Travelers Reviews of Hainan Hotels

Wanda Realm Resort Sanya Haitang Bay
9/53407 Reviews
HaiTang Bay/CDF Mall/Hou Hai
Kiki, the front desk supervisor, is meticulous and considerate, with a warm smile and professional and efficient service, which dispelled all my concerns before checking in! This time, I stayed in the poolside room of Wanda Realm Sanya, and the experience was beyond my expectations! You can step directly into the swimming pool by pushing open the balcony door. The privacy is very good, and you can have a pleasant experience of swimming at any time. The room design has a holiday feel, the wood color is matched with tropical green plants, and the bedding is comfortable and soft. However, there will be a lot of mosquitoes in the hot weather in Sanya, but the hotel is particularly considerate to equip it with floral water and electric mosquito liquid, so there is no need to worry. After swimming, lying on the poolside lounge chair, enjoying the welcome fruit sent by the hotel while sitting and watching TV, the holiday atmosphere is directly full! The hotel service is also worthy of praise. The staff is enthusiastic and professional, and the response speed is very fast. Any needs can be solved in time. The breakfast is rich in variety, with both Hainan specialties and Western meals. The hotel is also conveniently located, within walking distance to the beach, and there are many dining and shopping options around. Overall, the experience of the poolside room is both romantic and private, especially suitable for couples or family vacations. I will definitely recommend it to my friends and will definitely choose here again next time I come to Sanya!
Shangri-La Sanya
9.4/518608 Reviews
HaiTang Bay/CDF Mall/Hou Hai
I stayed at the Shangri-La Sanya to celebrate a friend’s birthday over the weekend. We booked the Club King Room which came with a lot of free activities and saved us a lot. Check in was smooth as I was helped By Guest Relations Supervisor, Dora and her colleague Nancy. They were kind, attentive and professional. The hotel has a mini supermarket in Building 1, which was nice. Breakfast, lunch and dinner at the hotel was incredible. I would suggest S.E.A restaurant it’s a Southeast Asian Restaurant. I feel the hotel failed my expectations in two area: 1. The spread offered at afternoon was limited and if you didn’t arrive on time you had to wait about 10-20 mins for the next batch of food to come out. 2. At Happy Hour in the club lounge, there was a few bottles of hard liquor, chilled prosecco and wine. However?l, once the bottle was empty it was replaced with another fresh bottle. Other than that, my friend and I had an amazing stay and was definitely worth it.
Four Seasons Ocean Courtyard Hotel Sanya
9.2/54083 Reviews
Dadonghai Beach/Luhuitou Square/Serenity Coast
Pros: - Friendly & helpful staff: the reception desk managers are quick & obliging, will call a taxi for you & answer all the questions. And even though there's an evident problem with communicating in English, as only a couple of managers speak it, you will get the assistance with every issue asap, as the team uses translating apps. Same way there's always a safeguard at the pool from early morning till the late evening. The cooks & waiters do their best during the breakfast time & the buffet table is organized quite comfortable. And special thanks to the ladies responsible for housekeeping, they are real fairies. You don't see them, but everything is clean & shining every day. - Ideal location: it took 22 minutes to get to the hotel from the airport by taxi & approximately the same time to get to Yalong bay. We needed just 11 minutes of walking to get to Dadonghai beach, 40 minutes of walking to get to Luhuitou scenic area & 15 minutes more to get from there to Xiaodunhai beach, but we like walking. If you don't - taxi or public transport will get you there muxh quicker. - Public transport availability: there're bus stops of different bus routes close to the hotel & it's quite easy to get to Nanshan cultural park, Dongtian park, Yanoda rainforest area & many other sightseeings. Same way you can easily get to shopping malls in Sanya (Joy city, for eg.), Sanya romance park & so on - Additional services: if you are not a fan of self-organized adventures, there's an excursion