Hotels With Spa in Guangdong, China

I chose Wyndham again this year because of my pleasant stay during New Year's Day last year. However, the service this time, at the same time of year, was vastly different. First, the front desk handling check-in clearly ignored my special requests. As a result, when I got to the room, I found that the room I booked was the exact opposite of what I requested. Furthermore, the so-called 'lake view' room only offered a view of large trees (Picture 1). If the hotel didn't have the requested room, shouldn't the front desk have informed the guest? Secondly, I don't think Wyndham accurately estimated the number of guests for breakfast. The entire breakfast restaurant was incredibly noisy, no different from a wet market. I can understand this, as it's a holiday and there are many people. But while people were eating, those coming in would just stand next to others' tables, which I imagine was frustrating for both those trying to eat and those looking for a table. The restaurant staff's instructions for seating guests were also unclear (Picture 3). This is because there were actually dining areas on the other side of the restaurant, but they were in a sunken area and hard for guests to notice. As for the auntie at the rice noodle roll station, I wonder if she wasn't getting paid or wasn't trained, because she wore an unpleasant expression for all to see. If you can't give an extra portion according to policy, you can explain it nicely, because guests might not have seen the notice. But being confrontational with guests only causes anger, especially when the dining atmosphere is already so frustrating! In other hotels, staff are attentive to special families and even offer assistance, but despite Wyndham's high room rates, the service falls short. The breakfast selection was very ordinary, very ordinary, and with so many people, the queues for the limited made-to-order stations were incredibly long. The experience was very poor, and I didn't end up eating much anyway. Thirdly, the five-star Wyndham clearly has very poor preparedness for its guest traffic during holidays. As the weather turned cold that evening, and the forecast had warned of it, which everyone knew, many families with children needed extra blankets. However, the blanket I requested half an hour ago wasn't delivered. Finally, after I called to follow up, they said there were no blankets, and it took another hour for the requested items and a bedsheet (which was better than nothing) to arrive. In short, this stay was very unpleasant. A big-brand hotel is still inferior to a guesthouse!

We checked in on Thursday and received a complimentary room upgrade. The hot springs pool on the first floor was incredibly comfortable and clean. The front desk attendant was very gentle and informative, explaining the hotel's facilities and environment. Two young men kindly helped us with our luggage and showed us to our room. The upgraded room was in Building 1, a bit far from the outdoor hot spring pools, so we opted to use the in-room hot spring. A packet of bath salts was provided, leaving our skin smooth after bathing. The first night's minibar was also complimentary, featuring two boxes of soy milk, Coke, and beer, plus a fruit platter. In the afternoon, we went out to take photos. The weather was lovely and sunny, and the flowers, plants, and trees were beautiful. The staff were diligently watering and cleaning, very hardworking. There's also a paid mini-train ride in the park. Our package included six archery shots, half an hour of mini-golf, as well as billiards and table tennis. Tennis, basketball, volleyball, and badminton courts are also available but require advance booking by phone. Our package also included a buffet dinner at the Brilliant Restaurant. Since the buffet wasn't available on Thursday, we were offered three options: a la carte at Brilliant Restaurant with an 800-yuan credit, a more standard 'order anything' menu with common home-style dishes, or a fixed set menu. I chose the a la carte option at the restaurant and ordered five dishes and a mango sago dessert. It was very filling, the food was excellent, and the service was perfect. We had black truffle conch slices, giant river prawns, casserole perilla mountain snails with free-range chicken, mango sago, and cumin pine nut baked lamb rice (which was incredibly delicious, though it took an hour to prepare. The crust was fragrant, and the lamb was excellent). The stir-fried fern shoots with dried shrimp was also very tasty, with a crisp yet tender texture similar to Chinese broccoli. Breakfast was also very rich, offering both Chinese and Western options, as well as steamed dim sum. All the staff were fantastic; they would introduce dishes and help clear plates quickly as soon as you approached the counter. There are also many children's facilities in the park, and it's a pet-friendly hotel with an outdoor pet park. The only downside is that there aren't enough signposts in the park. Even with a map, we still got lost frequently, haha.

Huge thanks to the front desk staff for patiently helping me switch rooms. I had some personal preferences for the room, and they did their best to accommodate them, even upgrading my room, which was wonderful. However, the bed was quite firm, and the duvet cover fabric felt a bit stiff and rough to the touch, not very smooth. I wonder if it's an issue from washing? As for the wet and dry sauna experience: I didn't dare go into the pool because there was no lifeguard present.

I had a wonderful stay at Hengqin Bay this time. The parking lot was spacious and well-lit, with dedicated staff managing it, making parking and retrieval super convenient. As soon as I entered the lobby, I was impressed by its openness, with high ceilings and large floor-to-ceiling windows providing excellent natural light. The modern minimalist decor looked clean and sophisticated. Check-in at the front desk was quick and professional, with friendly staff, making the whole process very smooth. The internet in the room was an even bigger surprise; the signal was full and very stable, perfect for streaming videos or gaming without any lag. During the day, the guest room was brightly lit and felt spacious, with cozy decor. The floors were so clean you could walk barefoot. The mattress had just the right firmness for me, and the pillows were fluffy yet supportive, ensuring two nights of truly restful sleep. The bathroom was the highlight of this experience. The towels and bath sheets were thick, soft, and highly absorbent. The shampoo cleaned effectively without leaving my hair dry. Thoughtfully, bath salts were provided, and a soak in the tub relieved more than half of my fatigue. The toiletries were clean, and the toothbrush bristles were just the right softness. The faucet had a smooth and gentle flow, and the bathtub was pristine. The shower experience was particularly excellent: hot water came out instantly, and the water pressure was strong and stable, making it incredibly refreshing. The bathroom also had effective wet/dry separation and felt spacious, not cramped. From check-in to check-out, every aspect felt effortless and thoughtful. It was a very satisfying stay, and I would definitely recommend it to friends.

