Hotels With Swimming Pools in Gauteng, South Africa

Excellent location – literally minutes away from the OR Tambo airport. There is a shuttle but it is difficult to locate it. Maybe some signage would help? Once we located it we were however in the hotel in about 5 minutes. The shuttle is quite efficient. The rooms are good sized but the bathrooms are small in comparison. The room was cleaned regularly. The coffee / tea amenities were good. The room I stayed in was however dated, needs updating of the rooms. The heater in my room did not work. I just hope it works during winter. On meals, Breakfast had a good spread on the buffet, very nice. It is the best meal of the day. Lunch and Dinner was also quite good though not as good in variety unless you use the ala carte menu. I did not use the restaurants much outside the meal times or the bar so I am not able to rate these for now. The 3 stars are largely due to the staff. Staff are generally slow, have a poor attitude and look like they have been forced to work. This was especially at the reception and in the dining. You really need friendlier staff at the reception! A good number of times staff paid more attention to speaking with their colleagues than serving guests. I would be in the middle of something with a staff member but another staff member comes to them speaking in their language and you have to wait. It happened to me too often for comfort. Never seen this anywhere else I’ve travelled. A few times they were also speaking across the room. We however met some lovely staff – a gentleman called Trust and a mature lady who was doing our eggs at breakfast, I forgot her name. Do not expect too much but it is an excellent location if having an early flight.

Stayed one night whilst changing planes. Can walk to and from the terminal. Good food and friendly staff. Clean. A little busy since it is the only hotel in the terminal

I am a youth leader taking a group to Port Elizabeth. Because of the way our flights worked out we had to spend the night in Johannesburg. I emailed 4 different hotels and Premiere Hotel was the only one to get back to me in a timely fashion. They were extremely helpful and responsive. Mercy was great to work with. They also arraigned transportation for all 34 of us from the airport to the hotel and once at the hotel we all ate in their restaurant and the food was wonderful. Pete, the restaurant manager, was extremely helpful. Overall Premiere hotel took what was the most stressful part of our trip and executed it wonderfully. The rooms were spacious and well appointed. The overall amenities of the hotel were absolutely wonderful. The management of this hotel should be proud. 10/10 I cannot recommend them enough.

What you see is what you get and then some. The staff are so polite and keen to assist; the rooms are spacious and very clean; and the breakfast has quite some variety. The location is very central within the Sandton area which makes moving around pretty easy especially since they provide shuttle services to and from the Sandton city mall.

A comfortable stay. The staff is friendly and helpful. I would definitely stay there again. 

I stayed I the holiday inn Johannesburg for about 5 weeks for business, the rooms were comfortable and quiet considering the amount of air traffic overhead , the rooms were clean and well kept , the staff were great , and breakfast was varied and good selection , the hotel is kept secure by the gate staff . Special thanks to the bar staff who tried their best to keep the bar stocked for 8 people sitting drinking by the pool most days ( Linda and William can’t remember the other names ) but they all done a great job Would certainly return again on next visit well done guys and girls

If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

My stay at the lodge was very pleasant. After many hours of flying, the amenities are sufficient to relax and have a rest before connecting flights or before your next move. Staff at reception were lovely, friendly and helpful. Andrew who is part of staff in charge of pick-up and drop-off, waited quite a while for me the collect baggage and was extremely patient and understanding. I’d highly recommend staying there.

The service was exceptional from the moment I stepped into the hotel. Was welcomed by the Potter who took my bags from the car and accompanied me to the reception area for my check in. The concierge was amazing all the way to my room. The environment is serene and very clean. I enjoyed the food which is reasonably priced as well.

The hotel is great for a one night stopover on arrival in JNB or departing from JNB. Free shuttlebus to the hotel / airport every 30 minutes. 10 minute journey. We arrived early and room wasn’t ready. So, having checked in, staff looked after the luggage and we went for a drink and sat in the garden for 45 minutes. Staff came to tell us room was ready and took us and the luggage to the room. Standard room is not huge but adequate for a one night stop. Room has the usual expected facilities; tea / coffee and tv. Not a lot of storage space but ok for a short stay. Window opens if you want fresh air instead of aircon. Décor around the hotel is very interesting, unusual and a little quirky. Definitely worth having a look around! Restaurant is open all day with a good choice on the menu at very reasonable prices. Meal in the evening was very good. Two fantastic guys work on the bar, Irvin and Oscar, are very friendly and helpful and regularly check that everything is ok and if you need more drinks. No need to walk from the garden to the bar. There is an outdoor pool and a gym in the basement. Good range of food for the buffet breakfast. Check out was quick and efficient but as a Marriott Bonvoy member, it was express service for me. Would certainly use this property again if I needed an airport stopover. NOTE! Do not confuse this hotel with the Protea Transit Hotel which is in the airport complex.

