Top rated hotels in Shaanxi

Sofitel Legend People's Grand Hotel Xian
4.8/5924 Reviews
Zhonggulou Square
During my extensive global travels, I’ve had the privilege of experiencing numerous luxury hotels, and I must say, the Sofitel Legend Hotel in Xi’an stands out as a truly remarkable gem. Its enchanting façade, reminiscent of a meticulously crafted petit château, transports guests to a world of mystique and elegance. The ambiance created by the hotel is nothing short of a sensory delight, gracing each moment with a unique touch of beauty and indulgence. The meticulously designed garden, a picturesque masterpiece, feels like stepping into a fragrant dream. Meandering through lush green lawns, I found solace in the tranquility of nature, as if time itself stood still for my enjoyment. This distinctive environment allowed me to rediscover a sense of inner serenity during my brief stay. The culinary experiences at the hotel are undoubtedly a highlight, with a sumptuous and diverse breakfast selection as well as exquisite afternoon tea offerings. Whether indulging in French classics or savoring local delights, each dish is a symphony of flavors that tantalize the palate. While the service, on occasion, may not have been flawless, I commend the hotel’s proactive approach in swiftly addressing feedback, demonstrating a genuine commitment to continuous improvement and guest satisfaction. The presence of a well-stocked Mini Bar in the room further elevated my stay, providing a range of snacks and beverages that added convenience and comfort to my leisure moments. I must take this opportunity to commend the three dedicated butlers, Eric, Mandy, and Flora. Their professionalism and warm hospitality redefine the concept of “home away from home.” Always greeted with a smile, they patiently attended to my inquiries, even offering invaluable travel insights that enriched my exploration of the city. In summary, the Sofitel Legend Hotel in Xi’an has left an indelible mark on my memory, crafting an unforgettable experience. As a seasoned connoisseur of luxury accommodations, I confidently place this hotel among the finest I’ve encountered. Its charming French-inspired façade, harmonious garden landscape, and unforgettable culinary journey have etched a profound impression in my heart. This is a journey I will cherish for years to come.
Yunheyebo Hotel (South Gate of Bell and Drum Tower, Xi'an)
4.9/510090 Reviews
Nanmen Square Area
If you’re seeing this review, this hotel had the best, most attentive service we’ve ever had in the many many hotels we’ve stayed at in china and around the world. It’s clean, spacious and the staff goes above and beyond to ensure you’re comfortable. • We originally booked 4 nights at Yunheyebo, but we were so impressed after our first 2 days, that we cancelled our booking at Ritz Carlton and rebooked with Yunheyebo for another 6 extra nights. (Pictures are of the executive deluxe family room.) • We had a smooth check-in experience despite it being 3am when we arrived. • Rooms were spacious and extremely clean. They cleaned our rooms everyday, and had free laundry service. Hygiene is really important to us - we were happy at the beautiful design of the room and the CLEANLINESS of everything. • The hotel is new and it’s not just nice in appearances. It’s not a refurbished hotel, the entire building felt new. The decor was tasteful and elegant. • Fantastic location - It’s a few hundred metres from 文昌门 Wenchang Gate, very convenient to visit the ancient city walls. After staying in Xi A for over a week, I don’t particularly recommend staying within the ancient city walls because of the traffic congestion. Yunheyebo was right outside the wall, was walking distance from the most important gate and an excellent base for travel - we avoided many traffic jams here. • Ease of transport - the 永宁门 Yongningmen metro station is a 800m walk away. Private hire didis arrive within 1-2 mins! • Outstanding attention detail from the housekeeping staff - they noticed that we were guzzling down so much water, that they increased the number of bottles of water they gave us (completely free of charge), and this escalated till we were given an entire carton of bottled water on our 4th or 5th day there 😹 Gave us a good laugh, but we are very grateful to the housekeeping staff who took care of Room #10-26 from 1 Sep to 8 Sep 2024. • We received a nice welcome box of desserts, fruits and snacks! I thought a welcome gift would only be given once, but it was refilled everyday! • special shoutout to 盼儿 Pan Er, for the outstanding service throughout our trip. She was extremely responsive and helpful - reminded us that there was free dessert in the evenings, helped us arrange late check out (this was off-peak season so we were in luck, i don’t know if this is possible during the peak period!!), helped us save some dessert when we were out late, etc. Once, I left my hat in a private-hire vehicle, and the driver was coming to the hotel to deliver it while I was not in. 盼儿 Pan Er helped ensure that my hat was sent straight to my room. Thank you again for being so contactable and helpful throughout our trip! • We originally booked for 1-4 Sep, but ended up staying 1-8 Sep and 11-12 Sep. The young lady working at the concierge on 2 Sep at 11pm to midnight was the biggest reason we extended our stay at this hotel. She definitely convinced us. I wish I knew her name, but thank you for making our trip that much better! • The free airport drop off was very much appreciated, it took the stress of planning an additional item off our shoulders. • Service from all the staff in the hotel was impeccable - from the attendants standing around the lobby, to the bellboys, to the 24/7 concierge, to the housekeeping, to the staff at the breakfast restaurant. I’m not disclosing the perks and benefits we got during our trip because I don’t want to set them up for unrealistic expectations 😹 But the staff at this hotel was really extremely nice, accommodating and helpful to all of our requests. • Definitely stay longer so you can explore Xi An at your own pace. AVOID peak periods, national holidays and school holidays if you can! If you’re still deliberating, don’t anymore lol. You’d want to stay in a hotel where you *know* you’ll have prompt support from a local, when you’re in a bind.
