Posted on Apr 27, 2026
Guest User
I recently stayed at The Bath Hotel Beaumont from 25th to 26th April, where we had booked two standard rooms with windows. Unfortunately, the experience was quite inconsistent.
One of the rooms was very good, clean, and comfortable. However, the second room was extremely disappointing and in poor condition. It was significantly below expectations, especially considering both rooms were booked under the same category. I would strongly advise avoiding the smaller standard rooms, as the quality seems to vary greatly.
On a positive note, the hotel’s location is excellent and very convenient. The spa and swimming pool facilities are also good; however, it should be clearly noted that these come at an additional cost per person, which is not communicated transparently at the time of booking.
Parking is available but costs around £25 per day. Unfortunately, the service associated with this was very poor. Our car was parked under a tree and was left covered in bird droppings. When we raised this concern, the staff were unhelpful and stated they did not have the manpower to clean it. Instead, we were given cleaning supplies and expected to clean the car ourselves, which is highly unprofessional given the price charged.
Additionally, the valet service was unreliable. On multiple occasions, we had to wait 15–20 minutes for our car, and twice we ended up retrieving it ourselves after being told to wait. This defeats the purpose of a paid valet service.
The staff, particularly at reception, came across as rude and unprofessional, especially when handling complaints. For a hotel of this standard, the lack of basic service, including room service or an efficient call service, was surprising.
Overall, while the location and some facilities are good, the inconsistency in room quality and poor customer service significantly impacted our stay. I would not recommend this hotel unless improvements are made.
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Price per night from:£50
Posted on Apr 22, 2026
Guest User
Fabulous location for shopping, beach and Bournemouth International Centre.
Lovely staff, well appointed clean and comfortable rooms. Will definitely use this hotel again! .
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Price per night from:£118
Posted on Aug 27, 2025
Guest User
Entry from the car park to level -2 with stairs or lift access to Reception at level 0; (Additional access direct to street via a few steps at level 0 too);
Check in was very quick with a short form to sign / append car registration if using the hotel's car park; Unfortunately 1 lift was out of order for the duration of our stay but there were very few times we noted the other lift was already in use; From here we had to traverse the complete length of the hotel to our room at the other end with stairs up and down, to find our room with window looking out over the laundry delivery area but some views of the sky still possible;
By the admission of the staff, the hotel is (over)due a refurbishment and the whole place looks tired and worn, although noted to be clean; However shower cubicle in the room was plenty big enough, and the light-up mirror over the sink was good. The mixer tap on the hand basin appears to be plumbed L/R opposite to the markings on the tap; Plenty of plug sockets in the room, some with USB sockets.
A big plus was the breakfast which was plentiful and efficiently overseen and served; Choices included standard cooked, cereals, fruit, etc with juices and hot beverages; No dinner was served but the hotel is is close proximity to several other venues within a 10-15min walk into the town centre; Also very close by is the BIC and the Pier / Seafront is less than 10 min walk;
The Pool / Gym / Sauna is not very large but adequate and while the Hot Tub was warm with very vigorous jets, the Sauna was quite cool at the time of visiting.
All in all, a nice enough place for a couple of nights, quiet and relaxing, with attentive staff.
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Price per night from:£78
Posted on May 24, 2025
Vanessa Duncan
lovely hotel, only issue is the top floor rooms are very hot and there is no air conditioning
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Price per night from:£68
Posted on May 21, 2024
8285SueH
Double sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint.
Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful!
Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room …
The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.
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Price per night from:£146
Posted on Apr 30, 2025
Guest User
Stunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.
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Price per night from:£248
Posted on May 11, 2026
Guest UserLocation was excellent, hotel room, lobby and pool were very clean and comfortable, room was spacious, bright, with comfortable beds, Bathroom was good .
POOL was very good and nice to have this in hotel.
Breakfast was excellent with vast variety of different options, we enjoyed this .
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Price per night from:£92
Posted on Jun 23, 2026
Guest UserHad a pleasant stay at this hotel. The rooms were clean and comfortable, and the staff were very approachable, friendly, and helpful throughout our stay. The location was also a plus, being close to the beach and convenient for getting around.
We enjoyed the amenities provided, which added to the overall experience. While the hotel isn’t perfect and there are a few areas that could be improved, it definitely offers good value for money. Overall, we had a nice stay and felt that it was worth what we paid for.
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Price per night from:£73
Posted on Jul 7, 2025|Standard Twin Room
Guest UserWe just wanted a reliable, welcoming, safe and CLEAN base for one night at a fantastic price and we got exactly that here at Laguna. It was no- frills, eg no fridge in room ,or edgy decor and no bonus toiletries ...but that is exactly what we didn't need! It was a basic but spotlessly clean room with all the essentials you need for a good night's stay; 2 freshly made beds, an unsuite with hot shower, towels and flannels for 2, a tv with remote, WiFi, tea making facilities and a lockable door with 24 hr security. The welcoming host was friendly and efficient and we were very confident we had chosen the perfect place for our budget. We were within walking distance of the beach and town, with a handy late night shop just a few minutes walk away. This time we didn't experience the rest of the facilities available, such as the swimming pool, games room or bar/ entertainment..but it was good to know they were an option. Thanks for making our trip an enjoyable one Laguna; we planning returning in the future.
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Price per night from:£53
Posted on Apr 8, 2026|Standard Single Room
Travel with TazWas a great stay, room was clean and comfy. The only issues I had is that there was no blind on the bathroom window and there was rooms across. There was no bin in the bathroom either. There was entertainment every night. The receptionist were friendly.
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Price per night from:£42