Hotels With Swimming Pools in Jalisco, Mexico

Great location. Hotel is on the older side but it was a clean bed and cool room for the stay. 97% of the staff were very friendly and service was great. Unfortunately some have really bad attitudes directed only at particular guests. Strangely those were also not wearing name tags. With that said Jesus was one of the most helpful and friendly staff member. Not sure if it just México, but there seemed to be a form or paper needed to be completed for every step of the check in and check out process. Not very eco friendly and must need huge storage facilities for all that paperwork. Overall, a great stay and will stay there again.

The hotel is very close to the airport, it should be complete, the food and entertainment is complete, and the customer meets at the hotel. The only downside is that the hotel does not include breakfast and wifi. If it is all-inclusive, it will be perfect.

My friend and I stayed at Hotel Mío for 9 nights and we had a wonderful time. It was our first time taking a trip outside of the US, and our stay at Hotel Mío did not disappoint. The entire staff was extremely helpful from the very beginning, from helping us get our bags to the room, to 24/7 room service, and their helpful accommodations to our language barrier. Most of the staff knew English, and if they didn’t, they didn’t hesitate to find someone who could understand and help right away. The woman helping us with our bags went out of her way to suggest night life that we may like to experience, making us feel welcome from the beginning. We spent a lot of time at the gorgeous rooftop pool, where we enjoyed drinks, food, and live music under the beating sun. We had an AMAZING server, Ali, for most of our time at the pool. She remembered us throughout our stay, remembering the drinks we ordered, and engaging in thoughtful communications, showing she went above and beyond to make us feel comfortable and accommodated. The manager that we had seen almost every day at the hotel remembered us from the start, and made sure to check in on how we were in passing, while also remembering our orders and helping to accommodate our needs. We will definitely be back in the future, and we hope to see Ali and all of the other amazing staff there as well.

Our tour booked us this hotel for the group, the hotel mentions that the language’s spoken are English and Spanish. No staff speaks English. There’s a restaurant downstairs, La Milonga. We ordered food and drinks. Waited for an hour, no service, my friend received her soup it was too salty. It was like a cup of salt in water with a pinch of mushrooms. I ordered caesar salad and a drink, 60 minutes later we left. Now the room, it’s okay but bathroom has barely hot water, no place to hang towels. No place to put soap and it’s filthy. We were told this is a newer hotel, see the pictures of shower and you get the idea. I won’t waste money on false advertising. Total disappointment.

Very comfortable bed, pillows could be better, not so fluffy anymore. Rooms with two beds have bathtubs and it was perfect to relax after being at the Expo. Super hot water. Very extensive breakfast. There is everything. I loved it.

I stayed at RIU Guadalajara for 4 nights in August 2022. I will stay there again on my next trip. My room was comfortable and clean. The bed was comfortable and refreshed everyday by 'Helga'. Breakfast was included in my rate and it was well worth the money. I dined on the patio overlooking the city and enjoyed my morning coffee in the morning breeze. The buffet has everything you'd want for breakfast or brunch and the service is excellent. The waiters brought want you wanted without interrupting your meal. Highly recommended!

I was very disappointed with my stay. The room was small, dark and depressing. It was an interior room with the window facing the lobby and not outside. The room smelled strong of mold and paint. The toilet handle was broken. Most of the wood flood was warped and bubbled from clearly having been flooded at some point. I asked the front desk to change to an exterior room but they said none with a king sized bed were available. It was very noisy and every sound from the hallway echoed throughout out the room. I believe the was some sports team staying there and it was hard to sleep with kids running through the hall from room to room, shouting, and slamming doors constantly! I will not stay there again and recommend other nearby hotels that cost less!

We stayed for a week at this hotel. The location is centralized and right next to the Plaza del Sol, a large open air shopping center. First and foremost, the service was outstanding. At all times we felt the staff cared and did what they could to help us enjoy our stay. The breakfast at the Cafe Urbano was outstanding with a wide array of freshly prepared and delicious food. The service at the Cafe Urbano deserves special mention. We tried the French restaurant and enjoyed it; tasty French bistro style food and good wine. The club level service was very good, with two hours of a very fine wine. We were pleased with the upgrade that we received due to IHG diamond status; the room had a living room and a ridiculous bathroom. Not many cons; the pool is underwhelming and there did not seem to be many guests. All and all, we felt the famous IHG hospitality and recommend.

