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Top rated hotels in Riau

FOX Hotel Pekanbaru

FOX Hotel Pekanbaru

4.5/5159 Reviews
The whole stay was great except when I call for to book for massage service at 5pm which was told as “Baik Bu”. Nonetheless, upon arrive at the spa centre, just to find 2 employee was having a nap. And I was ask to wait. Later on, one of the girl mentioned the slot already full and have to wait for another slot at 7pm. Not delivering the promise is one thing but no remedies is another. No service recovery was made in the end.
Novotel Pekanbaru

Novotel Pekanbaru

4.3/563 Reviews
To be honest, with the facilities given, I felt that the hotel was pricey. Yet, the geographic location (in Sumatra) might make this hotel have less competitors. I honestly feel do not have as many options to stay like when I was in Java Island. I was mind with the design of the bathroom as there was this thick glass window separating the bedroom and the bathroom. When I was about to shower, I had to pull the white-thick vinyl curtain down. I just didn't feel that I had enough 'privacy' when I was showering as I had a roomate with me. Why did they design that way? LOL I didn't dare to glance at the glass window when my roomate was showering. I hope she did the same... The good thing about the hotel was the breakfast. The coffee was also great!
The Zuri Dumai

The Zuri Dumai

4.7/569 Reviews
The hotel with a good environment and good location. Go any way very convinien.
Grand Jatra Hotel Pekanbaru

Grand Jatra Hotel Pekanbaru

4.3/561 Reviews
The room I booked in advance felt a bit shabby on the way from the airport to the hotel. When I arrived at the hotel, it was as if I saw a beam of light, and the environment was finally decent. The bathroom environment was very ordinary and old. However, the hotel's breakfast and swimming pool were highlights, which were still good.
Prime Park Hotel & Convention Pekanbaru

Prime Park Hotel & Convention Pekanbaru

4.6/546 Reviews
I was very impressed with my experience. The hotel's strategic location, just a few steps from the city center, makes it very convenient to get around. The hotel staff was very friendly and helpful throughout my visit. They provide excellent service, always ready to help with a smile on their face. The room I stayed in was clean and comfortable, equipped with all the facilities I needed. The hotel facilities also deserve a thumbs up. Their swimming pool and fitness center ensured I stayed active during my stay. Breakfast in the hotel restaurant was also excellent, with a wide choice of delicious food 💯💯
Grand Zuri Pekanbaru

Grand Zuri Pekanbaru

4.4/552 Reviews
The hotel room was nice and modern but the view from the booked room faced it's own wall (no view). As a result, I had to cancel the reservation & opt for a more expensive room with a view. It's location and surroundings are much to be desired. Front office staffs are friendly but rigid and not flexible. Not much amenities; just a small gym beside the small pool and a massage desk for massages to be done in your room. Do check your towel, bedsheet and pillow cases for any stains or dirt and get it replaced immediately. A 3.5 star rating for me.
Grand Zuri Duri Hotel

Grand Zuri Duri Hotel

4.8/538 Reviews
Everything is good. The location is just perfect. Easy to go to the mosque
The Zuri Pekanbaru

The Zuri Pekanbaru

4.5/5109 Reviews
Very pleasant environment. Perhaps need to service the air-con routinely.
KHAS Pekanbaru Hotel

KHAS Pekanbaru Hotel

4.4/5357 Reviews
Best hotel in town. Good price, best location (really in a city) many mall, easy to find food and good service
Grand Zuri Dumai

Grand Zuri Dumai

4.5/5192 Reviews
Nice place, but you can’t use the swimming pool because they work on it until end of may i remember. Breakfast really good, with kind staff. After everything is really expensive, food, drink, you have to pay if you check in early and you have to pay if you want to go to the ferry (50.000 with the hotel, 15.000 in the street). So I would advice to go to Patra Dumai Hotel, free early check in, free driver if you want to move, and food is cheaper. It was a better experience

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Property Information for Tourists

Total Properties49
Number of Reviews2,525
Average Price (Weekdays)NZD 105
Average Price (Weekends)NZD 109