Meihao Hotel (Xi'an Gaoxin Road Zhongda International Branch)
4.8/51696 Reviews
High-tech Zone
This is a lovely hotel with kind, welcoming staff. I read some reviews saying the rooms are very old etc, but I don't see how that makes this hotel any less great - the rooms are still clean and well maintained. I arrived in Xi'an after 48 hours of hectic traveling due to a missed train, and the staff at Meihao Hotel were very welcoming, were happy to use translation apps to communicate with me. The room was large, with a view of the neighbourhood outside (mostly just traffic jams haha, but that's Xi'an). The location may not be super ideal for some as it isn't in the city centre, but honestly it was no inconvenience at all, as the nearest subway station is a brisk walk away -- about 5-7 minutes. If you're arriving by train and carrying a lot of heavy luggage, then yes, coming via subway might be a bit of a challenge (but not impossible!) The housekeeping staff especially were very warm and kind. Thank you for always brightening my day when I walked by you all. A few hours after I checked in, a lovely staff member knocked on my door and offered me a small bowl of soup. I was very confused as I hadn't ordered anything, but upon seeing other guests were receiving this too, I gladly accepted. It was such an unexpected, kind gesture -- this hotel truly knows how to make one feel welcome. I fell ill on the second day of my stay, and thankfully the room was so comfortable, I could recuperate well. My only complaint is that the bedsheets, comforter, pillowcases etc -- all the bedding essentially smells of cigarette smoke. I could also smell cigarette smoke from beyond my room's door at night. This was despite there being a clear sign in the room saying smoking was not allowed inside. Though this is certainly not something you can fault hotel staff for (if guests are adamant to smoke inside, what can housekeeping possibly do?), I just thought I would mention this for any other guests who might be very sensitive to the smell, perhaps you could request staff to rewash the bedding until the smoke smell is entirely gone. After checking out, I also noticed there were some freebies that were part of my booking that I unfortunately missed out on :( There was meant to be welcome fruit, afternoon tea for two and a midnight snack, which I would have loved to try. There was no welcome fruit offered, but I did receive some refreshing juice when I arrived to check in -- it was a hot day and I was grateful for the welcome drink. For the other stuff, as I didn't realise it was part of the booking perks, I never asked, and consequently seem to have missed out. I also want to say that aside from the rooms, the lobby area is quite lovely -- very tastefully decorated, peaceful, and I even saw they had some free coffee out for guests! I only noticed this when I was checking out though, and my taxi was already on the way to pick me up, so I could not indulge. Maybe it would be helpful if the reception staff could share all this info with guests when they check in, especially with the foreign guests who are already a bit confused and trying to get their bearings ^-^ Just a suggestion! Thank you for a nice stay. I will definitely be back again soon.
