Travelers Reviews of Hunan Hotels

Jinglifang Shanju Hotel
9.6/5217 Reviews
Zhangjiajie National Forest Park/Wulingyuan
absolutely loved this place! such a pity that I only had time to stay for one night. amazing staffs/people running the place, they were so welcoming and kind and took care of me knowing that I am alone, they invited me to join them for lunch! weather was not very forgiving during my stay, so they were very kind to offer me an upgrade to their beautiful rainbow room multiple times for me to rest better. I just love this place and the people, will definitely be back again to try out their rainbow room finally!
JOLLY HOTEL
9.8/58286 Reviews
Wu Yi Square/IFS
No complaints. The room was pretty compact, but I can't say I didn't have enough space. The layout makes it work. The bathroom is a tight fit, though. Didn't really make use of the hotel's amenities, but I checked them out, and they seemed to be as advertised. The location was pretty good; not super close to anything, but also not particularly far. Staff are welcoming and enthusiastic. Honestly, at the price point, it's actually a bit of a steal.
Xiangxi Grand Hotel
9.5/55123 Reviews
We had the best service of our trip at this hotel- they truly go beyond and above. It was only a 15min Didi from the train station, also the bus shuttle from HSR to the city is right in front of the hotel. The location is perfectly situated at one side of the main bridge, but a nice 5min stroll away such that you are away from the noise on the main strip (in front of the river). Also, no mosquitoes. We initially booked a riverfront hotel but I am SO glad that we changed to this hotel after actually walking the whole tourist strip on foot. Legit the cobblestones near the river are terrible, and cars can’t get in so it’d have been a nightmare. Next, Xiao Dai (小代) who helped us and the manager were all so sweet. 小代answered all our WeChat questions extremely promptly (literally 1-2mins), and when we asked about the free laundry self use machine onsite, she offered to have us leave it in our room and do it for us so we could go out and explore. I thought this was truly above and beyond- she picked the clothes up from our room, washed them (separately as well for colours and whites), hung them and sent us a photo, dried them and returned them to us folded and freshly laundered. We were simply floored by this level of service. They are so so so kind and I can’t recommend this hotel enough for their kindness and eagerness to ensure your comfort during your stay. We stayed on the 7th floor in a suite and it was very comfortable- the bed itself and pillows were just right. Sheets felt high quality, pillows not too stiff and high, duvet was fluffy and nice. I liked that the toilet is separated from the shower and vanity- the soft but bright filtered lighting for the bathroom vanity was amazing for getting ready (for the girls who are sick of hotels with dark lighting and can’t do their make up). The room was spacious and although some aspects were a bit outdated, it was clean large and comfortable - we were so happy with our room. They also gave our group of 3 girls 4 room cards which allows for each card to breakfast. The breakfast ayis were so nice and made eggs freshly your way when asked. The cucumber and radish pickles were yummy and we really liked the corn soup and congee as well as all the vegetable dishes. The selection was good for us, as we like clean and simple, easy to digest and nutritious foods in the morning. Oh yeah they also sent us to the HSR on check out without charge, in the hotel’s car. They were so prompt in getting us to the HSR and the driver was really considerate, safe and careful. Literally the most calm drive we’ve experienced in China. Side note- the gym is massive and looks largely unused but the equipment is good, there are weights and cables and everything. There’s also a pool table and table tennis. A yoga room complete with a good amount of gear and mats.
Beian Qingshe Holiday Inn (Zhangjiajie Wulingyuan Forest Park Branch)
9.6/5891 Reviews
Zhangjiajie National Forest Park/Wulingyuan
It was great for the price and the service was fantastic. She was very responsive to my messages about questions and would buy my tickets for the mountains for me if I needed. She was also very good with explaining the routes I should take and how to go about the mountains. The location was also fantastic as there was a lot of good food right around the area. The only shortcoming was that our sink was leaking and the room looked slightly sketchy (the wood on the drawers were wearing out and scratched) even though it was very clean. However, they came to repair the sink asap the next day.
Suxin Tianmen Yinlu Hotel
9.3/5185 Reviews
Tianmenshan Cableway/Tianmen Mountain National Forest Park
The hotel is located at the foot of Tianmen Mountain. The proprietress and the boss are also very nice. They gave us a map of the route to climb Tianmen Mountain, and also provided airport drop-off service and prepared breakfast! It is recommended for families and couples to travel. The yard is also quite interesting. It was cold when I went there. I guess it would be more interesting to do it in the yard in summer.
