Name: 龙川格兰云天·阅酒店·鹊海食府
Address: 龙川大道86号格兰云天阅酒店二楼中餐厅, Longchuan

龙川格兰云天·阅酒店·鹊海食府

The first time I visited Longchuan, Heyuan, Guangdong, I came across this Ke Man Tian restaurant. It was better than I thought. The lobby decoration style was retro and generous. The private rooms on the second floor were spacious and bright. The service attitude was good and comfortable. The most important thing is that the ingredients are fresh. The steamed fish and Hakka chicken are very delicious and the price is reasonable. The eight of us ordered 10 dishes for 630 yuan, less than 80 yuan per person. It was a satisfactory dining experience. Ke Man Tian Shi Wei Xian Hakka Restaurant

Terrible!!! On October 7, 2020, I checked into the Oriental Mingyuan Hotel. I took my mother and her two girlfriends, four women, to eat a meal on the second floor of the hotel, 608 consumption, and then booked a room through the waiter to sing. I was told that the minimum consumption for a small room was 688, and I said okay (I was not told about the service fee of 500).

After entering the KTV, no one, no place posted a notice, telling me that I needed a 500 service fee!
After collecting the 688 minimum consumption, when I paid the bill, there was an extra 500 service fee for no reason!
There was also a 70 service fee, which was said to be a corkage fee? A total of 1268!

I can&#39;t accept it! A manager asked me to call the police! So I called the police, and the two police stations that came did nothing!

When we met, I actually accused me, saying that this was my first time here! Is this the reason for so much service fee? ! (Yes, I haven&#39;t been to many KTVs, but no matter the princess, the young master or the hostess, they are all informed of the charges in advance! We consumers have the right to know!)
The police&#39;s words reminded me of the mutual protection between officials and businessmen? ! Disheartened!

In the end, the merchant told us that the 500 service fee is 400 for the princess + 100 for the young master. The 400 princess was still eating melon seeds next to us while holding a trash can. The young master took a look and disappeared!

At present, the police have been called and the consumer hotline has been complained. Tomorrow, I will go to the Industrial and Commercial Bureau to complain, as well as the Market Supervision Bureau!

Don&#39;t let &quot;service fees&quot; become a &quot;pretext&quot; for businesses to seek profits! ! !

According to the &quot;Consumer Rights Protection Law&quot;, consumers have the right to know, that is, the right to know in advance whether there are additional charges;
and the right to choose goods or services independently.

Reasonable price, good reputation. The boss is very nice

Since the surrounding buildings are relatively old, the appearance of this store becomes very attractive. The store is well-lit, simple and clean, and has wireless Internet access, so you can eat and drink casually. Things are a little expensive, but within acceptable range.

龙川格兰云天·阅酒店·鹊海食府

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