Name: Incontro Trattoria & Pizzeria
Address: Elisabethenstr. 45, 61348 Bad Homburg, Hesse, Germany, Bad Homburg vor der Hohe
Telephone: +49 6172 2887189
Price range: 18

Incontro Trattoria & Pizzeria

The restaurant is located in the middle of a field and is not difficult to find. It is nice to eat in the courtyard in the summer. The food is traditional German food, of medium quality, and the home-brewed beer is worth tasting.
The biggest problem with the restaurant is that the service is extremely poor and very disappointing. The last time I went there, several tables of guests waited for the waiter to settle the bill for half an hour. Finally, I had no choice but to go to the front desk to find the head waiter, and found that the waiter in charge of our area had left us alone and was eating in the back. When we complained that we had waited for a long time but no one came, the wine we ordered was not served, and we wanted to settle the bill but couldn&#39;t find anyone, the waitress replied: &quot;Ich bin auch ein Mensch! Ich muss auch essen!&quot; (I am also a human being, I want to eat too!) She also pointed to her name tag and told us to write down her name and asked us to complain to her, as if she had the support of the restaurant behind her. The actual situation is indeed like this: when I wrote to the restaurant to complain, I received a bland email. The general manager said that they were short of manpower, so this happened, but there was no apology for the bad attitude of the restaurant employees. I have lived in this city for almost 20 years, but I have never come across a restaurant where I am disappointed every time I go there, where the service attitude is so bad, and the management is so perfunctory. I will definitely not take my guests to this restaurant again! No wonder its reputation in Bad Homburg is not good, and not many locals go there. A restaurant that is absolutely not worth recommending!

Incontro Trattoria & Pizzeria

Reviews of Incontro Trattoria & Pizzeria