office in the lobby. We didn't use it, so can't say exactly what they suggest, but other tourists used it - The food at breakfasts is a combination of local & European cuisines with a wide range of dishes, typical for buffets. You will never stay hungry & for sure will find something for your taste - All of the facilities, including the restaurants, the pool, the sitting areas, same way as the hotel territory as a whole, were top tier. Neat, tidy & well maintained - As for the room itself, it was quite comfortable for two persons: spacious, filled with light, decorated with wood, which made it look cozy & some kind of ”aquarium” design. Yes, it's a bit ”tired”, but maintained in a good state Cons: - There's a gym, but it's really tiny: there's a treadmill, a cable machine, a stationary bicycle, a set of dumbells. As far as I can remember, there was also a rowing machine, but it didn't work. There was no abs wheel, or even one inclined bench or cardio stepper, same way there was no yoga mats. Just not much for girls( Actually I understand, why: for 7 days we saw just 1-2 persons a day using the gym, but still it's a good idea to have it for those, who care about their shape - If you are a vegetarian, as one of us, be careful, while choosing dishes at the breakfast buffet: sometimes on the note tablet it's said, that it's baked vegetables, but there're pieces of baked meat or chicken within them. Just be attentive - For us the main disappointment were some guests, who behaved quite impolite: smoked inside the elevators, though there was large notice reminding on prohibition to do that. Same way during the breakfasts some guests managed to create such a mess not only on the tables but around them. Have no idea, for what reason adult people throw food on the floor again and again, but it looks ridiculous. Anyway, good manners can't be bought & your behaviour in public places says much more about your personality. But thanks a lot once again to the restaurant staff, who makes all that mess disappear quickly Anyway, the pros evidently overweighed the cons, so we can definitely recommend this hotel for staying in Dadonghai area
Harman Hotel Sanya
9.4/511762 Reviews
Dadonghai Beach/Luhuitou Square/Serenity Coast
Stayed 4 days in a hotel. The hotel is located nearby the biggest shopping mall in dadunhai area, which provides a big number of attractions inside, fine dining and shopping. Dadunhai beach is okay with well developed infrastructure. Breakfast is perfect with a huge amounts of dishes both European, Russian and Chinese cuisine.
Ocean View Resort Yalong Bay
9.1/56885 Reviews
Yalong Bay/Tropical Paradise Forest Park/Bohou Village
I had a wonderful stay here at the Ocean Review Resort in Yalong Bay. The location was perfect. The pool was clean and you could walk straight on to the white sandy beaches. I was given a free upgrade on arrival, and the evening buffet BBQ with free drinks was delicious with value for money. I would highly recommend this hotel to friends and family. Thanks for your kind hospitality.
Hilton Haikou
9.4/58466 Reviews
Wanlv Park/Friendship Sunshine City
Hotel excellent, room , view but services not good at restaurant. Few employees to attend and messing . Didn’t get a nice experience, sorry. It’s a pity .
Atlantis Sanya
9.6/567039 Reviews
HaiTang Bay/CDF Mall/Hou Hai
Our family trip to Atlantis Sanya was just as wonderful as we had hoped. However, what truly made this trip unforgettable was not just the hotel itself but the incredible service of our butler, Arif. Throughout our stay, Arif took care of every little detail, anticipating our needs before we even mentioned them. Thanks to his thoughtful and attentive service, both the adults and children in our family had a truly relaxing and enjoyable experience. His kindness and dedication went beyond just good service—it was genuine care, and we deeply appreciated it. Atlantis is undoubtedly a fantastic hotel for families, but to be honest, if we could have Arif as our butler again, we would return without hesitation.His exceptional service made our trip even more special. One minor drawback was the lack of Korean restaurants nearby, so bringing some food for the adults might be a good idea for Korean visitors. Other than that, everything about our trip was absolutely perfect!