What you see is what you get and then some. The staff are so polite and keen to assist; the rooms are spacious and very clean; and the breakfast has quite some variety. The location is very central within the Sandton area which makes moving around pretty easy especially since they provide shuttle services to and from the Sandton city mall.

A comfortable stay. The staff is friendly and helpful. I would definitely stay there again. 

If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

The service was exceptional from the moment I stepped into the hotel. Was welcomed by the Potter who took my bags from the car and accompanied me to the reception area for my check in. The concierge was amazing all the way to my room. The environment is serene and very clean. I enjoyed the food which is reasonably priced as well.

I stayed there several times and definetely will stay again.Very good hotel in Sandton..Modern furnished..bed very big and confort. All staff are helpfull and happy to assist you.Breakfast has lots of international and local fresh choices.Checkin and checkout was very professionel.The Hotel is next to the Nelson Mandela square and lots of restaurants and shops inside the mall.

Holiday Inn rosebank hotel is located at the center of rosebank and there is a gautrain station just in front of the hotel entrance and also you can access to the rosebank mall directly from the hotel. The entire team on this hotel was super friendly always willing to welcome the guests with pleasure. Breakfast on the 2nd floor served by variety of food selection of which including a cheese plate and an egg station was just enough to boost energy to start up the day. The food served from the hotel restaurant was with a reasonable price so that I could enjoy delicious food without going out for dinner. I would definitely say that it's worth the money to stay in this place. Although I had a concern about the city Johannesburg before the trip but at least in this rosebank area which was totally safe to hang out and walk around the streets with no stress. I had such a great experience in Johannesburg and willing to come back in the future. Thank you once again to leave this beautiful country with good memories. It's was such a pleasure to stay here.

As a guest from Namibia, I recently stayed at Road Lodge for three nights, and I wanted to share my experience with fellow travelers. Overall, the hotel offers beautiful aesthetics and has a friendly and helpful staff, which contributed positively to my stay. However, I must address a significant concern regarding the control of noise within the premises. Upon my arrival, I was immediately impressed by the hotel's elegant design and the warm welcome from the staff. Throughout my stay, the employees were attentive and willing to assist with any requests or inquiries, making my interactions with them enjoyable. Regrettably, I encountered an issue with noise disturbances during my stay, which greatly impacted my ability to rest and relax. After experiencing a sleepless night due to noise caused by other guests, I expressed my concerns and requested a cancellation and refund. The hotel offered an alternative solution by moving me to another room. However, the experience in the new room was even worse, as the noise levels persisted and disrupted my sleep further. As a guest, I believe it is essential for a hotel to maintain an environment conducive to rest and tranquility, especially during nighttime hours. While the hotel's staff was responsive to my concerns, the noise issue was not effectively resolved, ultimately leading to an unpleasant experience. I sincerely hope that the management addresses the noise control concerns promptly. It is my belief that by prioritizing the peaceful enjoyment of all guests, the hotel can provide a truly exceptional experience. I would recommend that the hotel management takes immediate measures to address this issue to ensure a restful and comfortable experience for all guests

The hotel environment is beautiful. I had dinner at the hotel restaurant once before, and I wanted to experience it once. The location of the restaurant is great, the view is expansive, the autumn scenery is beautiful, and the meal is also very good. The room is spacious and comfortable. The room I booked has two balconies with beautiful views on both sides. The attitude of the service staff is very good, and the service is very considerate and meticulous. Very recommended to stay.

The hotel was very convenient and the staff especially Eunice , was exceptional she made sure when we went for breakfast all was in order and in time The room was great considering I would need it only at night as I was busy with the mall I will definitely be back again !

