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Top rated hotels in Managua

Managua Backpackers Inn

Managua Backpackers Inn

3.5/510 Reviews
The worst attitude I’ve ever seen. I cannot return to my country because of the war and the owner told me “You are not that broke if you are travel the world” and charged me money for the booking I’ve never used. I don’t normally post negative reviews but here I feel that it’s a matter of justice. I’ll describe the situation below so that everyone could decide for themselves if they want to stay here and be a customer of this business. I’m from Ukraine and now I’m temporarily in Nicaragua because due to the Russia-Ukrainian war it’s not safe to return to the city where I used to live. The situation there remains unstable and dangerous. I booked two nights at this hostel. I didn’t read the reviews or anything (which was my mistake). I simply choose it because it was the cheapest option and I’m now obviously pressed for money. At the border crossing from Honduras to Managua, some unexpected issues occurred and the officials told me that I had to go back to Honduras and wait. I immediately notified the hostel stuff via a chat on Booking and explained the situation. I politely asked them to change the dates of my booking or cancel it without the penalty due to the force majeure situation. I also told them that I couldn’t afford paying for the accommodation where I didn’t stay because my budget was pretty limited. In response, the hotel owners charged me the full amount for two nights and deleted the chat. Also, they didn’t reply to any of my messages or to my email. I couldn’t believe, thought, that someone could treat their customers like that and came to Managua to talk to the owner. When I came to the place, the owner seemed pretty nice, but his attitude changed once he found out that I wanted to ask for the favor of getting the services I’ve paid for. I wasn’t offered any compromise or, God forbid, any help. He also lied to me that they had to send some people away because of my booking. I know that it’s not true because I checked Booking several times, and the beds in dormitory were always available for all dates. Basically, he just kicked me out and I had to walk with all my stuff for 50 minutes alone in Managua LATE AT NIGHT. Probably, he decided that I was wealthy enough to afford a taxi but I’m not. I do understand that business is about making money but at what cost? Are thing going so bad that the owner really had no choice other than taking money from someone who’s going through hardship? I didn’t ask for any charity or something like that. The money has already been paid. The man stated no particular reason why I couldn’t use the money I’ve paid for two nights to stay at least one night. He just kicked me out because he CHOSE to do so. Therefore, dear travelers, decide for yourself if you want to finance such an institution.
Best Western Las Mercedes Airport

Best Western Las Mercedes Airport

4/5105 Reviews
Literally just crossing the street from/to the airport, perfect for early flights or late arrivals. Rooms are like small cabins, clean and tidy. Nice setup with two pools. The hotel facilities are Nicaragua style and so is the breakfast - good traditional breakfast, but don't expect a western breakfast.
Hotel Agualcas

Hotel Agualcas

4.3/559 Reviews
I booked this hotel because of the great reviews, the time our flight landed and the convenience of being close to the airport. We arrived late at night and their shuttle was not available so I was told they would have a taxi waiting for us to bring us to the hotel. That never happened. Upon arrival - no greeting from the woman at the front desk and the atmosphere was not welcoming at all. She explained nothing to us and only asked for payment. I had to ask for water, amenities information and the time that breakfast is served. The rooms were comfortable, I like the three beds and they have AC. My husband however, made the mistake of looking behind one of the bed posts and there was tons of hair, dust and dirt accumulated for who knows how long. It was awful! In the morning - same, no greeting from a different woman at the front desk. To top it off - they were supposed to refund $50.00 back to my credit card. As of today, no refund! So on top of being rude, they also keep the money that they say they are going to refund. Pros - bellhop was extremely nice and helpful and so were the gentlemen working in the restaurant in the morning. Other than that - I would stay far away from this place. Or maybe because we are latinos we are treated differently than other guests. We will never stay here again and we were very excited to be here as this was our first trip to Nicaragua.
DoubleTree by Hilton Managua

DoubleTree by Hilton Managua

4.1/5112 Reviews
everything good but noise of poolside wedding party is too.huge.that disturbed all tenants. can you put a little control to the volume. it makes the hotel like disco and inside the room and dining facilities and in lobby we are hear the beats from the pool!!
Holiday Inn Express Managua

Holiday Inn Express Managua

4.5/5103 Reviews
Help foreigners set, use this platform to issue tickets quickly, more convenient, manual reply quickly
Hilton Princess Managua

Hilton Princess Managua

4.2/568 Reviews
This hotel is quite dated and it was disappointing to see that the hotel wanted to charge guests for water in the room. Also, the sink and bathroom in the room were not properly maintained. However, the breakfast was good.
Hotel Contempo

Hotel Contempo

4.3/553 Reviews
The facilities are nice BUT they are lacking good service, It’s just just not there. Let me tell you from the beginning this place is NOT LGBTQ friendly, I spent a night here with my partner and the staff was very rude and kept looking at us in a very judgmental way, nobody gave us that welcoming feeling you expect from a place where you visit for the first time specially if you’re paying for the service and expect great things. From the beginning there were many issues. As a 5-star Hotels Forbes Trainer I can tell you they need to fix many things 1. The front desk staff is NOT KNOWLEDGEABLE about packages and what’s included in the price I booked my reservation online and never received any confirmations nor any details via email, I had to call the hotel and ask for them to process the reservation. Again the front desk lady knew nothing about it and had me call Marjorie? For more details. 2. They did not give me any details about breakfast when checking in and we missed it. The front desk Lady was rude and dismissive she did not provide any details about the services and where to find stuff around the hotel. 3. They did not give us the welcome cocktail 4. I asked for a different wine than the one included in the package and even though they couldn’t change it for free, they still did not offer me another option even as an extra cost, which I would’ve pay for if offered 5. During dinner, the server was so worried about 2 men enjoying their romantic package that she messed up my order and brought the wrong plate (never apologized for it) 6. The servers at Azul are rude and just not welcoming. Customer Service it’s just not present, it’s just plain rude and horrible service. In the end they have the facilities and they’re nice but they’re lacking great staff and great service. NOT recommended at all specially if you’re local, if I ever come back it might be just because of the American set up they have in most of the facilities but not because I was happy during my stay.
Holiday Inn Managua - Convention Center

Holiday Inn Managua - Convention Center

4/545 Reviews
D' la Torre Hotel

D' la Torre Hotel

3.9/542 Reviews
The folder charged me the money again after I paid on the trip platform, claiming that the platform only gave them 27% and charged me again 31 dollars more, saying that the platform does not advertise that it has two types of rooms, one with fan and the other with a/c and it costs 58 dollars a/c the pool area is dirty the water in the pool is green in short the hotel is kind of neglected
Real InterContinental Metrocentro Managua, an IHG Hotel

Real InterContinental Metrocentro Managua, an IHG Hotel

4.5/560 Reviews
As great as advertised. The FD agents were great, security was so nice to let me know we had left the car unlocked. The place was clean and beautiful. I wish we had spent the whole week there. We will be back and hopefully we can stay there again.

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Local Travel Info

Number of Hotels129
Number of Reviews1,427
Average Price (Weekdays)KRW 165,453
Average Price (Weekends)KRW 162,525