Posted on Jul 4, 2026
Guest UserThe hotel is absolutely beautiful, with a lobby that truly captures the local essence and boasts a fantastic design. After checking in, I honestly just wanted to stay in and not even go out! Riri at the front desk was incredibly thoughtful. Since I arrived on an early flight before check-in time, she upgraded my room so I could settle in smoothly. A butler delivered my luggage to the room and even asked if the temperature was comfortable and if I needed the oxygen machine turned on! The room was very cozy. After resting for a bit, I went out to explore, and later at 9 PM, I watched the Potala Palace and the sunset from the Tubo Bar on the 6th floor. When I returned, fresh fruit and yogurt were already waiting on the table! I couldn't stay longer as I was heading to Ngari, but I'll definitely be back to stay here for a couple more days!
Show more
Price per night from:MXN$3,540
Posted on Jul 3, 2026
LuyiweipangFirst off, the view from this room directly faces the Potala Palace, which is fantastic for photos. This is also why this room type is more expensive than others. The view is priceless, especially when it's the Potala! The night view is even more beautiful! You can just lie in your room and enjoy the scenery! The restaurant's view isn't as good as the room's for taking pictures.
Secondly, I don't think the room's cleanliness is 5-star. When I entered, there was a puddle of water in the sofa area that the staff didn't immediately clean up. I wiped it myself with tissues. I believe that when choosing this room type, I pay close attention to details. So why did I give it 5 stars? The hotel offered a complimentary breakfast, and they were responsive on WeChat. Honestly, the details were quite problematic. For example, the welcome note mentioned postcards, but there weren't any initially. They were brought later, but without a pen. While they did fulfill my requests, in the service industry, details should be anticipated before the guest even asks.
Finally, regarding the facilities, I could smell residual renovation odors in the room. There seems to be an issue with the drainage in the shower, as water overflowed into the vanity area. Overall, I'm satisfied, especially for younger travelers.
Show more
Price per night from:MXN$1,237
Posted on Jul 14, 2025
ErerzailushangFacilities: The facilities are very complete, you can have everything you need, and you can also drink tea in the lobby
Hygienic: Hygiene is super clean, the proprietress cleans it herself, the details are very clean
Environment: Super comfortable, the small yard is sitting in the sun and blowing the hair and falling asleep
Service: Super thoughtful! Responsive
Super recommended, everyone come to live!
Show more
Price per night from:MXN$532
Posted on Jun 22, 2026
Guest UserChoosing this hotel for my trip to Lhasa was absolutely the right decision; the overall experience was excellent from start to finish. I really must share this with anyone planning a visit to Lhasa.
The hotel's location is truly exceptional, right in the heart of the city center. You can walk to Barkhor Street in just a few minutes. A short walk to the left takes you to the Potala Palace, and to the right, you'll quickly reach Jokhang Temple. It's incredibly convenient whether you want to go for morning prayers or explore during the day. Downstairs, there's a supermarket and authentic ******* restaurants, so you don't have to go far for snacks, local specialties, or a quick meal. You won't need to stress about planning your routes, which is perfect for first-time visitors to Lhasa.
The hotel's overall ambiance is quiet and elegant, with a strong, minimalist ******* aesthetic. There's no noise or commotion. The guest rooms have excellent natural light and ventilation, and come equipped with 24-hour oxygen supply. After a long journey to a high-altitude area, staying here meant no discomfort from oxygen deprivation, and I slept exceptionally well. What surprised me most was the attention to cleanliness: the room was spotless, with no dust on the floor or windowsills, and the bedding was neat and soft. The bathroom, vanity, and shower area were dry and odor-free, and the towels and toiletries were neatly arranged. Even the nooks and crannies were perfectly cleaned. It's clear the cleaning staff put a lot of effort in, making the stay incredibly comfortable.
The front desk staff were exceptionally warm and attentive. Check-in and check-out were efficient and quick. They proactively offered helpful tips on local attractions and注意事项 (things to note) for pilgrimages. Any requests during my stay were responded to promptly and willingly, and they patiently answered all my questions. They even offered hot water and oxygen tanks. When I checked out, they thoughtfully presented me with a local specialty souvenir. Their demeanor was gentle and sincere, with no hint of perfunctoriness.
Overall, the location, living environment, hygiene, and service attitude were all impeccable. It offers excellent value for money. As it's the Year of the Horse, I wish every traveler to Lhasa a smooth journey. If I come to Lhasa again, I will definitely choose this hotel. I wholeheartedly recommend it to anyone visiting Lhasa!
Show more
Price per night from:MXN$1,141
Posted on Jun 15, 2026|Deluxe Twin Room with Oxygen Supply and Potala Palace View
XiaojingerdegushiMany people, myself included, often debate between the St. Regis and the Shangri-La, as both hotels in Beijing are quite unremarkable. Ultimately, I chose the Shangri-La for its value for money. I had considered Songtsam too, but common sense told me to be a smart spender.
Although the hotel shows its age, its architectural style is grand and refined, revealing luxurious material choices. Time has inevitably left its mark, but a classic car, even when old, is still a classic car. Moreover, service and quality require time to accumulate and withstand market scrutiny. While the Shangri-La may not have many existing locations, it still holds a strong market advantage, and it takes an discerning eye to appreciate it.