Hotel is pretty new so it’s still kept up quite nicely. However I found the staff here at both the front desk and the restaurant exceptional. We stayed here on two different occasions and they were both good. Rooms have the proper windows to quiet the noise outside. Also the hotel has a shuttle to the airport BUT NOT FROM THE AIRPORT so keep this in mind. Uber is not allowed at the airport so you will need to take a taxi by pre-paying inside the airport near the rental car area. If you’re in need of staying near the airport, this is the best choice by far. Breakfast is usually included and pretty good too, not that continental crap. Enjoy! 😀

The hotel stands out for the location. Keep in mind for a 3 star hotel the rooms are small and outdated but for the price your getting a very good deal for PV compared to many places. The Taxi/Uber are available, the beach is walking distance, lots of amazing places to eat and shop, lots of night life and entertainment, and the buses are available for public transport anywhere in PV which i found to be the most convenient. Simply the location is the best ever and that is what your paying for the most in the price. The hotel staff cleans the room really well the the courtyard is pretty beautiful especially at night. The AC is so cold and well maintained that you wont be able to sleep on low setting. The staffs are very friendly and check-in and out was a breeze. Overall I am very happy with my stay here, next time ill be staying here again.

Our tour booked us this hotel for the group, the hotel mentions that the language’s spoken are English and Spanish. No staff speaks English. There’s a restaurant downstairs, La Milonga. We ordered food and drinks. Waited for an hour, no service, my friend received her soup it was too salty. It was like a cup of salt in water with a pinch of mushrooms. I ordered caesar salad and a drink, 60 minutes later we left. Now the room, it’s okay but bathroom has barely hot water, no place to hang towels. No place to put soap and it’s filthy. We were told this is a newer hotel, see the pictures of shower and you get the idea. I won’t waste money on false advertising. Total disappointment.

Very comfortable bed, pillows could be better, not so fluffy anymore. Rooms with two beds have bathtubs and it was perfect to relax after being at the Expo. Super hot water. Very extensive breakfast. There is everything. I loved it.

I stayed at RIU Guadalajara for 4 nights in August 2022. I will stay there again on my next trip. My room was comfortable and clean. The bed was comfortable and refreshed everyday by 'Helga'. Breakfast was included in my rate and it was well worth the money. I dined on the patio overlooking the city and enjoyed my morning coffee in the morning breeze. The buffet has everything you'd want for breakfast or brunch and the service is excellent. The waiters brought want you wanted without interrupting your meal. Highly recommended!

I was very disappointed with my stay. The room was small, dark and depressing. It was an interior room with the window facing the lobby and not outside. The room smelled strong of mold and paint. The toilet handle was broken. Most of the wood flood was warped and bubbled from clearly having been flooded at some point. I asked the front desk to change to an exterior room but they said none with a king sized bed were available. It was very noisy and every sound from the hallway echoed throughout out the room. I believe the was some sports team staying there and it was hard to sleep with kids running through the hall from room to room, shouting, and slamming doors constantly! I will not stay there again and recommend other nearby hotels that cost less!

We stayed for a week at this hotel. The location is centralized and right next to the Plaza del Sol, a large open air shopping center. First and foremost, the service was outstanding. At all times we felt the staff cared and did what they could to help us enjoy our stay. The breakfast at the Cafe Urbano was outstanding with a wide array of freshly prepared and delicious food. The service at the Cafe Urbano deserves special mention. We tried the French restaurant and enjoyed it; tasty French bistro style food and good wine. The club level service was very good, with two hours of a very fine wine. We were pleased with the upgrade that we received due to IHG diamond status; the room had a living room and a ridiculous bathroom. Not many cons; the pool is underwhelming and there did not seem to be many guests. All and all, we felt the famous IHG hospitality and recommend.

The hotel is in a good location, if the option is to rest and not to the centre; it has safe, free parking. The suite was quite wide, containing everything necessary for a pleasant rest, careful furniture and complying with everything you offer on your website for that room; wireless internet included, though medium intensity; The hotel was very comfortable and very comfortable and the room was very clean and was very clean. The staff was very careful, both reception, buttons, restaurant.

