Posted on Feb 25, 2026
Guest User
Location: Excellent
Facilities: Good
Service: Unsatisfactory
1. There was no one to greet us upon arrival
2. Our suitcases were unattended and we had to carry them to our room ourselves.
3. Mosquitoes everywhere.
4. We had to request for mosquito repellent. The hotel staff should be more attentive and ensure rooms are stocked with essentials.
5. The food we ordered for in-room dining was not even warm (forget hot food). We only ordered some fries and a sandwich - not sure if the fries were prepared and shipped from France 😂
Will never opt this place again.
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Price per night from:HK$403
Posted on Jul 20, 2026|Superior Room
Guest User
I had a wonderful stay at this hotel. From the moment I walked in, the hotel had a fresh and pleasant fragrance that created a welcoming atmosphere. The room was spotless, spacious, and incredibly comfortable, making it easy to relax and enjoy my stay. The overall ambiance was warm and inviting, and the staff were friendly and attentive. I highly recommend this hotel to anyone looking for a clean, comfortable, and enjoyable place to stay.
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Price per night from:HK$440
Posted on Apr 10, 2026
Guest User
The hotel is good, and the service was very nice. There was a wide spread of options in the buffet. The initial room we were given had a damp smell, but as soon as I reported it, the staff promptly swapped it for a better one. Overall, it was a good experience.
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Price per night from:HK$983
Posted on Mar 16, 2026
karunakaran Selvaraj
I had a wonderful experience! The service was exceptional—staff were attentive, friendly, and made sure everything was perfect. The facilities were clean, modern, and well-maintained, creating a comfortable atmosphere. I especially enjoyed the food; every dish was delicious, fresh, and beautifully presented. From start to finish, everything exceeded my expectations. Whether you're looking for great service, a nice ambiance, or tasty meals, this place delivers. I highly recommend it and can’t wait to visit again!
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Price per night from:HK$528
Posted on Jul 27, 2026|Luxury Queen Room
Guest User
My stay began on a disappointing note. I arrived at the lobby on a Sunday afternoon and waited nearly 40 minutes before anyone attended to me. Although I was clearly in line, a couple of other guests approached the desk and were assisted before me. I expected the concierge or front-desk staff to notice the situation and assist guests in the order they arrived, but unfortunately, that did not happen.
Once I was finally checked in, I was assigned a room on the fourth floor. The room itself was acceptable. I generally do not have particularly high expectations regarding hotel-room ambience, as I find that it often does not vary significantly across hotels, regardless of their star rating.
What I found especially unreasonable was the hotel’s pricing. Items available in the room, such as a Snickers bar priced at ₹155 and a packet of Lay’s priced at ₹55, ***** with peanuts and carbonated drinks, were listed at several times their normal retail prices. The markup was so excessive that it made me wonder whether the hotel actually wanted guests to consume these items or was simply trying to impose an unnecessary and inflated expense.
The same applied to transportation. The hotel quoted ₹1,800 plus taxes for a sedan to the airport. I booked an Uber for the exact same journey for ₹699. Charging well over twice the market price—and then adding taxes on top of it—is frankly absurd. Hotel convenience may reasonably come at a premium, but this felt less like a premium service and more like an attempt to take advantage of guests.
The complimentary breakfast, however, offered a wide variety of options and was probably the most redeeming part of the stay.
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Price per night from:HK$322
Posted on May 16, 2026
Guest UserThe staff were so friendly, I really enjoyed my stay at the hotel. Everyone was very kind to me.
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Price per night from:HK$667
Posted on Aug 9, 2026|Premier Room
Guest UserWe loved our stay here! Cleanliness to service was brilliant. Coming from Singapore, we were little worried about the hotel and cleanliness but with no doubt it was superb. Infact we don't have a complaint. We had hotel breakfast, dinner buffet, dinner ala carte at the ground level restaurant (part of the hotel) food was good, ambience is beautiful and I must say Navaneeth and ashiq were such warm and friendly boys, serving with smiles, checking on us and even other customers esp elderly folks. That is one of the best service etiquettes we have seen. Their communication skills with a little humour was a hats off! Definitely coming back and definitely recommending family and friends. Totally no regrets. Thank you residency towers team. Keep up the good work and spirit!
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Price per night from:HK$577
Posted on May 13, 2026
高豫
The front desk staff were friendly and helpful; the room was clean and comfortable; the breakfast was quite delicious; and the location was decent.
If I were to come here again, I would book again.
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Price per night from:HK$810
Posted on Jul 14, 2026
Guest UserThis hotel scores highly on airport proximity and overall value for money. While the interior and facilities are a bit dated, it's thankfully clean with no noticeable odors. Airplane noise from takeoffs and landings isn't an issue, ensuring a good night's sleep. It's a great choice for transit passengers looking for a budget-friendly option.
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Price per night from:HK$532