Hotels With Spa in Macau, China

It's very clean and big. Also very convenient to see major attractions. My kids really enjoyed well in the swimming pool and water park. Food court and many restaurants were easily accessible. Overall very good stay.

The hotel is a swift 7-8 minute taxi ride from Hengqin Port, costing 60 MOP (I later remembered there's a direct hotel shuttle, but I'd forgotten at the time!). It's conveniently located in the same building as The Londoner. From the moment we pulled up with our luggage, the doorman was incredibly attentive and enthusiastic, promptly assisting us and maintaining that exceptional level of warmth all the way through check-in. I truly felt their service was outstanding. While the rooms might be a bit dated, they are impeccably maintained and offer fantastic value for money, especially when compared to The Londoner. The casino and an extensive shopping complex are just downstairs. It's definitely a highly recommended stay. It was my son's 12th birthday on our check-in day, and he had flown independently from Singapore. I had informed the hotel in advance, and they thoughtfully surprised him with a cake and warm birthday wishes, which we deeply appreciated. My only minor complaint is that the business center charges 80 MOP per hour for computer use, and the operating system was in English. Thankfully, I was still able to navigate it.

The front desk has staff who speak Mandarin, Cantonese, and English, and they were very friendly during check-in. I really appreciate the front desk staff. It was also very convenient to store our luggage on the last day. The hotel is right next to Sands, and you can take a direct bus to Gongbei Port. The room facilities are complete; I especially liked the bathtub, and the hygiene was excellent. For Macau, where space is at a premium, the room size was surprisingly large, and the bed was huge. I was very satisfied with this stay.

For this trip to Macau, I once again chose the Grand Hyatt Macau. Everything had been fine until an unpleasant incident occurred after we checked out. After checking out on Friday, we received a call from the hotel on Saturday afternoon, claiming we had consumed a can of Red Bull from the room's mini-bar. We were completely baffled, as we never touched anything in the mini-bar. The customer service representative said they would double-check. They called back a second time, suggesting we might have consumed a Red Bull and then replaced it with one we bought outside, implying it was a different version from their original stock. This made us even more perplexed. Throughout our five-day stay, the only thing we put in the mini-bar was a 'Cha Pai' drink we bought outside to chill. The Cha Pai drink was in a plastic bottle, and we placed it in the upper compartment of the mini-bar to chill, never even touching the drink compartment below. I'd really like to ask your housekeeping department: aren't these claims completely baseless? Their final solution was to waive the Red Bull charge, but the problem is we never touched it in the first place, so how can something be 'waived' if it was never incurred? It's absolutely infuriating; I'm being put in a position where my clear explanation seems to carry no weight.

Pros: The location is excellent, right in the heart of the Macau Peninsula. It's a short walk to the old Wynn and both the old and new Grand Lisboa. The area downstairs is lively with tons of small shops to browse, and many pharmacies. It's also very close to the Fortuna Hotel. The in-room toiletries are L'Occitane. The 'wet market' on the hotel's third floor is also interesting; although it's old, it still retains the charm and vibrancy of a grand hotel. The lobby is impressive, and they offer various complimentary drinks. I personally found the milk tea quite good, and they have several hot drink options, which are more considerate for women than the iced milk tea at MGM. And despite what some say about the Landmark Hotel being 'doomed,' I found it to be a fun spot with a less intimidating atmosphere than some of the larger casinos. Cons: 1. The soundproofing in the room is indeed poor. Even as a deep sleeper, I was woken up by doors closing upstairs and could clearly hear mobile phone conversations from outside. 2. There was no charging adapter, which made charging inconvenient. The adapter in the bathroom outlet also didn't work for my hair styling tools. 3. The surrounding area felt a bit chaotic at night, and I didn't feel entirely safe going out, though that might just be a perception. 4. It felt very dated; metal fixtures and hangers in the room were significantly discolored. 5. You have to take an elevator from the first floor to the sixth floor to transfer to another elevator to get to the room, which is a bit circuitous, but thankfully the hallway isn't too long.

Four Seasons truly lives up to its reputation as a classic luxury hotel. The facilities and environment are impeccable. The outdoor pool downstairs is fantastic, and the service is exceptionally thoughtful. Especially when traveling with children, the hotel's extra bed was incredibly accommodating, which really earned our full appreciation. The location is also superb, making it extremely convenient for shopping and getting around.

friendly and helpful staff. All of them speak English! Good location to explore Macau on foot. 20 min. by taxi to Gongbei border post. breakfast average room renovated but carpet had a stain.

Facilities: The facilities are pretty complete, and the room size is quite large, which met my expectations. Hygiene: The hygiene was good. Although it's been open for over ten years, it's still well-maintained. Environment: The environment isn't great. Rooms with even numbers face the nightclubs of City of Dreams, and the low-frequency noise at night can easily keep you from sleeping. Service: The St. Regis is no longer what it was five years ago; the service has completely fallen behind and is a far cry from what they advertise. However, after I complained about the noise issue the next morning, Abe, the customer service supervisor, handled my feedback well with a good attitude.

I visited during the off-peak season, and the price was incredibly good value – a real steal, especially as it won't be available at this rate again until after the Chinese New Year. It also happened to coincide with the International Fireworks Festival, and the large floor-to-ceiling windows served as a perfect viewing platform. All the photos, aside from the first two, were taken with my phone from inside the room; one of them beautifully captures the night view of the Hong Kong-Zhuhai-Macau Bridge. I was so reluctant to leave, constantly looking back. The whole experience was simply fantastic. I'm already making plans to stay again!

This hotel is hands down one of the best I've ever stayed at. Even the Sanya EDITION and Marina Bay Sands Singapore don't quite compare to The Londoner's sheer opulence and extravagance. From the breathtaking views outside the lobby to the absolutely fantastic afternoon tea and bar, everything was superb. The pool was also excellent, and the seamlessly integrated shopping mall attracts many visitors for photos and social media check-ins. The breakfast spread was incredibly lavish. A special thanks to the staff: when I left Macau for Shenzhen, I realized I had accidentally left a piece of luggage at the front desk. After contacting the hotel, staff member 33630 promptly delivered it to the border checkpoint. I'm truly grateful for such exceptional service!