I have been coming here at least three times a year for the past four years. And I have basically given up any hope of this hotel improving. In fact it seems to be getting worse and worse each year I will explain: First is with disability support. They have an underground garage with a very slight ramp up to elevators to take you to your room, yet the only handicap spots available are outside where you have to go up along fairly steep ramp to get into the hotel being open to the elements whether it is strong winds or pouring rains. While able bodied people are able to park underground in the garage with no issue. There are two parking spots beside the entrance I have repeatedly asked the hotel manager to kindly label those for accessible guests because it allows doors to open wide and wheelchairs to come out or for those with mobility issues but most of all people do not have to walk a long way to get into the hotel that have special needs. I’ve spoken to the manager directly three times, sitting down with him in the hotel lobby and he played he smiled and says will look into it and has done absolutely nothing. I am ashamed and disgusted in his behavior and lack of caring towards his customers, especially a repeat customer over many years that his staff have gotten to know quite well. The parking spots are quite small and you can tell downstairs to look at any pick up truck or SUV that is basically touching both lines and they have no way to open a door without banging the other car and everyone is trying to park on one side of the line to allow others some space… While the two spaces at the entrance enjoy the luxury of all the space they want and it is always taken up by able-bodied people forcing those with disabilities to find other alternatives. After 9 PM you basically cannot get any space in the underground covered garage and have to park outside if you can find a space . In this day and age when everyone is doing all they can to make their properties more inclusive and welcoming to everybody of all genders orientations and abilities… The velvet hotel is still sitting back in the 1990s and is not doing anything to improve its image or reputation as a supporter of people with different needs. They are very happy to take your money but do absolutely nothing to accommodate you. Speaking of the staff… But I first started coming a hotel offered services in three languages. When I arrived several nights ago not one person in the evening could speak English. I fully support that everybody coming to Mexico should be learning a little bit of Spanish… And I can have a basic conversation however I still need help with words and trying to get through any ideas when I was checking was very frustrating to the point of simply just walking away because I wasn’t getting anywhere. It seems like every time I come here every few months they are many new staff here and more staff have gone. One of the few remaining long time staff members, Miriam is still

Excellent service with a very friendly staff. I booked a reward stay for a standard room and received an upgrade because I am a HH Diamond member. We spent six nights on the seventh floor with executive lounge access and had a fantastic time. The room’s city view--facing toward the north--was terrific. The executive lounge has fantastic views across the city, and with the exceptional service from Gustavo, the lounge's host, the environment is relaxing and is the perfect place to unwind in the evening. Do not miss out on the morning’s breakfast in the hotel's main dining room near the lobby. Outstanding selections and choices of authentic Mexican cuisine--as others have pointed out, unsurpassed conchas (pan dulce). I look forward to another stay at the Hilton Midtown and will count down the days to my next stay.

The overall environment is very good, but I don't like the steel frame structure, the sound insulation is not very good.

Excelente ubicación si el plan en llegar a un lugar céntrico, ubicado cerca de todas las plazas comerciales y zonas comerciales de Guadalajara. Un hotel limpio y tranquilo donde puedes pasar la noche descansando y un rato libre trabajando en la computadora. Un buen lugar por su comodidad, buen servicio y atención por parte del personal. La habitación estaba muy limpia y cómoda, asi como las instalaciones. Sin duda volveré a hospedarme en el hotel por motivos de negocios o familiares.

Great location. Hotel is on the older side but it was a clean bed and cool room for the stay. 97% of the staff were very friendly and service was great. Unfortunately some have really bad attitudes directed only at particular guests. Strangely those were also not wearing name tags. With that said Jesus was one of the most helpful and friendly staff member. Not sure if it just México, but there seemed to be a form or paper needed to be completed for every step of the check in and check out process. Not very eco friendly and must need huge storage facilities for all that paperwork. Overall, a great stay and will stay there again.

The hotel is very close to the airport, it should be complete, the food and entertainment is complete, and the customer meets at the hotel. The only downside is that the hotel does not include breakfast and wifi. If it is all-inclusive, it will be perfect.

My friend and I stayed at Hotel Mío for 9 nights and we had a wonderful time. It was our first time taking a trip outside of the US, and our stay at Hotel Mío did not disappoint. The entire staff was extremely helpful from the very beginning, from helping us get our bags to the room, to 24/7 room service, and their helpful accommodations to our language barrier. Most of the staff knew English, and if they didn’t, they didn’t hesitate to find someone who could understand and help right away. The woman helping us with our bags went out of her way to suggest night life that we may like to experience, making us feel welcome from the beginning. We spent a lot of time at the gorgeous rooftop pool, where we enjoyed drinks, food, and live music under the beating sun. We had an AMAZING server, Ali, for most of our time at the pool. She remembered us throughout our stay, remembering the drinks we ordered, and engaging in thoughtful communications, showing she went above and beyond to make us feel comfortable and accommodated. The manager that we had seen almost every day at the hotel remembered us from the start, and made sure to check in on how we were in passing, while also remembering our orders and helping to accommodate our needs. We will definitely be back in the future, and we hope to see Ali and all of the other amazing staff there as well.

