Posted on Jul 31, 2026|Superior King Room Non smoking
Guest UserGreat hotel, good location, and the staff is nice, but overall, it's not all that great.
The breakfast offers a wide selection, but the typical continental breakfast is rather lacking. There's only one type of cold cut and no cheese. Many items are constantly empty (fruit juices, butter, fresh fruit), and you're always waiting for them to be refilled, so you have to be quick. There's a large selection of hot Vietnamese dishes. Omelets, fried eggs, and scrambled eggs are freshly prepared upon request.
Otherwise, it offers a lot (swimming pool, billiards, Skybar on the 33rd floor), but nothing really works. We were there for 3 days. The swimming pool was supposed to be open from 5 AM to 10 PM, but it was always closed when we arrived. On the first day, it closed at 7 PM in the evening. On the second day, it was closed all day for cleaning. On the third day, it was already closed by 10 AM in the morning.
The rooms are nice, but the faucets and wardrobes are showing their age, and the bathroom fan doesn't work.
Overall, it's okay, but somewhat disappointing for a 5-star hotel.
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Price per night from:£25
Posted on Jul 19, 2026|King Room, Deluxe Guest Room, 1 King, City View
Vivicly
The Sheraton's standard is undoubtedly high. The facilities are excellent, and the room was bright, spacious, clean, and comfortable, with a great floor-to-ceiling window view. The breakfast spread was diverse, abundant, and delicious. The staff provided excellent service, but their language skills for foreign guests were a bit lacking; they struggled with both Chinese and English, primarily communicating in Vietnamese.
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Price per night from:£54
Posted on Mar 8, 2025
jiangsiyan
The room was very comfortable, the bed was very soft, a good night's dream
Hygienic: very clean and tidy
Environment: Good environment, economical and affordable
Service: Good service
Facilities: The side is very romantic, and also sings Chinese songs.
Breakfast is often non-sheng
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Price per night from:£14
Posted on Jul 27, 2026|Executive Room
Guest UserOur room on a lower floor had a strong odor, but after we were moved to the 15th floor, it was fine. The room was quite spacious. Breakfast was just okay, but the black glutinous rice yogurt was delicious! (It was great that one of the ladies at the front desk spoke a bit of Chinese.)
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Price per night from:£35
Posted on Apr 29, 2026|Deluxe King Or Twin Room
XiaohuisanhaoGood. Breakfast was good, and the service was excellent.
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Price per night from:£24
Posted on Jun 4, 2026
Anonymous UserThe hotel is a bit old, but the breakfast is good, especially the eel noodles – what more could you ask for? The Wi-Fi was decent too. Plus, the bathroom even had a bathtub. Overall, it was a pretty good stay.
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Price per night from:£12
Posted on Nov 24, 2025
Rachel Worsley
We had an absolutely amazing stay here! We came during our honeymoon and the staff went above and beyond to make our stay special, including a room upgrade and beautiful personalised touches in the room. Dinner was delicious and service was perfect throughout. Special thanks to Trang, Hanh and Hien for being so kind, welcoming and thoughtful. We hope to come back again!
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Price per night from:£38
Posted on May 26, 2024|Deluxe Twin Room
Guest UserThe hotel is quite old, the breakfast food is not diverse, the service is okay, the entrance and exit of guests is not according to regulations, everyone should pay attention.
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Price per night from:£19
Posted on Jan 30, 2026|Queen Room
Guest UserThe hotel is large, and the interior is nice. The rooms were spacious, and the service was quite good. Most importantly, the buffet breakfast was incredibly abundant; there was a wide variety to choose from, and it tasted excellent. I highly recommend this aspect!
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Price per night from:£19
Posted on Mar 14, 2021
WEIWhen checking in, the last guest’s room card sleeve was still left, and the last guest’s mineral water bottle was still on the round table. The bathroom floor is slippery and easy to fall after bathing.
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Price per night from:£23