This stay was absolutely fantastic! Great value for money, and the cleaning lady was so warm and welcoming. She not only greeted me but also asked if I needed any help, which was really thoughtful. The room was clean and tidy, and the bedding was soft and comfortable – I slept like a baby. The hotel definitely has that authentic British charm. The front desk staff were also incredibly friendly and helpful, always ready to answer any questions. There's even a coffee shop on the first floor, and they gave me a free coffee voucher, which tasted amazing! The hotel's location is super convenient too, perfect for shopping, dining, and close to the subway station. I'll definitely choose this place again next time!

I specifically came to Foshan to buy furniture and chose the Sofitel Foshan, which has a great reputation. Before checking in, I saw the hotel's introduction, and it definitely lived up to expectations once I was there. The hotel's decor, from the first-floor entrance to the rooms, is very stylish. This time, I stayed in a Luxury Postmodern room, which also had a lot of character. The overall facilities in the room were excellent, and the hygiene was very good. This morning, I saw Jingjing, the floor manager. Even though the hotel was very busy, she went above and beyond to graciously grant us a late check-out, allowing me to take a nap after finishing my furniture shopping. The service was truly exceptional!

Our stay in the Executive Suite was excellent. The room was spacious, with a separate living room and bedroom. The facilities were complete and very new, and the bathroom had a great wet/dry separation with quick hot water. The afternoon tea and evening snacks at the Executive Lounge were top-notch. It was amazing how you could see planes flying overhead just a few minutes walk from the hotel, yet hear absolutely nothing in the room – the soundproofing was superb. The room also offered expansive views, plenty of natural light throughout, and attention to detail was impeccable. Overall, it exceeded our expectations in terms of value for money. The small garden behind the hotel was a delightful surprise; it was lush, tranquil, and elegant. It was perfect for a stroll in the morning, after meals, or in the evening. P.S. On our first morning, we chose to have breakfast on the first floor. The staff member who greeted us showed us to our table and asked what we'd like to drink, but no one ever brought it to us. If the staff are too busy, it's probably better not to ask guests what they want to drink out of courtesy!

All in all we are very satisfied with the hotel. Great location, very helpful and friendly staff, spacious room with very large bed. They even decorated the bed and provided us with a cake for our wedding anniversary. Highly recommended!

The hotel boasts an excellent location, just a stone's throw from Futian Station. The ambiance is pleasant, and the breakfast is both plentiful and delicious. Room service offers high-quality meals, and the staff are friendly and responsive.

Shenzhen is never short of top-tier hotels, providing excellent options for celebrating special occasions. As a local living in Futian District, I've experienced several notable hotels, including the Raffles in Nanshan, InterContinental in Dameisha, and Hilton, Sheraton, and Shangri-La in Futian. This time, for my husband's 70th birthday, we chose to stay at The St. Regis Shenzhen in Luohu for two nights. The hotel is located within the KK100 building, offering seamless access to Metro Lines 1 and 2 and KK MALL, making transportation incredibly convenient. Our stay was absolutely fantastic and exceeded all expectations. The hotel's environment, facilities, service, and cleanliness were all impeccable. The room was excellent value, spacious, bright, exquisitely clean, and equipped with high-end amenities. The bedding was soft and comfortable, ensuring a restful sleep. The walk-in closet was a great feature. The bathroom was very large with a separate wet and dry area, and the double vanity is a true hallmark of a high-end five-star hotel. Housekeeping and turn-down service were meticulous and thoughtful. We also received welcome fruit. The hotel's service sets a benchmark; it's attentive to detail, comprehensive, and very personable. The staff at the concierge desk on the first floor and those at check-in on the 96th floor were all proactively polite, warm, and welcoming, leaving an excellent first impression. Both the male and female staff were attractive, highly professional, and spoke fluent English. A special shout-out to our room butler, JAY CHEN. He was handsome, polite, and incredibly nice. He proactively brought our luggage to the room, thoroughly explained the room facilities, and described the view from the window. He immediately brought the coffee and welcome fruit we requested. Upon learning it was my husband's birthday the next day, he promptly arranged and personally delivered a beautiful birthday cake on the actual day – a truly surprising, stunning, and touching gesture! Many thanks again to Butler JAY CHEN! The buffet breakfast and lunch on the 95th floor were both superb. For lunch, we were served hairy crab and typhoon shelter prawns at our table, which was absolutely amazing! Excellent value for money! The chefs in the restaurant were skilled and very polite, offering proactive service. The dishes were unique and tasted delicious. All the servers were courteous, swiftly clearing plates and tidying tables with keen eyes and quick hands. They were responsive to all requests and provided timely service. Whenever we encountered staff or management near or inside the elevators, they would proactively hold the door and assist with scanning cards and pressing floor numbers, which was a very heartwarming touch. We also received a small gift upon check-out. These small details show genuine warmth and make all the difference. Because we were so satisfied, we loved it. We will definitely be frequenting the buffet here and will choose this hotel first for future special occasions. I wholeheartedly recommend The St. Regis Shenzhen!