The hotel stands out for the location. Keep in mind for a 3 star hotel the rooms are small and outdated but for the price your getting a very good deal for PV compared to many places. The Taxi/Uber are available, the beach is walking distance, lots of amazing places to eat and shop, lots of night life and entertainment, and the buses are available for public transport anywhere in PV which i found to be the most convenient. Simply the location is the best ever and that is what your paying for the most in the price. The hotel staff cleans the room really well the the courtyard is pretty beautiful especially at night. The AC is so cold and well maintained that you wont be able to sleep on low setting. The staffs are very friendly and check-in and out was a breeze. Overall I am very happy with my stay here, next time ill be staying here again.

The view from our room was fantastic, the pool itself is very beautifully designed with lots of trees for shade and privacy. However, I contracted Pseudomonas aeruginosa from the pool the very first night of the trip which ruined the rest of our stay as I couldn’t walk and was in severe pain. I knew immediately what was causing the swelling and blisters, so we went to the on-site medical staff to receive a prescription for antibiotics. Paid $155 for the doctor to tell me it was not an infection and to take ibuprofen. Gave it a few days treating with Ibuprofen and it was only getting worse. Ended up moving to another hotel, seeing another doctor to get the prescription I needed and the infection cleared up very quickly thereafter. If not for this combination, the stay would’ve been pretty good. Though I highly recommend you eat elsewhere, as the food was disappointing compared to what you can get at any other restaurant in the area. For the price we paid, we will be staying elsewhere next time.

Alejandro, Erik, Moises, Rafael are the best! They always take great care of us when we come- Moises and Rafael for more than 30 years! This is not like the new mega-resorts. This is a quiet place with character. We come here to relax, and take an occasional short bus or taxi into town.

We are here now and this is our 3rd time to visit the Marriott here. This morning s the best hotel yoyd money can buy in PV. The pool is absolutely incredible in size and the pool service is awesome. Carlos took excellent care of us today. The breakfast buffet is outstanding with great food selections and quality. Reyna has waited on us 2 days in a row and she is outstanding. She truly takes care of her customers. Ice cream - everyone likes ice cream and they gave a great ice cream shoppe. The rooms are very nice and the beds are outstanding! This place is 5 stars!

Horrible hotel! Stayed here for 7 nights for our 5 year anniversary. It all started at checkin. Before you get your room keys you’re forced to listed to a 30 min timeshare sales pitch. After we get our keys they put us in a room on the second floor. Floor 1 and 3 are being completely renovated and be renovated I mean gutted from top to bottom. 7am the next morning we are woken up to jackhammering and sledgehammers shaking our room! We decide to get up make coffee in the room and go talk to the front desk. We go to pour water in the coffee maker and it’s completely covered I mold! We go to the front desk and tell the man our situation. We are told that they are sold out, but (conveniently) they have a suite available for $140USD extra a night! We pay, cause we are 2000 miles from home and just want to have a decent rest of our vacation. We get to our room and it’s THE EXACT ROOM JUST ON A QUIET FLOOR! Not a suite! Not an upgrade. We go to the pool and invite 2 friends from a neighbor hotel for drinks/food at the pool. We all order drinks/food and 10 min later we are told that our friends have to pay $150USD to be at the pool!!! There’s literally 6 people at the pool besides us! We cancel our order and try to leave. We are told we still have to pay for the food/drinks we never received! Complete scam! They were never sold out by the way. The 7 nights we were there were saw maybe 20 people. Do not stay here!!! Worst vacation of my life!