Grand Hyatt Sanya Haitang Bay Resort and Spa
9.6/515744 Reviews
HaiTang Bay/CDF Mall/Hou Hai
Grand Hyatt Sanya Haitang Bay Some few keys I’d like to pinpoint during my stay in this resort. We were staying for 5 nights, from June 1st to 8th. CLEANLINESS I’m very surprised with the cleanliness in the room and surrounding areas. Walking through the lobby, garden areas, pool areas and of course the room. You’ll be able to see gardeners, housekeepers, and cleaners doing everything to clean the their areas. This resort is spotless. Five stars for that. LOCATION Location is quite far from downtown but enough to go shopping around 68 market/mall. The hotel is connected to the mall where you can find and dine local restaurants. It is good when you’re trying to avoid the pricy meal at the resort. (Go local, get cheaper) And yes, location from the airport is about 35-45 minutes away. No traffic on the way. But try to avoid some local drivers who’s trying to give you a cheaper price to send you to the hotel. Always check the price on Didi or other app. When using those apps there will be no compromise. SERVICE Service. Well, overall it was great! Starting from reception, we were greeted during the arrival with the help of our luggage and stuff and guided us through the lobby. The receptionist attended us during check-in was very attentive and helpful (I didn’t get a chance to check her name). She was very helpful, and even gave us a tour through the map and sent us to the lift to our room. The young man and young lady at the housekeeping dept. was always ready to help us with what we needed in the room and prepared a honeymoon decoration in the room on the first day with complementary champagne and a fruit basket (Downside: some are telling to give them five stars) but I totally understand as it helps them as well. Restaurant staff are relatively friendly and helpful. Very welcoming when you coming for breakfast and guide us to our seats. BUT, you’ll need to come earlier than 9. Otherwise, you’ll be lining up outside the restaurant waiting for the vacant seat. AMENITIES Amenities are well cleaned and new. Showers and tub are quite new and well maintained. Other things in the resort are basically great. Swimming at the beach is on your own risk. No lifeguard assigned to watch as it is a public beach. Basically it’s not allowed to go swimming. Haitang bay resorts are all the same. If you’re looking for a resort where you can swim, you need to find somewhere else such as Yalong bay or Wuzhizhou Island. Overall stay was great. Just bear in mind, if you’re looking for a hotel or resort for fun this resort is not for you. But if you’re looking for a relaxation and calm holiday this resort is for you. There are only few entertainment and experience you can have in the resort such as live music during barbecue dinner at the Grand Cafe, dinner in the sky, and show outside the restaurant.
InterContinental Sanya Haitang Bay Resort
9.7/511417 Reviews
HaiTang Bay/CDF Mall/Hou Hai
I picked this resort as it seemed to be high quality and close to the beach, and both of those things were fulfilled. The room was huge with an amazing view of the ocean and fresh fruit was surprise delivered on the first day. All the staff was wonderful, and Marnie did an incredible job being my WeChat butler, she helped me with anything I asked, and even asked if I wanted different pillows for the bed, what amazing service! The breakfast buffet was outstanding, both Chinese and western breakfast, much of it cooked to order. The location is not too far from Sanya and close to Yalong Bay train station, so very convenient. Also right next to huge duty free mall with many restaurants, and more authentic food and shopping experiences a short drive away. The pool was lovely and the aquarium was full of beautiful fish and turtles. The beach is basically on site, past a lawn from the main building, but it is not supervised and the currents are apparently strong, so swimming is prohibited. I visited the nearby ”super luxury” Atlantis to check out the bar there, but I'm happy I stayed at the Intercontinental since it's much quieter and much more relaxed. It's not cheap but it's one of the best hotel experiences I've ever had.
Banyan Tree Sanya
9.5/51654 Reviews
Dadonghai Beach/Luhuitou Square/Serenity Coast
Banyan Tree, my home away from home ❤️ This was one of our best trips all because of the incredible facilities and services that Banyan Tree offers. You are treated like royalty from the moment you enter the grounds till even after we left. We forgot 2 items in our villa and the amazing ladies have shipped it back to us. The ladies at the front desk were amazing the buggy drivers were so helpful and the spa was incredible!!! We didn’t get everyone’s names but Acco on reception, Summer and Anna in the spa were some of the kindest hosts. Every staff member we interacted with, was so welcoming, helpful and friendly. Overall Banyan Tree is a 12/10. The hotel wins for us in all the small details like our welcome gifts, fresh fruit daily, daily pool cleaning and fresh towels and robes. The one and only feeling I have that isn’t 100% positive is the food prices at the hotel. Just be prepared for expensive food, especially if you want steak.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Property Information for Tourists

Total Properties191
Number of Reviews829,001
Average Price (Weekdays)NZD 327
Average Price (Weekends)NZD 334