Hotels With spa in Ningxia, China

"A hotel I really like. Although the location is a bit remote, it doesn't matter because I drove here. It's not far from Huaiyuan Night Market. Let's talk about the hotel room. It opened in January this year and was just launched on Ctrip in April. It's very new, but it doesn't have any smell. The room design is very beautiful and the space is very large. The only regret is that there is no view outside the window, but there is a large outdoor terrace. The toiletries smell of lavender, I like it very much. The most important thing is that since I booked two nights on 4.29 and 5.2 respectively, but the price difference was very large, the front desk manager helped to upgrade the room for free, I was so happy🥳"

"This was the first time I'd encountered such a disappointing hotel experience on my Northwest Loop trip with friends! After driving from Zhongwei to the scenic area, we checked in late. The hotel customer service called beforehand to inform us that there would be renovations during the day and it might be noisy. Considering our early departure time the next day and the hotel's good reviews, we decided to stay without canceling. There were nine of us traveling together, with a lot of luggage. When we arrived at the hotel that evening, there was no reception or guidance at the door. We had to wander around with our suitcases for ages before finally finding the front desk. The lobby was dark and unfinished, which was already unpleasant. Only one staff member slowly processed our check-in. Because we needed to leave very early the next day and the hotel had limited rooms (we were probably a large group), we asked the staff member if they could arrange a simple meal for us before 8 am. They simply said they had regulations and couldn't provide it, without understanding our specific needs or situation. If it weren't so late, we would have canceled and rebooked immediately. Later, we got the manager's phone number, explained the situation, and the manager immediately said they could prepare a simple meal in advance. This wasn't about tourists being picky or the hotel not helping tourists; it was about the front desk not taking our feedback seriously at all. I strongly disagree with this. Check-in for 9 people took 20 minutes. The security guard went to great lengths to guide us to our rooms and carry our luggage. When we asked the front desk to leave our ID cards and issue room keys in advance, they ignored us, simply saying they were short-staffed! Whether your hotel has enough staff is your own problem, not a reason to delay your check-in. Their cold attitude and the dark lobby were truly frustrating. At the hotel I stayed at along the Hanzhong-Tianshui-Shuiwei Road, from entering the lobby to checking out, all the staff were warmly welcoming and proactively helpful. Visiting a carefully selected garden hotel in the provincial capital was a real eye-opener. What time is breakfast? Where do we eat? How do we connect to the Wi-Fi? How do we get to our rooms? The staff didn't offer a single helpful suggestion. Only the security guard repeatedly carried our luggage. When we called the front desk from our room, the phone was always busy. The feedback was that the service I received was not up to par with the hotel's standards. However, the security guard that night, the manager who called me that evening, and the restaurant staff and front desk manager were all proactive in providing service the next morning. Therefore, I hope that this elegant garden hotel can pay attention to the details of service. During my trip to Ningxia, I saw many beautiful sights and delicious foods, and also encountered many hotels with excellent service. I hope to find another hotel like this next time I come to Yinchuan."

"Hygiene: Very clean, exceptionally good. Facilities: Brand new, incredibly well-equipped. Environment: The environment is excellent, clean, cozy, and comfortable. Service: Extremely practical, and the service is outstanding. Exquisite Afternoon Tea: The afternoon tea was delicious and freshly made. This stay was such a pleasant surprise! The environment was clean and comfortable, and the attention to detail was impressive. The surrounding amenities are convenient, and the service was warm and welcoming, making for a truly enjoyable stay. They proactively explained all the facilities during check-in. The room environment exceeded expectations; it was impeccably clean and tidy. The location is super convenient, right next to Huirong Shopping Mall, and Yuhuangge Scenic Area is just behind the hotel. It's close to attractions and shopping districts, with easy access to dining and shopping. There's a free laundry room, which is a lifesaver for last-minute laundry, and you can even dry your clothes. They also provide local travel tips – definitely worth a visit!"

"This stay was absolutely perfect! The environment was clean and tidy, and the common areas were fresh and spacious. We booked a family suite, and the room was huge with excellent natural light and ventilation. The cleanliness was exceptional, even the hard-to-reach corners were spotless. The mattress was just right – not too soft, not too firm – so we slept incredibly well. The staff were gentle and thoughtful, responding quickly to any requests. It's super convenient for dining, drinking, and getting around. Overall, the value for money is outstanding. Highly recommended, this is definitely my top choice for accommodation in the area!"