Loved this place, Close to everything. Money exchange across the street, OXXO right at the end of the block (left) out of entrance. This hotel is in a loud old town area but if that is what you are looking for this is the place for you! Alot of locals with families frequent this hotel, it is a bit outdated and the pool is rather small, but it is a great place with convenience to everything. The wharf to Yalapa etc... it right outside to the left on the beach. Flea market close by, everything close by. Rooms- Very outdated and i noticed some mold, but you dont spend 24/7 in your room. Staff- INCREDIBLE!!!!!!! - HUGE SHOUT OUT TO VICTOR THE BARTENDER WHO SERVED ME EVERYTHING EVEN WHEN THERE WAS A LINE UP QUICKLY AND EFFICIENTLY ! ( THERE WAS NOT A LOT OF TOURISTS WHEN I WAS THERE) --HUGE LOVE SENDING TO ZUMBA MY MAID, WHO WAS SO PATIENT AND HELPED ME ANYTIME I NEEDED ANYTHING. FOOD- Mostly pretty good, soups were really good, snack bar by the beach entrance served the usual fatty foods but filled the gap until dinner. I stayed in a super saver room which is VERY small, so if you can stay in a room facing the pool. This room was alright for what I used it for, to sleep mostly, but it is very loud until about 2 am. All the staff are very accommodating and kind. I had Zero problems here and would highly recommend this little gem. I will stay there again, just in a different room. Cheers!!!!!

After a two year absence, I returned to the San Marino for my fifth visit, a two week all inclusive holiday April 7-April 21....I was greeted warmly by the Manager Luis and assistant manager Armando. Mauro the hotel porter was his usual friendly self. I found the hotel again, very clean, with ongoing physical improvements to the hotel itself, and the food overall had improved from the last visit.....The bathrooms in the cheaper rooms desperatey need to be updated...but then of course prices go up. I must say they have replaced the mattresses and while firm, they are unlike the concrete blocks of yore that required a call down to the front desk for a foamy....Perhaps I have a little extra padding now as well....Masking regulations had been relaxed somewhat, but after a few days Covid reared its ugly head again, and masks were worn full time by staff, and guests were required to wear them while choosing their food from the buffet, which was dished out by kitchen employees....I actually preferred this as you know only a couple of gloved hands were on the serving spoons, as opposed to possibly hundreds with a self serve buffet....Food waste was cut down as well.....The servers would dish up small to medium portions, but you could always go back for more if you wanted to....I rarely did as the portions served were generous enough for me. Unfortunately due to Covid regulations and the staffing needed to serve guests, the made to order omelettes in the morning were dispensed with....but there was always a good selection of Breakfast items. The servers and chambermaids were friendly and efficient as always and work so very hard.....please tip your servers and chambermaids well.....Samuel, Jesus, Antonio, and the other servers (whose names escape me at the moment) made our holiday that much more pleasant with their great service. We were there of course at a very busy time Semana Santa(Holy week) and the second week of school holidays...so the hotel was crowded....However, they are enforcing the adults only pool rule....so one could have a quiet drink by the adults pool if one desired. They have closed the upper bar permanently......as it is close to the childrens pool, but it may have been due to staff shortages/cost cutting as well. The bartender Edgar still pours a good drink, and still loves to tease gringos....The beachfront and all of Olde Towne were incredibly busy, and the San Marino being by the pier, is anything but quiet. Would I return to the hotel for another holiday?....Probably, its nice being greeted like an old friend when you return to a hotel, and the San Marino remains good value for travellers on a budget, and the hotel fits me like a comfortable old shoe...but I would definately choose a quieter time of the year to visit.....

Great location. Hotel is on the older side but it was a clean bed and cool room for the stay. 97% of the staff were very friendly and service was great. Unfortunately some have really bad attitudes directed only at particular guests. Strangely those were also not wearing name tags. With that said Jesus was one of the most helpful and friendly staff member. Not sure if it just México, but there seemed to be a form or paper needed to be completed for every step of the check in and check out process. Not very eco friendly and must need huge storage facilities for all that paperwork. Overall, a great stay and will stay there again.

The hotel is very close to the airport, it should be complete, the food and entertainment is complete, and the customer meets at the hotel. The only downside is that the hotel does not include breakfast and wifi. If it is all-inclusive, it will be perfect.

My friend and I stayed at Hotel Mío for 9 nights and we had a wonderful time. It was our first time taking a trip outside of the US, and our stay at Hotel Mío did not disappoint. The entire staff was extremely helpful from the very beginning, from helping us get our bags to the room, to 24/7 room service, and their helpful accommodations to our language barrier. Most of the staff knew English, and if they didn’t, they didn’t hesitate to find someone who could understand and help right away. The woman helping us with our bags went out of her way to suggest night life that we may like to experience, making us feel welcome from the beginning. We spent a lot of time at the gorgeous rooftop pool, where we enjoyed drinks, food, and live music under the beating sun. We had an AMAZING server, Ali, for most of our time at the pool. She remembered us throughout our stay, remembering the drinks we ordered, and engaging in thoughtful communications, showing she went above and beyond to make us feel comfortable and accommodated. The manager that we had seen almost every day at the hotel remembered us from the start, and made sure to check in on how we were in passing, while also remembering our orders and helping to accommodate our needs. We will definitely be back in the future, and we hope to see Ali and all of the other amazing staff there as well.

