Posted on Apr 8, 2026
Ying, Stacey
The staff at Park Hyatt are incredibly attentive and thoughtful. The front desk ladies are not only beautiful but also very meticulous and considerate, especially kind and warm towards children. This time, I'd like to extend a special thanks to the hotel's reservations department for taking care of a returning guest like me by promptly upgrading our room, which made our trip incredibly comfortable and enjoyable. The hotel's ski valet is a major reason why we ski here; it saves so much effort when you're tired from skiing. Last year, I remember there were enthusiastic staff members who helped with putting on and taking off ski boots; it seems that service isn't available this year. It would be even better if it were! 😄 Thank you! 🙏
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Price per night from:NZD 487
Posted on Mar 9, 2026
Guest User
This hotel is nestled high in the mountains, between Lake Toya and the Sea of Japan. The view from the window is absolutely stunning. They offer a shuttle service from the train station, and there's also a stop for Lake Toya. The Japanese breakfast was incredibly refined and delicious. Unfortunately, my stay was too short, and I didn't get a chance to explore Lake Toya. I'll definitely be back for another two nights!
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Price per night from:NZD 386
Posted on Jul 16, 2026|Superior Twin Room-East BLD
Anonymous UserSecond time staying at this hotel. Great onsen facilities. Walking distance to Noboribetsu Jigokudani Valley and Bear Park. There are few shops and restaurants within the hotel itself, with some even operates until midnight. Karaoke available at additional cost and booking. It used to have Taiko (Japanese drum) performance during evening but it is no longer available during my 2nd stay.
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Price per night from:NZD 178
Posted on Mar 5, 2026
Lee_Globetrotter
We arrived early. Parked our car and then walked to the nearest tourist spot. Very strategically located near attractions.
The check in was smooth. Suggest to book your private onsen at check-in, if you prefer that instead of public bath. We also booked the hot stone sauna. Both are relaxing, especially after a long ride.
Dinner is good too. Good variety and can even make our own shabu shabu.
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Price per night from:NZD 135
Posted on Feb 17, 2026|Main Building Japanese Style Room 8-10 tatami mats
Guest UserThis is a historic Japanese onsen hotel. The hot spring water quality is genuinely good, attracting many Japanese families and couples. There are also quite a few Korean families and Western tourists. However, the overall facilities are a bit old, and the flow within the onsen area is quite complex. There aren't many pools, but they are spread across multiple floors with lots of stairs. Walking around like that **in that condition** felt a bit awkward and cold. The open-air onsen on the 16th floor is shared by men and women at different times, so if all family members want to enjoy it, one day definitely isn't enough (see the last picture for the onsen schedule). The 'water world' is fun and great for kids, and soaking in the hot spring after playing there is very relaxing. The dining is just okay, nothing special, as they mainly cater to group tours.
P.S. The scenery in Jozankei is worth exploring, and the nearby ski resort is worth a visit (the kind for playing in the snow). The kids had a blast.
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Price per night from:NZD 175
Posted on Jun 19, 2026
Mei Leng LimThis was our second stay at Keio Plaza Hotel Sapporo, and as before, the rooms were clean and the overall atmosphere felt warm and welcoming.
One of the things we valued during our 2024 stay was the convenience of returning our rental car at the Toyota Rent a Car branch located right at the hotel, plus easy access to an airport shuttle. However, this time we noticed the airport shuttle schedule has been cut down to just 2 trips a day, which made planning around it a bit trickier.
If you're not renting a car, you might want to consider a hotel closer to Sapporo Station for better convenience.
Overall, still a comfortable and reliable hotel, just worth planning your transport around the updated shuttle times.
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Price per night from:NZD 167
Posted on Feb 28, 2026
Guest User
We stayed at Rusutsu Resort Hotel & Convention and we were truly impressed.
We came for skiing, and the location is perfect — just step out of the hotel and you’re right at the ski slopes. So convenient .⛷️❄️
The room was spacious, very clean, and extremely comfortable. The snowy view from the window made the whole experience even more special.
After a full day of skiing, relaxing in the onsen was absolutely amazing. It was the perfect way to unwind and recharge. ♨️✨
The staff were friendly, polite, and very helpful. Overall, it was a comfortable and memorable stay. Definitely a place we would love to come back to again.❤️Bkk Thailand ❤️
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Price per night from:NZD 219
Posted on Jan 14, 2026
Guest User
When I checked in, I received Chateraise Baumkuchen. The hospitality felt truly luxurious, like a proper hotel experience. The spa was spacious, and the open-air bath in the snow was absolutely amazing.
The breakfast buffet had a great variety, and the desserts and ice cream were the same delicious Chateraise products you'd buy in their stores – I ate so much!
I'd love to visit again in the summer when the outdoor pool is open.
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Price per night from:NZD 206
Posted on May 18, 2026
Guest User
The facilities are quite extensive, and the outdoor hot spring is fantastic, surrounded by a forest. It feels just like bathing in a forest. The only drawback is the lack of nearby shops, but everything else is excellent.
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Price per night from:NZD 255
Posted on Mar 1, 2026|Japanese Room(West Wing)
Anonymous UserThe hotel is built on a mountain, and trying to walk around was quite tiring.
The room was spacious, but housekeeping doesn't come daily. Currently, all of Japan is embracing eco-friendliness, so most hotels only clean every two nights, and some even every three nights.
Those who sign up for tours or activities will be picked up directly at the hotel. The hotel also offers a free shuttle to the Utoro Bus Center. If you miss the shuttle, I believe the hotel can also arrange a drop-off.
The buffet was extensive, but eating the same things every day got a bit boring. Personally, I still prefer set meals.
I tasted something sour in the chawanmushi. At first, I thought my taste buds were off, but after smelling it, I confirmed it was indeed sour and informed the staff.
The public bath has several pools. The open-air hot spring bath is a bit small, but it wasn't crowded.
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Price per night from:NZD 239