Hotels With Pools in Shanghai, China

We had such an amazing experience at this Disney hotel, and I truly feel like this property deserves every bit of praise. My husband, our 6 kids, and I traveled all the way from Orlando, Florida in America, and after such a big trip, staying somewhere this welcoming, clean, and well-run meant so much to us. From the moment we arrived, the staff made such a strong impression on me. Every single person we interacted with was incredibly kind, welcoming, patient, and genuinely helpful. It did not feel fake or forced at all, it felt like they truly cared about making sure our stay was comfortable and special. One thing I really want to mention is that even with us traveling from America, the language barrier was honestly not hard at all when dealing with the staff. That was something I truly appreciated. Everyone was so kind, so patient, and so willing to help that communication never felt stressful. They made everything feel easy and comfortable, and that meant a lot, especially traveling with a big family and small children. No matter what we needed, they did their best to help us understand and made sure we felt taken care of. That level of effort, patience, and kindness goes a very long way, and they really made us feel welcome. The staff went above and beyond in so many little ways, and those things really added up. Any time I had a question, needed help, or wasn’t sure about something, someone was there with a smile, ready to help without hesitation. That kind of service stands out, especially when you are traveling with family, and it made such a huge difference for us. They were not just “nice” .They were the kind of staff that makes you stop and think, wow, these people really care. You can feel when people are just doing a job, and you can also feel when people are truly making an effort to give guests a great experience. This staff absolutely did that. Now let me talk about the cleanliness, because honestly this is one of the cleanest hotel properties and rooms I have ever seen in my life. I do not say that lightly. The moment we walked in, everything looked absolutely spotless. Not just tidy, not just “good enough,” but truly immaculate. The room looked fresh, polished, and cared for in a way that is hard to explain unless you see it for yourself. Every surface looked pristine. The floors were clean, the bathroom was shining, the bedding felt fresh and perfectly maintained, and the entire room gave that rare feeling of being deeply, properly cleaned. There was not that uneasy hotel feeling some places have where you start wondering what has or has not really been cleaned. This place felt the complete opposite. It felt sanitized, refreshed, and cared for to the highest standard. The room was so clean that it immediately made us feel comfortable enough to fully relax. When you are staying with children, cleanliness matters even more, and this hotel absolutely exceeded expectations. I noticed the details, and the details matter. The bathroom was spotless, the beds looked crisp and fresh, the furniture was clean, the floors looked amazing, and the whole room felt like it had been cleaned with real care and pride. Even beyond the room itself, the entire property was unbelievably clean. That is what impressed me so much. Usually a hotel might have a nice room, but the hallways, common areas, elevators, or grounds do not always match that same level of care. Here, the cleanliness was consistent everywhere. The entire property was beautifully maintained, and you could clearly tell that cleanliness is taken seriously at every level. Everything looked so well-kept, so polished, and so intentionally maintained that it honestly made the whole stay feel even more luxurious and relaxing. It is such a good feeling to be able to fully settle in and enjoy your stay without noticing dirt, neglect, or things being overlooked. This hotel gave us that peace of mind completely. You can tell there is real effort behind the scenes to keep ever

The hotel boasts an excellent location, and its blend of a magnificent historic building with East-meets-West interior design imbues every detail with profound depth and elegant charm. The guest rooms are spacious and comfortable, offering superb views of both sides of the Huangpu River. All the staff I encountered were well-trained, friendly, and provided efficient and attentive service. The breakfast buffet, featuring both Western and Chinese options, was abundant and authentic in taste. The Long Bar on the ground floor of the old building is highly recommended; it has been meticulously restored to its original appearance from a century ago, exuding a vintage yet exquisite ambiance. On Friday nights, live jazz musicians enhance the already fantastic atmosphere.

The hotel has a very stylish overall decor, brand-new facilities, and an absolute killer view. Right outside is Suzhou Creek, and Zhapu Bridge offers arguably the best spot to view the city's ”Three-Piece Set” skyscrapers. A special shout-out to the hotel service—it is exceptionally thoughtful!! We stayed in connecting rooms with our 9-month-old baby, and the hotel provided a bed guardrail and a baby bathtub, which was a massive help for traveling with a little one! Every time we called the front desk for something, the response was prompt and thorough~ The housekeeping lady even gave us extra bottled water upon learning that we needed purified water to make formula; she was just so kind~ There was a singing bowl session at the spa on Saturday, and an introduction and invitation were placed in the room to promote it. Although we didn't end up going, we tried the facial and massage, which was super relaxing and comfortable—I fell asleep for an hour straight. My skin looked noticeably brighter and glowing after the brightening facial, and still felt baby-soft the next day. The only minor regret was that at the Jia Fu Yi Hao restaurant, one signature dish was sold out for the day, and the chef who makes another signature dish was on day off. However, the other dishes we ordered (forgot the names, see photos) were also delicious, especially the braised pork intestines, which were fragrant and flavorful. I'll definitely stay here again given the chance.