On Saturday 16 Dec 2023 my entire family decided to go to The Marriot for breakfast and we planned on using our Prokard to qualify for their dining discount. We have been to the Marriot on numerous occasions over the last 4 years and we had no problems using our Prokard and getting the applicable dining discount. Tembi the restaurant manager stopped us all at the entrance of the restaurant and was adamant that we couldn't use our prokard ....then it was an excuse that there were no tables available when there were plenty available. Her attitude was disgusting and made excuse after excuse......another being that The Marriot is a new hotel and that they were still finding their feet which was not true. My family was so upset with the backwards and forward arguing that we did not enjoy our breakfast which was meant to be a family outing. I also overheard other guests complaining about not being able to use the Prokard ......she also told us that it cannot be used over the holidays.......she made so many contradictory excuses. I had called on the Monday before (11 Dec ) and spoke to Daniel ( the services manager ) and he confirmed that all the benefits for dining is as per all Marriot hotels and that we are welcome to come on the Saturday. I spoke to Daniel on Monday ( 18 Dec) to complain of what we experienced on Saturday and he passed it onto Razeen ( another manager) who didn't have the decency to call me with an apology and confirm what the rules are wrt Prokard benefits. My advice to Prokard members ......keep away from The Marriot as they are not so professional and sophisticated as they profess to be and rather patronize the other Protea hotels. Pat Naidoo 0832527347

Excellent location – literally minutes away from the OR Tambo airport. There is a shuttle but it is difficult to locate it. Maybe some signage would help? Once we located it we were however in the hotel in about 5 minutes. The shuttle is quite efficient. The rooms are good sized but the bathrooms are small in comparison. The room was cleaned regularly. The coffee / tea amenities were good. The room I stayed in was however dated, needs updating of the rooms. The heater in my room did not work. I just hope it works during winter. On meals, Breakfast had a good spread on the buffet, very nice. It is the best meal of the day. Lunch and Dinner was also quite good though not as good in variety unless you use the ala carte menu. I did not use the restaurants much outside the meal times or the bar so I am not able to rate these for now. The 3 stars are largely due to the staff. Staff are generally slow, have a poor attitude and look like they have been forced to work. This was especially at the reception and in the dining. You really need friendlier staff at the reception! A good number of times staff paid more attention to speaking with their colleagues than serving guests. I would be in the middle of something with a staff member but another staff member comes to them speaking in their language and you have to wait. It happened to me too often for comfort. Never seen this anywhere else I’ve travelled. A few times they were also speaking across the room. We however met some lovely staff – a gentleman called Trust and a mature lady who was doing our eggs at breakfast, I forgot her name. Do not expect too much but it is an excellent location if having an early flight.

Stayed one night whilst changing planes. Can walk to and from the terminal. Good food and friendly staff. Clean. A little busy since it is the only hotel in the terminal

I am a youth leader taking a group to Port Elizabeth. Because of the way our flights worked out we had to spend the night in Johannesburg. I emailed 4 different hotels and Premiere Hotel was the only one to get back to me in a timely fashion. They were extremely helpful and responsive. Mercy was great to work with. They also arraigned transportation for all 34 of us from the airport to the hotel and once at the hotel we all ate in their restaurant and the food was wonderful. Pete, the restaurant manager, was extremely helpful. Overall Premiere hotel took what was the most stressful part of our trip and executed it wonderfully. The rooms were spacious and well appointed. The overall amenities of the hotel were absolutely wonderful. The management of this hotel should be proud. 10/10 I cannot recommend them enough.

The hotel is great for a one night stopover on arrival in JNB or departing from JNB. Free shuttlebus to the hotel / airport every 30 minutes. 10 minute journey. We arrived early and room wasn’t ready. So, having checked in, staff looked after the luggage and we went for a drink and sat in the garden for 45 minutes. Staff came to tell us room was ready and took us and the luggage to the room. Standard room is not huge but adequate for a one night stop. Room has the usual expected facilities; tea / coffee and tv. Not a lot of storage space but ok for a short stay. Window opens if you want fresh air instead of aircon. Décor around the hotel is very interesting, unusual and a little quirky. Definitely worth having a look around! Restaurant is open all day with a good choice on the menu at very reasonable prices. Meal in the evening was very good. Two fantastic guys work on the bar, Irvin and Oscar, are very friendly and helpful and regularly check that everything is ok and if you need more drinks. No need to walk from the garden to the bar. There is an outdoor pool and a gym in the basement. Good range of food for the buffet breakfast. Check out was quick and efficient but as a Marriott Bonvoy member, it was express service for me. Would certainly use this property again if I needed an airport stopover. NOTE! Do not confuse this hotel with the Protea Transit Hotel which is in the airport complex.

