App
Customer Support
KRW
Find Bookings

Top rated hotels in Lusaka

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

3.9/546 Reviews
I went to the Ciêla Resort And Spa in Lusaka during a 9-hour layover on September 20, 2024. I thought it would be a nice place to kill time by getting a spa treatment and grabbing a good meal before a red eye flight. The resort was beautiful, the spa treatment was nice and the meal at The Brewery was much nicer than any options at the airport or on an airplane. That said, I was very disappointed to discover I had been charged twice for the spa treatment at the onsite spa and twice for my meal at The Brewery Restaurant. At the spa, I was told my credit card didn't go through the first time and asked to try again. At The Brewery restaurant, I was shown the credit card machine that said failed, however since I was connected to the wifi there, I received a text saying my credit card had been charged. I said as much to the service person who went to get the manager. The manager said it failed, possibly due to the power issues, and that the charge would be reversed because it failed. I was asked to try again so I used a different credit card. I noticed on my layover in Dubai that I was sent two text messages about my credit card being charged at the spa at the Ciêla Resort. Once I got home, I checked my online statement and saw the duplicate charge at the Spa. I tried calling the spa but couldn't reach anyone. The person at the front desk said I had to speak to someone at the spa. Being tired from my travels home and feeling the jet lag, I gave up at that time. I looked for an email address or another way to reach someone to no avail. I was left to hope the Ciêla Resort would notice the error and correct it on their own. As I was checking my credit card statements today to pay my bills, I found I was indeed charged twice at both places I went within the Ciêla Resort And Spa. With no way to contact or speak to anyone at the hotel, I contacted my credit card company to dispute the charges. Beware of being told your credit card didn't work and being asked to try again, don't use a debit card to pay for anything at the resort and check your credit card statement closely when you get home. What I thought was a good idea and a place to go to kill time during a long layover has become a headache. Something is shady about this facility and I won't return to this resort on my next trip to Zambia. Thankfully, this is the only bad thing I can say about my 2.5 week trip to Zambia.
Mika Convention Center

Mika Convention Center

3.3/520 Reviews
Large hotel with two swimming pools & a restaurant. It is situated a little outside town, about 15 minute drive to the airport. Room large clean & comfortable. TV, A/C & fridge provided. WiFi good in the reception area but weak in the room. Staff pleasant & called for us Uber car when we needed it. Buffet breakfast was good. We had evening meals here too. I would definitely stay here during my next visit to Lusaka.
Protea Hotel Lusaka Cairo Road

Protea Hotel Lusaka Cairo Road

4.5/554 Reviews
Stayed here for 2 nights while in Lusaka. The location is in the center, it is very convenient to go to Levy Mall, banks, government offices, etc. Great lobby and restaurant (tried the lamb stew). The rooms are on the small side and could use a little more decor, but overall ok. The hallway carpets were stained and needed replacing. The staff were very friendly and helpful in getting around Lusaka.
Radisson Blu Hotel, Lusaka

Radisson Blu Hotel, Lusaka

4.3/564 Reviews
The service is in place, the staff are friendly and friendly, but there are mosquitoes in some rooms, and the hot water supply is insufficient. The bathtub is half filled with water and there is basically no hot water. The air conditioner is noisy. The breakfast is good
Best Western Plus Paramount Hotel

Best Western Plus Paramount Hotel

4.3/562 Reviews
From the moment I arrived the staff really stood out as wanting to meet my needs/expectations (a bit of an early check in) without any fuss or bother. I really found the room to be excellent with that ”classis lovely crisp linen” feeling as soon as I climbed into my large bed after a very long flight to get to Lusaka. Absolutely on my ”go back to list” for my next visit to Lusaka
Lilayi Lodge

Lilayi Lodge

4.5/547 Reviews
I had two days to kill in Zambia and decided to check in at Lilayi Lodge after a recommendation by a colleague. I am so glad I did. Everything at the Lodge are top notch. The quality of construction of the lodges is very high, and then, the chef prepares excellent food. Very well-balanced flavors. Also, I am a Scotch Whisky fan and they have a good selection. Highly recommended.
Southern Sun Ridgeway Lusaka

Southern Sun Ridgeway Lusaka

4.3/550 Reviews
I had an incredible stay at the Southern Sun Ridgeway Hotel, thanks to the outstanding service from the team! Flyness, the receptionist, was a star! She made my booking and check-in process seamless and efficient. Her warm welcome and prompt service set the tone for a fantastic stay. Special mentions to Nalwendo, the porter, who greeted me with a smile and showed me to my room with ease. Innocent from security was also very friendly and ensured my safety throughout my stay. The hotel's staff truly go above and beyond to ensure a comfortable and memorable experience. I highly recommend Southern Sun Ridgeway Hotel to anyone looking for exceptional service and a wonderful stay. Thank you, Flyness, Nalwendo, Innocent, and the entire team, for making my stay unforgettable!
Taj Pamodzi Lusaka

Taj Pamodzi Lusaka

4/575 Reviews
Taj Pamodzi is a wonderful place, and I appreciate the high standards you maintain. However, I encountered an issue with the room carpets, which had many dirty stains. This prompted me to change rooms, but the new room also had cleanliness issues. Please address this concern to ensure a better experience for future guests.
Holiday Inn Lusaka

Holiday Inn Lusaka

4.5/542 Reviews
The staff was incredibly amazing, very helpful and alert. The overall hotel was clean and fresh. Our dinner was good but the breakfast was the best with a lot of variety and tasty options. This will be our go back to place if we return to Lusaka.
InterContinental Hotels Lusaka

InterContinental Hotels Lusaka

4.3/555 Reviews
On Saturday night there was an event inside pitched tents and the noise was unbearable. This is not what one expects from a five-star hotel like the Intercontinental. I complained and was moved to another room at 11 pm. The actual room 304 was clean. Even the new room 311 was also clean.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Property Information for Tourists

Total Properties191
Number of Reviews1,135
Average Price (Weekdays)KRW 290,735
Average Price (Weekends)KRW 286,824