The room was comfortable, clean, and hygienic. The housekeeping staff were warm and sincere. The location is convenient, and overall the experience was excellent. The front office service manager left a deep impression—highly professional, capable, and efficient in handling complex issues in a timely manner, truly commendable. Sincere, conscientious, and highly competent, they add immense value to the guest experience. They are also adept at anticipating guests' genuine needs, patiently introducing the facilities at the fitness center, swimming pool, and tennis center with great thoroughness. Their comprehensive skill set is exceptional, and their leadership qualities truly stand out.

The hotel is right next to the North Square of Shanghai Railway Station and close to Metro Lines 3 and 4, making transportation extremely convenient. The housekeeping staff provides attentive service, the rooms have great soundproofing, and the shower water pressure is strong. A minor drawback is that there aren't many dining options in the immediate surrounding area. It's ideal for travelers who need to catch a train and prioritize convenient transport and a quiet, restful stay.

⭐⭐⭐⭐⭐ An Absolutely Outstanding Experience at Conrad Shanghai! Our stay at Conrad Shanghai was nothing short of exceptional! From the moment we arrived until the day we left, everything exceeded our expectations. The location is absolutely perfect, right in the heart of Shanghai, with easy access to the city’s best attractions, shopping areas, and restaurants. The cleanliness was impeccable, the rooms were beautifully maintained, and every detail reflected the highest standards of five-star luxury. What truly made our stay unforgettable, however, was the outstanding hospitality and professionalism of the entire staff. Everyone was incredibly welcoming, attentive, and genuinely committed to making our experience special. 🌟 A Very Special Thank You to Molly! 🌟 Molly deserves exceptional recognition for her extraordinary kindness, dedication, and professionalism. She went above and beyond in every possible way, sparing no effort to ensure that our stay in Shanghai was as comfortable, enjoyable, and memorable as possible. Her genuine care, warm personality, and willingness to help with absolutely everything made us feel not just like hotel guests, but truly valued and welcomed. Molly is a remarkable asset to Conrad Shanghai and a shining example of what world-class hospitality should be. People like her are the reason guests fall in love with a hotel and look forward to returning. A huge thank you to Molly and the entire Conrad Shanghai team for making our visit to this beautiful city such a wonderful experience. Without hesitation, one of the best hotel experiences we’ve ever had! Highly recommended! ⭐⭐⭐⭐⭐ We will definitely be back!

First off, the room decor is absolutely stunning, as it always is at W hotels. I've stayed at Ws in Xi'an, Macau, and Chengdu, and now Shanghai – their design aesthetic is consistently modern and really resonates with us Gen Z. The room layout and attention to detail are spot-on. They never disappoint when it comes to style. Secondly, I won't go into too much detail about cleanliness; W hotels consistently maintain high standards, so no issues there. Thirdly, the service was excellent. Any request I had was promptly considered and accommodated by the hotel. You feel the exceptional service from the moment you step into the hotel. Staff members are present from the luggage drop-off all the way to the elevator lobby, waiting to assist. Furthermore, the dining experience was fantastic. The breakfast at every W I've visited has been superb, truly top-notch. Finally, since it was our first time at the Shanghai W, the front desk even upgraded our room! I was pleasantly surprised to find myself in a 'Marvelous Suite'. The whole experience was absolutely brilliant. The only minor drawback was that the drinks and room setup included in the Ctrip package weren't prepared in advance, even though I had called a day earlier. If those details could also be taken care of beforehand, so you walk into a fully prepared room, then this would truly be a 10/10 experience.