Mr. Wu's Hotel (Xi'an Xiaozhai Keji Road Subway Station)
4.9/57384 Reviews
High-tech Zone
This is probably the perfect hotel for someone in transition to the city. There’s actually some families that come here also. The room size was just right for me. One suggestion is to add an extra luggage table or chair-side table. I was splitting the week with two different hotels and decided to stay at Mr. Wu’s the whole week because the reviews turned out to be better. The location is in the hi-tech area, and walking around to multiple venues or shops is quite easy. My Cityview had some city sounds to go with it, but I actually enjoyed that. The staff did really well with helping translate a lot because my Mandarin and is not strong. It’s easy to get to a bus or nearby subway and even grab a rideshare. I only had the breakfast a couple of times, but they had a really good selection. The teatime and the welcoming fruit were a nice touch along with the gift upon check-out. I was already traveling overseas and needed to wait a full week to get into my apartment. Everything including the laundry, gym, lobby waiting area, and housekeeping service was good. I did not use the foot spa access on the second floor, but I plan to go back to the area since I’m transitioning into the city. Very clean and cute decorations. For the location and the price, this is definitely a must-stay. It’s important to note that larger groups might need more space. My room was perfect for one to two people. There was even an event room some ladies were celebrating in. Each floor lobby is a bit different. Just right.
Family Hotel (Xi 'an Xijing Hospital Store)
4.1/564 Reviews
Xijing Hospital/Kangfu Road
The hotel is a little bit hard to find and is down a spooky alley, but otherwise it is quite a great hotel for the price. The staff was very friendly and helpful with everything!
Novotel Xi`an The Bell Tower Hotel
4.8/55617 Reviews
Zhonggulou Square
The location is superb. The staff are very helpful and friendly, despite the language barrier. The quality of the room and beds is excellent. The only major concern I had was with the speed of the internet connection. It was very slow, 3 to 6Mbps, and that did not allow me to attend my online meetings. The breakfast is good but I would have appreciated more varieties. I felt it was limited in terms of choices, so I often skipped it although paid for it.
Sheraton Xi'an North City Hotel
4.8/59125 Reviews
Beiguan/Longshou District
Very comfortable lobby, excellent front desk and concierge services, large spacious room, excellent steakhouse with delicious steaks and salads, excellent buffet breakfast, a very short taxi ride to all the local sites. One hour taxi ride to Terra-cotta Warriors. We would stay at this hotel again.
HeSu DESIGNER Hotel & Suites - Xi'an Drum Tower & YONGNING Gate Branch
4.8/54158 Reviews
Nanmen Square Area
Our stay at Hesu Designer Hotel was absolutely lovely! The hotel is beautiful, with a great location near the center, making it convenient to explore the city. The rooms are spacious and comfortable. What truly stood out was the exceptional hospitality. Everyone at the hotel was incredibly nice and friendly, going out of their way to help us despite the language barrier, as we don’t speak Mandarin. A special shoutout to the front desk team and to Xiao Wang, who assisted us throughout our stay. The team made us feel so welcome, always offering us coffee and making sure we were comfortable. At the end of our stay, they even surprised us with a lovely gift (picture). The hotel also provided fantastic recommendations for attractions and restaurants, which made our trip so much easier and enjoyable. Highly recommend this hotel for anyone visiting Xi’an!
Mercure Hotel (Xi'an Bell Tower, Huimin Street)
4.8/53534 Reviews
Zhonggulou Square
The staff were all very accommodating, in particular a lovely girl named 江晓. We liaise via WeChat 1 month prior to my arrival date and she took the trouble to provide information that I required even though she was on leave, which was totally impressive. When we arrived the front desk staff 范范,祥祥 patiently and graciously directed us to eateries where local eat and their recommendation was good. The breakfast spread is good as it provide ample local shaanxi cusine where we can sample them without having to go out and get the street food. They also have a free laundrette on the 12th floor. The hotel is located right behind Humin Street and 20 mins walk away from the Bell Tower. It is a totally pleasant and an enjoyable stay. Kudos to all the service staff.
Lestie Hotel (Xi'an Bell and Drum Tower South Gate Branch)
4.8/52737 Reviews
Zhonggulou Square
The hotel is conveniently situated beside the Muslim food street and within reach to the nearest metro station. The famous bell tower is just across the street and there are many malls with plenty of cosplay shops that offers a wide variety of dynasty dressings. Last but not least the hotel is clean and offers washing of dirty linen free. The breakfast buffet spread is decent and the hotel even offers noodles for supper. The counter staff are always friendly and wear a big smile each time they serve guests. Special mention are staff 毛毛,小问 and 小林。

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Hotel Information for Traveller

Number of Hotels7,801
Number of Reviews1,849,592
Average Price (Weekdays)NZD 85
Average Price (Weekends)NZD 88