The hotel stands out for the location. Keep in mind for a 3 star hotel the rooms are small and outdated but for the price your getting a very good deal for PV compared to many places. The Taxi/Uber are available, the beach is walking distance, lots of amazing places to eat and shop, lots of night life and entertainment, and the buses are available for public transport anywhere in PV which i found to be the most convenient. Simply the location is the best ever and that is what your paying for the most in the price. The hotel staff cleans the room really well the the courtyard is pretty beautiful especially at night. The AC is so cold and well maintained that you wont be able to sleep on low setting. The staffs are very friendly and check-in and out was a breeze. Overall I am very happy with my stay here, next time ill be staying here again.

The view from our room was fantastic, the pool itself is very beautifully designed with lots of trees for shade and privacy. However, I contracted Pseudomonas aeruginosa from the pool the very first night of the trip which ruined the rest of our stay as I couldn’t walk and was in severe pain. I knew immediately what was causing the swelling and blisters, so we went to the on-site medical staff to receive a prescription for antibiotics. Paid $155 for the doctor to tell me it was not an infection and to take ibuprofen. Gave it a few days treating with Ibuprofen and it was only getting worse. Ended up moving to another hotel, seeing another doctor to get the prescription I needed and the infection cleared up very quickly thereafter. If not for this combination, the stay would’ve been pretty good. Though I highly recommend you eat elsewhere, as the food was disappointing compared to what you can get at any other restaurant in the area. For the price we paid, we will be staying elsewhere next time.

Loved this place, Close to everything. Money exchange across the street, OXXO right at the end of the block (left) out of entrance. This hotel is in a loud old town area but if that is what you are looking for this is the place for you! Alot of locals with families frequent this hotel, it is a bit outdated and the pool is rather small, but it is a great place with convenience to everything. The wharf to Yalapa etc... it right outside to the left on the beach. Flea market close by, everything close by. Rooms- Very outdated and i noticed some mold, but you dont spend 24/7 in your room. Staff- INCREDIBLE!!!!!!! - HUGE SHOUT OUT TO VICTOR THE BARTENDER WHO SERVED ME EVERYTHING EVEN WHEN THERE WAS A LINE UP QUICKLY AND EFFICIENTLY ! ( THERE WAS NOT A LOT OF TOURISTS WHEN I WAS THERE) --HUGE LOVE SENDING TO ZUMBA MY MAID, WHO WAS SO PATIENT AND HELPED ME ANYTIME I NEEDED ANYTHING. FOOD- Mostly pretty good, soups were really good, snack bar by the beach entrance served the usual fatty foods but filled the gap until dinner. I stayed in a super saver room which is VERY small, so if you can stay in a room facing the pool. This room was alright for what I used it for, to sleep mostly, but it is very loud until about 2 am. All the staff are very accommodating and kind. I had Zero problems here and would highly recommend this little gem. I will stay there again, just in a different room. Cheers!!!!!

We are here now and this is our 3rd time to visit the Marriott here. This morning s the best hotel yoyd money can buy in PV. The pool is absolutely incredible in size and the pool service is awesome. Carlos took excellent care of us today. The breakfast buffet is outstanding with great food selections and quality. Reyna has waited on us 2 days in a row and she is outstanding. She truly takes care of her customers. Ice cream - everyone likes ice cream and they gave a great ice cream shoppe. The rooms are very nice and the beds are outstanding! This place is 5 stars!

