Posted on Apr 7, 2026
David Ohana
The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
Show more
Price per night from:MYR 851
Posted on Nov 1, 2024|Superior Room
Karena 872Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
Show more
Price per night from:MYR 274
Posted on Apr 18, 2024
Anonymous User
The hotel is a bit of a walk from the old town and the main scenic spots, so you need to take a taxi or drive. The hotel's exterior design is very good. It is considered a very good hotel locally. The restaurant downstairs has simple meals and cheap drinks. The private underground garage is spacious and luxurious, and the front desk service is excellent.
Show more
Price per night from:MYR 428
Posted on Aug 16, 2024
Igor Zait
Отличные апартаменты в центре города, номера тихие, удобная кровать. Очень хорошие завтраки. До основных достопримечательностей легко добраться пешком. Недалеко удобный и безопасный паркинг если путешествуешь на машине. Если еще раз буду в Сарагосе обязательно остановлюсь в этом месте.
Show more
Price per night from:MYR 411
Posted on Sep 17, 2025
Guest User
Personal muy educado y ayuda en todo lo que puede y más. Las habitaciones amplias y tranquilas,lo único que podría poner malo es que son dos camas pequeñas en una grande y eso se nota un poco. Pero por lo demás genial. La cafetería,las cocineras y camareras majisimas. Precios que están muy bien. Volvería sin duda.
Lo único que las peticiones antes de ir, las envié días antes de ir al hotel y nunca fueron respondidas. Es lo único malo que podría poner.
Show more
Price per night from:MYR 244
Posted on Jul 19, 2026|Double Room
KoenRHotels service and restaurant are lovely. Rooms a bit outdated and for sure the ceiling needs extra cleaning.
Swimmingpool with a great few on the Pyrenees is a win.
Show more
Price per night from:MYR 265
Posted on Oct 27, 2025
Lademonionegro
El sitio es impresionante y la verdad que para desconectar es un sitio ideal. Es cierto que necesita un gran lavado de cara, ya que para la categoría y el precio que tiene se ve algo desgastado todo en si, en pequeños de talles de las habitaciones y en mi caso justo estaban haciendo reformas en la habitación que tenía delante, con lo que a las 9:30h tocaba estar despierta si o si, pero entiendo que eso es algo puntual y de todas formas sigo recomendando ir a disfrutar aunque sea un par de dias
Show more
Price per night from:MYR 384
Posted on Sep 11, 2025|Double Room
Javier R. SpainVery modern and nice hotel, with a pool, well-maintained facilities, and a great location. The only downside was the shower with low water pressure.
Show more
Price per night from:MYR 313
Posted on Aug 23, 2026|Double Room
Anonymous UserThe hotel is a bit old but well-located. The staff was very attentive. The facilities were adequate.
Show more
Price per night from:MYR 218
Posted on Jan 27, 2025
Adri95
Estuvimos durante un noche pero no tengo ninguna pega al hotel. Muy buena ubicación, limpieza buena y el restaurante estuvo muy bueno. En el caso de volver a Huesca, volvería sin ningún duda.
Show more
Price per night from:MYR 313