OK, so let's start with the 'not-so-nice stuff'. Look, it is what it is. It's a 3-star (at best), hotel that was converted from apartments into a 'suite' experience hotel. It's cheap as chips, so with that in mind you're obviously not going to expect anything flash. The towels, while clean, could certainly do with being replaced. Overall, a fresh coat of paint would not hurt and the kettle was abysmal - we actually ordered our own kettle from 60/60 - the one in the room had not been descaled in...well, ever. It's very basic accommodation, the telephone in the room didn't work and the extractor above the stove was diabolical. Now, for the good stuff. The staff are AMAZING. So friendly and super helpful, check-in was breezy and even though we arrived a full 2 hours early, we hardly had to wait for our room to be ready. Aside from what I already mentioned, the room itself was SPOTLESS and that made up for the 'niggly' bits. The location is great, just a few minutes from the airport and close to the areas we had business in. Honestly, for what one pays for this place, there are no complaints. You can order from 60/60/ Uber Eats/Mr Delivery and there is a restaurant on site - although we didn't order from them, we left early and came back fairly late so it was just simpler to order in - and they delivered to the room. So all in, if you're not in Jozi for a holiday, then this place is kind of ideal. Internet was fast enough and complimentary and as we literally only used it as a base for our dealings in the big city, it was more than adequate.

Nice hotel with beautiful garden,bit lack of consistency,However the service in restaurant was amazing,Shout out to the guy wearing ALL BLACK in the restaurant I just can not remember his name,hes fully of energy,friendly and engaging with every guests,His customer service skills was so excellent,having him to ask us about our stay,the rooms,food and everything about the hotel made us feel special and acknowledged,Staff to learn from him,His customer service was top notch those three days.I hope this reach to his ears.Well done.

Stayed one night at the end of a long day on the road and thought this was the perfect antidote before flying home. The location of the hotel is quite wonderful, just over the road from the terminal and just exudes calm - much appreciated after some chaotic days. The warm and friendly welcome from Kea checking me in really set the scene for a marvellous stay. My room was wonderfully luxurious and gave me ample opportunity to recover from my travels. The swimming pool on the 8th floor is surprisingly compact, with the lifts opening directly onto the poolside, but it is perfectly fine for a morning dip. It also offers a splendid view out over the terminal and the runways beyond. The pool was not in the best condition (e.g. one of the steps on the ladder into the pool was broken) but I assume this will be addressed by the 3 week long closure and refurbishment of the 8th floor (5 July-23 July 2023). The food on offer at the hotel is quite superb. The dishes I tried from the evening dining menu, room service menu and breakfast menu were all quite superb. The French toast served up for breakfast was particularly delicious. Overall, I thought this hotel was excellent and I would happily stay here again on my next visit to South Africa.

FANTASTIC experience right from the moment I checked in. The hosts are super friendly and helpful, and even drove me to a shop nearby when I needed a SIM card. The property itself is PERFECT if you need a few days to relax and unwind after a stressful series of flights! The garden is lovingly manicured and even has a pool, which was a nice surprise. They also have a FREE shuttle service from and to the airport as long as you let them know when you need it. The hotel is only 5 minutes drive from O.R. Tambo airport too, so don't get scammed (like I did) by the airport taxis (they charged me 250 rand for a 5 minute drive!). The hotel has its own kitchen and menu and will deliver meals to your door, and they also have a small shop with toiletries, etc. which came in handy. WiFi is good too, even for video (definitely better than the airport's!😅). So, next time you're heading to Johannesburg, definitely book Emerald Hotel. Now I just wish I had booked 5 days instead of one! 👍🏻👍🏻👍🏻

Ok, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK, OK

We needed a pleasant place to stay overnight longer than what is available at an airport hotel as our international departure was late afternoon. I chose Sunrock because of airport transfers inclusion, its proximity to the airport and traveller reviews. What a pleasant surprise this place was. Will definitely stay here again, particularly when travelling with family. Nice garden and lovely pool area. The themed bar was a delight, and the dinner (extra), although simple without much choice, was delicious. Good security and very pleasant staff. Whilst some reviewers state they have found it noisy at times from surrounding residences, we did not experience that at all and actually found it to be peaceful, despite some airplane noise during the day (which is to be expected when only 10 minutes from an airport). We chose the honeymoon/double room. It came with an ensuite bathroom which had both a bath and walk in shower.

What you see is what you get and then some. The staff are so polite and keen to assist; the rooms are spacious and very clean; and the breakfast has quite some variety. The location is very central within the Sandton area which makes moving around pretty easy especially since they provide shuttle services to and from the Sandton city mall.