A month before the National Day holiday, I started planning our family trip with our 2.5-year-old. He's not really suited for crowded tourist spots, and as low-energy parents, we're not up for intense 'special forces' style parenting either. So, I opted for a 'staycation,' which is super popular on Xiaohongshu (xhs). I'd bookmarked several highly-rated family-friendly hotels, and Pudong Kerry stood out as the most satisfying from my research. It offered family rooms, a kids' playground, and direct access to a mall – incredibly convenient! I quickly booked a stay on Ctrip, full of anticipation. We checked in on the evening of the 3rd. The front desk lady was very polite and answered all my questions in detail. When I asked if an additional adult could accompany my child into the playground (the package included entry for one adult and one child, but I was worried I wouldn't have enough energy and we'd need to take turns looking after him 🤣), she agreed without hesitation. I'm really grateful for that, and it proved to be a lifesaver in the playground – we truly couldn't keep up with our child! He had an amazing time, and we parents were exhausted. Upon entering the room, we immediately saw the special tent, a highlight of the family suite. Forget kids, even I, a 30+ adult, wanted to crawl in and hang out for a bit! For the two days we stayed, this little tent became his 'secret base.' When we were relaxing in the hotel, he'd be in there watching Qiaohu (Chuckle) or playing with his toys. The hotel also gifted him a little kangaroo plushie. Wow, it completely won him over and became his 'best buddy.' Every night before bed, he'd ask, 'Where's my best buddy?' Hahaha, the innocence of a child really touches your heart every single moment. The kangaroo T-shirt was a bit big, but that's fine; he can wear it when he's older and we can come back to the Kerry Hotel again. During check-in, the bed rail and children's toiletries were all prepared, which was very thoughtful. The first round of the mini-bar was free, and they even provided cookies, which tasted pretty good. The only suggestion I have is that the bed rail felt a bit unstable. At the head of the bed, it was fine because of the cabinet propping it up, but the foot of the bed felt loose; if you nudged it slightly, it felt like it would fall. Later, I was worried he might roll off in the middle of the night if the rail gave way, so I stuffed pillows along the side of the rail, which solved the problem. Hotel breakfast is on the 1st floor. Booking a family room includes two breakfasts. The breakfast spread was extensive, with Chinese and Western options, noodles, wontons, bread, and pastries – everything you could want, and it all tasted good. Next to the kids' playground was a gym, which looked very good with plenty of equipment, but I didn't get to experience it as I was with my child. This trip was very satisfying, and I look forward to returning to the Kerry Hotel to unlock new experiences.

The river-view suite at The Peninsula Shanghai is undoubtedly the gold standard for a luxurious stay in the magic city. Situated in a prime location at the source of the Bund, the suite offers an unobstructed panoramic view of the winding Huangpu River and the dazzling Lujiazui skyline, featuring its iconic 'three-piece suit' of skyscrapers. Especially as night falls and the city lights up, enjoying this breathtaking night view from the comfort of your room or private terrace creates an incredibly immersive atmosphere. In terms of hardware, the suite perfectly blends understated luxury with retro charm. The spacious room design cleverly incorporates Art Deco style with old Shanghai aesthetics. A separate walk-in closet, a marble double bathtub, underfloor heating, and a highly tech-savvy bedside control panel all demonstrate an extreme pursuit of detail. Despite being open for over a decade, the hotel meticulously maintains its facilities, and the quality remains impeccable. Furthermore, the dining options within the hotel are not to be missed. Whether it's the exquisite cuisine at the Michelin-starred restaurants or the highly ceremonial English afternoon tea in the lobby, both offer an ultimate culinary delight. A stay in a river-view suite at The Peninsula Shanghai promises an unforgettable journey through luxury. Special thanks to the helpful young lady with glasses at the front desk (I was in a hurry to check in and forgot to ask her name) who kindly upgraded my reserved garden-view suite to a river-view suite for free. I also have a small suggestion: for example, the portion size of the waffles for breakfast is three times that of The Peninsula Beijing. It would be great if guests could be recommended à la carte options, as a smaller, more refined breakfast would reduce waste.

Choosing the right accommodation truly elevated our Disney experience! The hotel's location is superb, making dining, entertainment, and transportation incredibly convenient. The room hygiene was impeccable; it was so clean and tidy that we felt completely relaxed. The front desk staff were attentive and reliable, making check-in a breeze, and they were proactive in resolving any requests we had. The complimentary shuttle service to and from Disneyland was a thoughtful touch, making transport hassle-free. Breakfast was plentiful and delicious, and the toiletries were high-quality, offering a great user experience. We also enjoyed the free massage chairs in the lobby, along with freshly ground coffee and daily brewed plum juice available at all times. On a night we returned late from the park, our clothes hadn't dried, and a staff member thoughtfully offered to dry and fold them for us. This level of detailed service truly made our stay exceptionally comfortable.