrive to check in, most are tired and burdened with baggage and want to settle down as soon as possible. Last thing we want is to queue for a long time to check in. Having mentioned that, I would like to give credit to the front desk staff. Despite the pressure from the sounds of grumpy guests waiting in the line, they still handled each guest professionally and attending to all the enquiries patiently. This is not easy. Also, your porter service could be improved also. There are more people standing at the concierge counter indoors, and usually only 1 outside. Which is something I don't understand. During our 4-day stay here, no one helped us at all. Even when we checked out, it was our driver who helped us with our bags. The bell boy chose to help another car who was checking in. Usually we tip bell boy but we had no chance to tip at all here. The corridor to the rooms are mostly carpeted so it is really difficult to drag our luggage. The lifts are spread out along two long rows and I have seen a lady dragging her luggage from one lift to the next lift, and then to the next one cursing because she could not reach each lift in time before the door closed. We felt tired too through our stay here, turning 360 degrees to look out for lift doors opening. We do recommend the hotel for a guaranteed comfortable stay here as it is near to many major shopping malls and attractions and restaurants.

A perfect New Year's Eve stay! Many thanks to the hotel team for their dedicated service! Our New Year's Eve stay far exceeded expectations. From check-in to departure, every detail made us feel the hotel's warmth and professionalism. Special thanks to several outstanding staff members whose meticulous service made our New Year's Eve and the first day of the New Year extra perfect and memorable! Thanks to Manager Ken for his thoughtful arrangements. He proactively upgraded us from a boutique king room to a deluxe garden king room. The spacious and comfortable room with its tranquil garden view added so much romance and surprise to our New Year's Eve. The front desk staff, Huang Yu, left a lasting impression. He was enthusiastic, efficient, and professional, always ready to assist. What was even more thoughtful was that when he learned we needed to go out on New Year's Day and might not return before noon, he proactively helped us apply for a late check-out until 2 PM. This flexibility and consideration met our actual needs, allowing us to calmly enjoy the first afternoon of the New Year. Bellhop Brian's service truly exceeded expectations. From the moment we arrived, he proactively helped with our luggage and escorted us to our room, enthusiastically introducing the hotel's design and local sights, and then thoroughly explaining how to use the in-room appliances. Every step was meticulous and thoughtful. Since it was an impromptu room upgrade, we hadn't requested fruit or dessert soup, but he proactively arranged for an exquisite fruit platter and thoughtfully brought alcoholic wipes. This kind of proactive care made us feel incredibly warm. The hotel's New Year's Eve atmosphere was cozy but not noisy, and the room insulation was excellent, allowing us to welcome the New Year in tranquility. From Manager Ken's surprise upgrade, Huang Yu's efficient coordination and late check-out arrangement, to Brian's meticulous in-room service, every staff member enhanced our stay with their professionalism and enthusiasm. We highly recommend this hotel and will definitely choose it again next time! Thank you for making our 2025-2026 New Year's trip so perfect!

Great location!! You can walk to the bund within 7 minutes. The room size was ok with very comfortable bed. Everything was clean. Also have the heater in the room. We do enjoy the hotel breakfast, especially yoghurt; recommend! :) The hotel staff provided excellent service and were very helpful in every way. Special thanks to Mr. Max Ren, who speaks very good English and assisted us with great care. He gave us helpful recommendations and even helped arrange a car to the airport. We were very impressed with our stay. If we return to Shanghai, we will definitely stay here again ❤️

The Shanghai New Jinjiang Hotel is a five-star hotel situated in the heart of Shanghai's Huaihai Road. Although it's an older hotel, dating back to the reform and opening-up period, it has been renovated and refurbished, ensuring its facilities and environment remain top-notch. The service standards haven't dropped either; the staff, from the front desk to housekeeping, restaurant, and doormen, are all very warm and attentive to guests. The hotel has two standout features worth praising: first, the guest room windows can be opened slightly for ventilation, which is much more comfortable than the sealed windows found in most high-end hotels. Second, it boasts the uniquely designed and decorated Blue Sky Revolving Restaurant, where dining is a very pleasant experience. I highly recommend it with five stars.