One of the best hotels to stay in Palembang. It's strategically located in the city center, nearby any amenities, public transport, and malls. We stayed during Christmas weekend, so it's quite crowded with many guests. The downside, we need to wait a little bit longer with only 2 hotel lifts during busy hours and we didn't manage to use the swimming pool. Other than that, the staff is friendly, breakfast is nice, and room is clean.
Novotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts.
The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors.
While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang!
Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis.
Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional.
Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!
I was very satisfied with my stay here, especially since I was traveling with sick parents. Their service was incredibly fast in helping us check in, and they even provided a wheelchair. The hotel's service was outstanding, and the room and all facilities were excellent. The breakfast had a great variety and everything was delicious. The pool view was also very nice. Thank you to the hotel staff who helped make the check-in process smooth and easy.
Very friendly and helpful staff. Clean and nice 18m room.
If the shower jet could be stronger it would be nicer.
It's under renovation and it's quite noisy though from 8am.
The room is clean, in a strategic location above the mall. The food is complete and cheap, close to the busway and the city station… good service… recommended for price and quality…
Had a great stay at this 4 stars property. The facilities are top notch; The gym, sauna, pool, and spa were all well maintained and a highlight of the trip. The rooms are spacious and very clean, and the staff truly stands out for being friendly and attentive.
My only major concern was the bedding. The king size bed, was actually two single beds pushed together. This made the middle of the bed quite hard and uncomfortable to sleep on. Aside from the bed setup, everything else was perfect.
Good food, but room towel and bed sheet/cover were not good enough.
It will be better to change the towel and bed sheet when it tore or the color change
The service is very good, the cleanliness is also sufficient, only the bathroom smells a little unpleasant, the facilities are also okay. Next time I will definitely stay at this hotel again if I am in Baturaja.
This hotel is located next to OPI Mall, which is very convenient for travelers to find something to eat and buy some necessities. Besides, the room is spacious enough for a good rest during your stay :)
We had a pleasant stay at Hotel Santika Palembang. The location is very convenient, with many restaurants nearby, we tried the Pempek Beringin, the taste is good. The receptionists are very friendly.
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GGuest UserNovotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts.
The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors.
While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang!
Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis.
Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional.
Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!
Mmikechang829This hotel is located next to OPI Mall, which is very convenient for travelers to find something to eat and buy some necessities. Besides, the room is spacious enough for a good rest during your stay :)
SSantochI stayed in this hotel because of seeing many reviews admire its breakfast very good and it is true even though I could not find my favorite food of lupis and lontong sayur, he he...
GGuest UserOne of the best hotels to stay in Palembang. It's strategically located in the city center, nearby any amenities, public transport, and malls. We stayed during Christmas weekend, so it's quite crowded with many guests. The downside, we need to wait a little bit longer with only 2 hotel lifts during busy hours and we didn't manage to use the swimming pool. Other than that, the staff is friendly, breakfast is nice, and room is clean.
WW.A.W.A.NHad a great stay at this 4 stars property. The facilities are top notch; The gym, sauna, pool, and spa were all well maintained and a highlight of the trip. The rooms are spacious and very clean, and the staff truly stands out for being friendly and attentive.
My only major concern was the bedding. The king size bed, was actually two single beds pushed together. This made the middle of the bed quite hard and uncomfortable to sleep on. Aside from the bed setup, everything else was perfect.
PPenikmat JalananI stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.
GGuest UserI was very satisfied with my stay here, especially since I was traveling with sick parents. Their service was incredibly fast in helping us check in, and they even provided a wheelchair. The hotel's service was outstanding, and the room and all facilities were excellent. The breakfast had a great variety and everything was delicious. The pool view was also very nice. Thank you to the hotel staff who helped make the check-in process smooth and easy.
JJastanWe had a pleasant stay at Hotel Santika Palembang. The location is very convenient, with many restaurants nearby, we tried the Pempek Beringin, the taste is good. The receptionists are very friendly.
FFenlibenpaodedaeFacilities: Separate building, small front desk, inconvenient parking.
Hygiene: The cups were a bit dusty/dirty.
Service: Excellent service, warm and polite.
Environment: Good location with plenty of dining, shopping, and entertainment options nearby. Generally recommended.
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