With a stay at Charlottehaven in Copenhagen (Østerbro), you'll be within a 10-minute drive of Tivoli Gardens and Strøget. This hotel is 2.7 mi (4.3 km) from Nyhavn and 3.1 mi (4.9 km) from City Hall Square.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite to eat at the The Café, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 1:00 PM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 81 guestrooms, featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 43-inch flat-screen televisions with cable programming provide entertainment. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided weekly.
"Environment: The environment is perfect. From sunrise to sunset, almost every frame is beautiful. It's one of the most worthwhile hotels to experience in Copenhagen; its beauty is indescribable.
The location is also excellent, in the Nyhaven area, the new district, which I found most hygge. There are many concept stores and restaurants nearby. You can walk directly to the bay to enjoy the breeze and sunshine. Transportation to the city center is also very convenient. I personally think it's a little utopia in Copenhagen.
Facilities: The hotel's perfect scenery and the Danish-style furnishings in the rooms, along with perfect symmetry and spatial aesthetics, come at the cost of some outdated facilities. While acceptable, the automatic door locks are a bit worrying. The basic infrastructure is also quite ordinary. However, the furniture, while not top-of-the-line, is at least of good quality. Basic toiletries and toiletries are not provided, which can only be attributed to Denmark's advanced environmental philosophy.
Cleanliness: The floors weren't very clean. The dust on the soles of my feet told me that the wooden floors hadn't been properly cleaned. All the black countertops were clean, but the dust in the exercise equipment baskets and the corners of the windowsills was always glaring.
Service: The female staff were very enthusiastic. As for the male staff... Perhaps I couldn't discern the genuineness of his smile, but I certainly couldn't comment on his enthusiasm. Even at 3500 a night, I still had to carry my own luggage from the check-in area to that high-rise building on the edge. It's possible that the hotel could emulate the service quality of similarly priced chain hotels. I won't make excuses for the hotel's service; this is a problem with the training facilities.
Overall, I would still give this hotel a perfect score and recommend it. However, regarding the overall experience, while it was perfect, it wasn't perfect. You could even say it was excellent but not perfect in terms of design and environment. I'm not a demanding traveler; I don't expect 120% enthusiasm. I think any guest would only hope for 100% sincerity."