Horrible hotel! Stayed here for 7 nights for our 5 year anniversary. It all started at checkin. Before you get your room keys you’re forced to listed to a 30 min timeshare sales pitch. After we get our keys they put us in a room on the second floor. Floor 1 and 3 are being completely renovated and be renovated I mean gutted from top to bottom. 7am the next morning we are woken up to jackhammering and sledgehammers shaking our room! We decide to get up make coffee in the room and go talk to the front desk. We go to pour water in the coffee maker and it’s completely covered I mold! We go to the front desk and tell the man our situation. We are told that they are sold out, but (conveniently) they have a suite available for $140USD extra a night! We pay, cause we are 2000 miles from home and just want to have a decent rest of our vacation. We get to our room and it’s THE EXACT ROOM JUST ON A QUIET FLOOR! Not a suite! Not an upgrade. We go to the pool and invite 2 friends from a neighbor hotel for drinks/food at the pool. We all order drinks/food and 10 min later we are told that our friends have to pay $150USD to be at the pool!!! There’s literally 6 people at the pool besides us! We cancel our order and try to leave. We are told we still have to pay for the food/drinks we never received! Complete scam! They were never sold out by the way. The 7 nights we were there were saw maybe 20 people. Do not stay here!!! Worst vacation of my life!

After a two year absence, I returned to the San Marino for my fifth visit, a two week all inclusive holiday April 7-April 21....I was greeted warmly by the Manager Luis and assistant manager Armando. Mauro the hotel porter was his usual friendly self. I found the hotel again, very clean, with ongoing physical improvements to the hotel itself, and the food overall had improved from the last visit.....The bathrooms in the cheaper rooms desperatey need to be updated...but then of course prices go up. I must say they have replaced the mattresses and while firm, they are unlike the concrete blocks of yore that required a call down to the front desk for a foamy....Perhaps I have a little extra padding now as well....Masking regulations had been relaxed somewhat, but after a few days Covid reared its ugly head again, and masks were worn full time by staff, and guests were required to wear them while choosing their food from the buffet, which was dished out by kitchen employees....I actually preferred this as you know only a couple of gloved hands were on the serving spoons, as opposed to possibly hundreds with a self serve buffet....Food waste was cut down as well.....The servers would dish up small to medium portions, but you could always go back for more if you wanted to....I rarely did as the portions served were generous enough for me. Unfortunately due to Covid regulations and the staffing needed to serve guests, the made to order omelettes in the morning were dispensed with....but there was always a good selection of Breakfast items. The servers and chambermaids were friendly and efficient as always and work so very hard.....please tip your servers and chambermaids well.....Samuel, Jesus, Antonio, and the other servers (whose names escape me at the moment) made our holiday that much more pleasant with their great service. We were there of course at a very busy time Semana Santa(Holy week) and the second week of school holidays...so the hotel was crowded....However, they are enforcing the adults only pool rule....so one could have a quiet drink by the adults pool if one desired. They have closed the upper bar permanently......as it is close to the childrens pool, but it may have been due to staff shortages/cost cutting as well. The bartender Edgar still pours a good drink, and still loves to tease gringos....The beachfront and all of Olde Towne were incredibly busy, and the San Marino being by the pier, is anything but quiet. Would I return to the hotel for another holiday?....Probably, its nice being greeted like an old friend when you return to a hotel, and the San Marino remains good value for travellers on a budget, and the hotel fits me like a comfortable old shoe...but I would definately choose a quieter time of the year to visit.....

This is an affordable all-inclusive place to stay with a nice beach for swimming and sitting on the sand. There isn't much shade but you can rent a beach umbrella and chairs. The lobby and buffet are open air so it can get really hot during the warmer months. The food was safe, but unremarkable. There was a good variety of choices everyday and each night at the buffet had a theme, such as Mexican, Seafood night and BBQ to name three. We were there at the beginning of October and the weather was still quite hot and the Air Conditioning in the inside restaurants was not quite strong enough to cool the place down, but the servers were excellent. I was worried before arriving that the hotel would be noisy at night, but they have a night club for the resort across the street for all of the late night partiers making the hotel a quiet place to rest and sleep. However, one of the elevators must have been over something very stinky because most of the time, there was a smell of sewer for a lot of our rides. It was the elevator that was for the rooms on the beach front side of the hotel that went up to the 7th floor. The other elevator in that section only went up to the 6th floor. The rooms were nice and clean and the bed was comfortable. We were on a top floor with roof exposure so our room was never able to cool down below 77 degrees despite the hotel's efforts to fix the AC so I had difficulty sleeping. I understand the lower rooms were nice and cool for sleeping. The maid did a great job keeping our room clean! This is a great place to stay for those who like a busy active beach area. It is centrally located which makes it easy to go into town or access tours. The hotel staff was great. If you want a more relaxing, quieter beach and pool, you will probably need to go elsewhere.