HHarpreet & KayFrom the moment we arrived, we were made to feel like part of the family. A huge thank you to Aziz at reception and El Houssaine, who were both absolutely exceptional. Their kindness, warmth and genuine care made our stay so special. They didnât just provide great service, they made us feel like we were staying with family, and thatâs something weâll never forget.
We came to celebrate our anniversary, and without us even asking, they surprised us by setting up a beautifully romantic dinner table. It was such a thoughtful gesture and made our celebration incredibly special. Itâs the little touches like this that create memories that last a lifetime.
One evening, we got back from the Medina in the early hours after an adrenaline filled adventure exploring the bustling streets and markets. We mentioned that a nice cup of tea and some biscuits would be perfect to help us unwind, and by the time we arrived back, Aziz already had everything waiting for us with a smile. It was such a simple but incredibly thoughtful gesture that perfectly sums up the level of hospitality we experienced throughout our stay.
A special thank you also goes to Yousara, for her warm greetings every single morning. The breakfasts were fresh, delicious and prepared with so much care. Starting each day with wonderful food made every morning something to look forward to.
Thank you as well to another wonderful Aziz (who served us in the restaurant). Every day he looked after us so well, and when he realised our phone charger wasnât working, he kindly lent us his own charger without us even having to ask again. That level of kindness and generosity says everything about the people who work here.
And to the wonderful gentleman who welcomed us each morning at breakfast with a big smile and great energy, you made every breakfast feel special and set the tone for the day. We never forgot your warm welcome. Thank you for always making us feel so at home.
The lunch and dinner deserves a special mention too. The chef is simply outstanding! Every meal was fresh, beautifully prepared and full of flavour. Honestly, the food here was far better than what we had at several of the rooftop restaurants in the Medina. Weâre already missing every meal!
The rooftop is something truly magical. Watching the sun set with the Atlas Mountains stretching out on one side, while the moon slowly rose above them as the sun disappeared on the opposite horizon, was breathtaking. No words, and certainly no photographs, can do that view justice. Itâs something you simply have to experience for yourself.
The hotel itself has everything you could want, stunning views, wonderfully comfortable beds, peaceful surroundings and an atmosphere that instantly helps you relax. It truly felt like a home away from home.
To Aziz, El Houssaine and the entire team, thank you from the bottom of our hearts. You didnât just make our anniversary special, you made our whole trip unforgettable. Your kindness, professionalism and genuine hospitality are what make this place so unique, and you are all a huge credit to the hotel.
This wasnât just a hotel stay, it was an experience weâll treasure forever. We already miss everyone and canât wait to return. In fact, weâre already looking at booking our next trip, and this time weâll be bringing our friends and family so they can experience this incredible place and meet the amazing people who made our stay so memorable.
See you again very soon!
Harpreet & Kay
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