"Stayed for five nights, the experience is still very good! The hotel's hardware facilities, dining environment, front desk service, cleaning level are all in place, the distance from the scenic spots and the distance from the highway intersection are very close, parking is also extremely convenient, the buffet presented every day is very rich! In summary, recommend friends to come and take a note and experience it yourself!"

"Take the children to participate in the model competition, the twin room is very spacious, clean and tidy, the service is also very good, there are fruit snacks, breakfast is also delicious, there are freshly fried steak and lamb chops."

"This was my third visit to Tianmu Hot Spring in Manpu Town. We arrived at Manpu Town around 9:00 AM, booked a room after inquiring, and the staff were incredibly friendly, checking us in immediately. After dropping off our luggage, we headed straight to the hot springs. We played until noon, then had a buffet lunch upstairs. The prices were reasonable: 69 RMB for adults, 49 RMB for children (half price), and free for children under 1.2 meters. After lunch, we spent some time in the children's playroom, children's cinema, and sauna on the third floor. I fell asleep while watching a movie in the children's cinema, and the staff member Gao Binbin was especially kind, bringing us several towels to cover ourselves, worried we might get cold. After waking up, we went back to the hot springs for a while longer. We didn't return to our room until evening. The children were very happy. They didn't even get to see the outside shows. We'll definitely come back next time."

"From the moment you step into the ”hotel”, you are surrounded by meticulous service. The front desk staff checked in quickly with a professional and friendly attitude, and also introduced the hotel's special services and surrounding attractions intimately. Welcome fruit is prepared in the room, and the details are full of care. In terms of catering, the restaurant waiter's detailed introduction and personalized recommendation of the dishes makes the dining experience more pleasant. When leaving the store, the staff not only assisted in carrying luggage, but also presented local special gifts. This warmth makes people feel more cordial. Overall, the hotel's service team has transformed every interaction into an unforgettable experience with a professional, meticulous and sincere attitude, and truly ”home away from home”."

"Firstly, as a local customer who enjoys hot springs, I must say that Taoli Jiangnan's hygiene and water quality are excellent. I booked a large, spacious, and clean room for the Chinese New Year. The attention to detail was impressive, and the service was excellent and welcoming. The private hot spring bath in the room offered great privacy, allowing you to watch TV on a large screen while soaking. However, there was a problem with the bath's drainage, preventing it from filling with water. We had to call a repairman, who promptly arranged for us to use a separate private hot spring room downstairs. Although it involved some back and forth, it wasn't a major inconvenience. This was very commendable! The only downside was the weak water pressure from the showerhead, making it difficult to wash long hair. The most problematic aspect was the food. Previously, when I went to the hot spring buffet on weekends, the selection was always limited, with many items missing. During the Chinese New Year, it was even worse; the hotel was overwhelmed with customers. Their handling of peak season emergencies was very poor. Because the hot spring hotel is located in a relatively remote area, finding other food options is inconvenient. The hotel's inadequate food service is a major drawback. Then there's the breakfast, which is even more outrageous. Between 8:00 and 9:30, by 8:50, everything was gone. Only one egg remained, and the soy milk and milk were completely empty. Putting aside the taste, at least offer something for customers to eat, something to fill them up. Everything was gone. For a room rate of over 1000 yuan, this breakfast is truly indescribable. If it's a tourist visiting temporarily, they might not come back. Therefore, the hotel needs to improve its catering. Buffets are not cheap, and the ingredients need to be of high quality, especially during holidays like Chinese New Year. Knowing that guest numbers increase during this time, it's not worth it to let the catering fail to keep up with demand and negatively impact the overall experience."

"The room layout is reasonable, relatively spacious, the mattress is very comfortable to sleep, the night is quiet, and the location is very close to the attractions. When the first day arrived, the room light was very dark, but the hotel was very positive to solve it, so that the engineering department came to install a light on the roof when we went out. Breakfast is Chinese, the variety is rich, the downside is that the coffee is instant, personally think that the hotel breakfast is very important whether there is freshly ground coffee."