My butler, Bowen, arranged my room before I even arrived. Looking out the window at the Potala Palace's silhouette in the distance immediately set the mood. He then meticulously delivered on all aspects of my package. I found Bowen to be a man of few words but very steady, highly responsive, and an exceptionally smooth driver. He never asked inappropriate or subjective questions, which I truly appreciated. Over three days, Bowen's accompaniment added a unique dimension to my Lhasa itinerary. Among the few Tibetans I've encountered, he was a definite plus. I sincerely wish him all the best in his work!
The Shangri-La in Lhasa lives up to its brand's standards and enhances the reputation of its sister properties. I'm so glad I made the right choice; this will be a memorable and wonderful travel experience.
Show more
Price per night from:MXN$3,093
Posted on Jul 6, 2026
Anonymous UserFacilities: The oxygen concentrators are incredibly professional, all from Yuwell, which is a huge plus.
Hygiene: Excellent.
Ambiance: Beautiful Tibetan-style decor. We didn't even want to go out; just taking photos around the hotel was lovely.
Service: Superb! Everyone was so friendly, soft-spoken, enthusiastic, and attentive.
My whole family was very satisfied. My child even said that next time we come to Lhasa, we absolutely must stay at this hotel again.
Show more
Price per night from:MXN$1,237
Posted on Oct 25, 2025|Beautiful Guestroom
AilvxingdexiaxiaojieWhen I first arrived in Lhasa, I stayed at Jicai, primarily because of its cleanliness and its proximity to the Potala Palace and Barkhor Street. My experience after checking in was excellent. After my trip to Nyingchi and Mêdog, I booked Jicai again. If you experience altitude sickness, the lobby provides an oxygen concentrator, and the rooms even have diffused oxygen supply.
I had wanted to try breakfast in Lhasa, so on my last day, I bought the hotel's breakfast and discovered their noodles (fen) are really good. I regretted not booking a room with breakfast included. If you're still debating whether to book breakfast, my advice is to go for it if you like sour and spicy noodles, because their breakfast noodles are delicious. Delicious, delicious!
Front desk service was good, and honestly, Jicai offers great value for money. Highly recommended.
Show more
Price per night from:MXN$1,188
Posted on Jun 28, 2026
ZhizuchangleI rarely leave reviews, but this time I absolutely have to. We booked three rooms for a two-night stay. First, I'd like to thank the InterContinental for upgrading one of our rooms to an executive room. However, this is, without a doubt, the worst InterContinental I've ever stayed at.
Firstly, on our check-in day, we informed the front desk that we had an elderly guest who needed an oxygen concentrator. That machine rattled and clanked all night, making it impossible to sleep. The next day, when we asked if we could get a different oxygen tank, the butler actually told us that the hotel had no other equipment, essentially implying, 'Just deal with it.' On top of that, on the first night, there were people arguing loudly in the hallway, and not once did any hotel staff intervene.
Secondly, on the second day, around 9:15 AM, I specifically called the front desk to ask for a light cleaning of the room. The front desk even asked if we wanted the sheets changed, and we said no. Yet, when we returned to the hotel around 6 PM, the room hadn't been cleaned. I called the front desk again and had to urge them three times before a staff member finally came knocking on our door, sluggishly. Upon entering, they complained, saying we had told them not to clean the room. I'd like to ask when and where the staff member ever saw anyone from our room, and who said not to clean the room? Is this how five-star hotel staff are trained – to complain to guests and get scolded by the front desk? Is this the InterContinental's service standard?
On the second day, during checkout, I went to the front desk to ask for a bag to put some small items in. The front desk initially said, 'Go get it yourself from the concierge.' I just want to know, it's at least 60 meters from the front desk to the concierge; are guests supposed to go retrieve it themselves? I asked if it could be delivered to the front desk, and the staff said it would take a long time, and I should wait in my room. The result? I never got the bag even by checkout time. I ended up carrying a metal box out the main entrance, and the front desk staff didn't even offer an apology.
I just want to ask, does this kind of service meet your standards? Which five-star hotel provides service like this? I really shouldn't try to save money next time. I'll stick to Shangri-La, honestly.
Show more
Price per night from:MXN$2,184
Posted on Sep 23, 2025|Serene Twin Room - Humidifier, Diffused Oxygen Supply, King Koil Mattress
Guest UserThis was my first time in Lhasa with three elderly family members. The hotel's facilities were quite complete, and although it's a bit older, it's well-maintained. The service was warm and friendly, and we were very satisfied with our stay. When we arrived, the staff at the entrance proactively helped us with our luggage. Yesterday, one of the seniors experienced some altitude sickness, and when we returned to the hotel, the front desk attendant kindly provided an oxygen tank, which effectively alleviated their symptoms. I was so busy looking after them that I forgot to take any pictures of the hotel.
Show more
Price per night from:MXN$847
Posted on Mar 2, 2026
Guest User
1. This is by far the best value, most comfortable, and tastiest hotel in Lhasa. I first stayed here during the Keriya Pass trip and was so impressed that I've returned every time since, and have even recommended it to friends.
2. The service is consistently excellent, the rooms are spacious, and they provide oxygen, humidifiers, and ample heating. The parking lot is also large.
3. The breakfast is incredibly diverse and genuinely delicious – it's got that authentic wok-hei flavor! It's far superior to many five-star hotels that offer variety but lack taste. They even provide convenient individual bread portions for takeaway.
4. I didn't have time to eat fruit at breakfast, so a lovely front desk attendant kindly packed a small box for me. So thoughtful! The fruit was sweet and fresh, and the quality was excellent.
5. Because of this Lhasa hotel, I now only consider staying at Pingcuo Kangsang hotels whenever I'm in Tibet. I truly recommend it!
Show more
Price per night from:MXN$1,092