Posted on Jun 29, 2026
Guest UserThe Crown Tower Perth Front Desk charged me additional breakfast cost for 1 adult and 1 child which i already paid in Trip.com. During check-in, I mentioned to the hotel front desk that i booked breakfast for 4 pax. Subsequently I have to contact Trip.com and hotel to ask for refund. However the hotel still charged me credit card service charges due to their mistake. Their front deskâs service is really bad experience to me.
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Price per night from:NZD 339
Posted on Apr 10, 2026
Guest User
Housekeeping was poor and sloppy. Cutlery left unwashed, bed not made and on one day left the room door ajar after so anyone could have entered my room. Room curtain controls down up buttons don't work, shower handles were broken in the two rooms we had, aircon couldn't be controlled so both rooms were freezing. Will not recommend. The Holiday Inn Express down the road is half the price and everything works there.Â
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Price per night from:NZD 394
Posted on Apr 28, 2026|Deluxe Twin Room
Guest UserThe hotel's location is excellent, and the facilities are comparable to well-established five-star hotels in China. I had to switch rooms once during my stay due to an AC issue, but the front desk handled it appropriately. The breakfast offered a good variety of both Chinese and Western options.
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Price per night from:NZD 298
Posted on Aug 27, 2025
Ed_Cait
Cons:
parking a bit limited, unsecure.
Elevator is functional but a bit scary for my partner.
A microwave or similar would have been nice? Or even just cutlery?
In places, property is showing age but within reason.
Noise through floors/walls from other guests, even closing doors a floor above is very audible let alone TV/etc
Shower head needed descaling and was a bit erratic
Pros:
On beachfront, although our view was a bit obstructed.
Dining next door has always been excellent, great food.
Room was large, functional, and quite clean and pleasant.
Bed was comfortable, pillows pleasant and linen clean.
Check in and out was easy and simple.
Overall, I'd stay here again and plan to book a room again in December. Our 2 nights here were great, and watching the water from our table having dinner in the rain was fantastic. If you're expecting a 5-star resort, you'll be dissapointed. If you want a clean, large, comfortable room, in a good location and easy access to good food (recommend the fish and chip shop 5 mins away), and just a pleasant beach front stay? Book here.
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Price per night from:NZD 172
Posted on Jun 27, 2026
zhanggu97great location near the Perth CBD that has many food and coffee spots around, while not being too noisy. wish the gym had more equipment but overall a comfortable stay
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Price per night from:NZD 174
Posted on Sep 8, 2023|City Room
Guest UserI very much appreciate Andrea, the hotel managerâs help to upgrade my room so that I could enjoy my 5-day stay in Coma. Andreaâs sincere and considerate attitude towards guests is very impressive. Thanks again. The location of the hotel is almost perfect, the upgraded room is very spacious: simple but cozy. However, the carpets of the corridors, the sofa of the lobby, the facilities of the hotel and the training of the staff have much room for improvement.
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Price per night from:NZD 1,037
Posted on May 19, 2026|City View, Guest Room, 1 King Bed
WYMCHENGBeautiful hotel, right at Elizabeth Quay. Large room, love the toilet. Generous amenities, comfortable bathrobe and slippers. Warmly welcomed by Have at the reception after a red eye flight, I was kindly offered an early check in to rest. Excellent location, you are right at the city centre. Nothing to complain about!
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Price per night from:NZD 493
Posted on Oct 26, 2025
Guest User
The host was very friendly and gave us many good ideas where to visit. The breakfast was really good. The room is clean, big and cozy. It was a great place to do starglazing right in front of the house. We loved it so much.
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Price per night from:NZD 169
Posted on Dec 24, 2024
sophianeo89
We had a wonderful experience at Mercure Bunbury Sanctuary Golf Resort. The place was clean and the customer service was great. The only thing that we were not satisfied was the low water pressure for shower at the bathroom. It took us some time to get a good shower.
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Price per night from:NZD 192
Posted on Mar 25, 2024
Guest User
The check-in process was very simple, and the information provided to us covered everything that we needed to know.
There was adequate room for us to park our SUV, and the surrounding area was nicely covered in suitable plants.
While our chalet was adjacent to others, there was good privacy and sound isolation - we were never disturbed by any sounds of other people staying.
Being adjacent to the beach, there was a pleasant background sound of the waves breaking on the beach. Beach access was available nearby.
WiFi Internet access was included, and worked seamlessly. The chalet had a well-equiped kitchen, a full-sized fridge and good cooking facilities.
When it was time to checkout, this process was equally simple.
In summary, we enjoyed everything provided and found nothing lacking that we needed.
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Price per night from:NZD 249