A comfortable stay. The staff is friendly and helpful. I would definitely stay there again. 

If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

I stayed there several times and definetely will stay again.Very good hotel in Sandton..Modern furnished..bed very big and confort. All staff are helpfull and happy to assist you.Breakfast has lots of international and local fresh choices.Checkin and checkout was very professionel.The Hotel is next to the Nelson Mandela square and lots of restaurants and shops inside the mall.

As a guest from Namibia, I recently stayed at Road Lodge for three nights, and I wanted to share my experience with fellow travelers. Overall, the hotel offers beautiful aesthetics and has a friendly and helpful staff, which contributed positively to my stay. However, I must address a significant concern regarding the control of noise within the premises. Upon my arrival, I was immediately impressed by the hotel's elegant design and the warm welcome from the staff. Throughout my stay, the employees were attentive and willing to assist with any requests or inquiries, making my interactions with them enjoyable. Regrettably, I encountered an issue with noise disturbances during my stay, which greatly impacted my ability to rest and relax. After experiencing a sleepless night due to noise caused by other guests, I expressed my concerns and requested a cancellation and refund. The hotel offered an alternative solution by moving me to another room. However, the experience in the new room was even worse, as the noise levels persisted and disrupted my sleep further. As a guest, I believe it is essential for a hotel to maintain an environment conducive to rest and tranquility, especially during nighttime hours. While the hotel's staff was responsive to my concerns, the noise issue was not effectively resolved, ultimately leading to an unpleasant experience. I sincerely hope that the management addresses the noise control concerns promptly. It is my belief that by prioritizing the peaceful enjoyment of all guests, the hotel can provide a truly exceptional experience. I would recommend that the hotel management takes immediate measures to address this issue to ensure a restful and comfortable experience for all guests

The hotel was very convenient and the staff especially Eunice , was exceptional she made sure when we went for breakfast all was in order and in time The room was great considering I would need it only at night as I was busy with the mall I will definitely be back again !

The environment is very good, the decoration is actually okay, but after all, it can still be seen after a long time, and the health status is okay, that is, a pillow on the sofa is broken, and the pillows in the room for the 21st night after tax increase have to be used well Right. The service was very good. No matter whether the deposit was discussed during the check-in of the previous generation or later led to the room, it was very gentle and polite. Many people praised the delicious breakfast.

I am a fairly frequent business traveller and stay in many hotels- most I don’t review as they just don’t stand out! This one however, I had to review!! I arrived a little earlier than check in and was greeted by Itumelemg on reception who was very helpful! My room was on the 18th floor and really lovely and well appointed! I was even treated to an AMAZING biltong platter - thank you!! 😊 Room amenities were great (nespresso coffee and Charlotte Rhys products!) I then had a few meetings close to the hotel (within 5km) and was offered a complimentary transfer and pick up by their drivers. Siphwe really looked after me and was a great ambassador for the hotel. The hotel itself is very well managed but what sets them above their comp set is the team who represent the hotel! Well done to everyone for exceptional service! A fantastic visit- I’ll certainly be back!

We stayed here for a total of 4 nites, beginning of March, two nites we had booked for some rest before joining a group tour of South Africa and Victoria Falls. Two more nites were included in the tour. We arrived very early on the first day, and our room wasn’t ready (no surprise), so we walked over to the mall via the 6th floor access. (Sandton mall), and had a very nice breakfast/lunch at the cafeteria in the Woolworths. When we returned to the hotel, our room was ready, and a porter brought our bags up right away. The room was of a good size, king size bed was comfortable, bathroom had separate shower and bath, and was nicely decorated. We were totally exhausted after almost 24 hours of travelling, and were fast asleep within minutes. Upon waking, we had a very nice dinner at the hotel’s San restaurant. Breakfast in the morning (included) was amazing- there was a cold buffet spread, and in addition, you could order an a la carte dish from the menu - no going hungry here. Honestly, the only thing i could complain about was how cold the water in the pool was.. Besides the easy access to Santon mall, you can also walk to the Nelson mandela square which flows into the sandton mall, which had quite a selection of restaurants - we ended up eatin 2 very nice dinners there. This would definitely be our hotel of choice, should we ever return to Johannesburg..

Had a great stay at the City Lodge Sandton. The room was spacious, neat and clean with stylish furniture and finishes. The interior of the hotel is of a very high standard. Great breakfast with lots of variety. Room service was prompt and staff assisted with friendliness.