Harmona Resort & Spa Zhangjiajie
9.5/5533 Reviews
Zhangjiajie National Forest Park/Wulingyuan
Our holidaying at Zhangjiajie was memorable not just because of the most astounding natural beauty of the place but also because of one of the most memorable experiences at the hotel we stayed in: ‘Harmona Resort and Spa’. The warm and friendly staff here created a very welcoming atmosphere.  We experienced excellent customer service with friendly and approachable attitude displayed by every member of the staff. They had the ability  to anticipate needs of guests and respond promptly. Though we did not know Mandarin, we never felt isolated because of the extra length the staff went to translate using technology.  The staff also handled specific requests quickly and were excellent in resolving issues. We had problem with our electrical plugs and adapters. Cherry from the Front Desk patiently spent hours and found a solution that allowed us to charge all our electronics on the local system.   The staff particularly at the restaurants displayed cultural awareness and showed sensitivity  to our vegetarian meal requests.  Special mention must be made of Front Desk Staff particularly Cherry who positively responded instantaneously to any of our requests.     Housekeeping Staff also responded immediately to our request for sorting out the WiFi issue.     I and my wife would like to specially thank Hq Du, an extremely pleasant and helpful lady at the restaurant where we had our daily breakfast. Donghua and Fang ant this place  also went out of the way to make the daily breakfast an experience to remember. All the three anticipated our needs and were always friendly and cheerful.They walk the talk in customer service. When my wife did not go for buffet breakfast as she was working out, they insisted on packing the breakfast for her.  Also, on the day we were leaving, they packed take away food for the road. This was highly thoughtful of them.  We would also like to thank Roland, Yuan Quioyun and Lora from the Chinese restaurant, who prepared for us off-the-menu Chinese vegetarian dishes which proved to be very delicious. Overall, we had an incredibly lovely experience at this resort and would strongly recommend visitors to Zhangjiajie to stay at this place.  - **Feedback Mechanisms**   - Encourage staff to share experiences and feedback for continuous improvement. - **Recognition Programs**   - Acknowledge and reward exceptional service to motivate staff.
Travel of Swan Hostelling International (Wulingyuan Forest Park Logo Store)
9.5/5509 Reviews
Zhangjiajie National Forest Park/Wulingyuan
Great place to stay in Wulingyuan and even better staff. 5 minutes walking to Park entrance. Amazing Staff. Speak English ( remember you are in China so find someone Who you can communicate using only 10% the translator will make your stay 100% more pleasant). He buy tickets for you, give wonderful indications/advices and so on. Even he gave us a ride with his car to a short distance place we had no idea how to get
Baihe River Valley (Furong Town Waterfall Store)
9.6/5405 Reviews
Furong Ancient Town
Our stay at this hotel was an unforgettable experience. The room was uniquely designed, immaculately clean, and offered a breathtaking view of Furong ancient city. The hotel's location within the ancient city walls and the convenient pickup service made our trip planning seamless. Highly recommended for anyone seeking a memorable and enchanting experience.
Purespace
9.4/5324 Reviews
Zhangjiajie National Forest Park/Wulingyuan
Extremely clean and well maintained: any small issue that arose was quickly fixed. Location is optimal if visiting the national park, as the hotel lies at a 15m walk away from the Zimugang (Central Entrance) of the park. Sadly, delivery apps do not deliver to the hotel, so one should make sure to have some snacks handy. Didi service works in the area of the hotel at any time of the day and night. The host is fantastic as he offered us a ride to the entrance for both days that we visited the park. He also provided a driver to pick us up from the airport and gave us several recommendations on activities. Breakfast is essential but very tasty: be sure to come early, as few dishes might finish (especially baozi and dumplings). In the winter, some amenities like the pool and the balcony are harder to enjoy, due to the weather. All in all, highly recommended experience if planning to have easy access to Zhangjiajie park, combined with a very pleasant room and stunning views. Really worth every penny.
Shuiyong Jinjiang Hotel
9.9/5183 Reviews
Zhangjiajie National Forest Park/Wulingyuan
Exceptional Homestay Experience in Zhangjiajie National Forest Park Rating: 5.0 I recently stayed at this homestay in Zhangjiajie National Forest Park with my sister and brother-in-law for 4 nights. As visitors with minimal Mandarin skills, we were delighted by the warm hospitality and personalized services provided by our host. From the moment we arrived, the host made us feel at home, serving us homebrew tea and homegrown organic peanuts! They went above and beyond to ensure our trip was enjoyable and stress-free. As DIY visitors, we didn’t book any tours. The host offered great guidance after learning about our wishes. They helped us purchase admission tickets and organized transportation for us every day. This made our daily trips to the national park and other tourist spots incredibly easy and convenient. The place is quiet and absolutely beautiful. We were surrounded by the mountains. The building materials are of superb quality and the insulation is very good, despite the cold weather. The bedding was very comfortable and we all had a good night's sleep. The highlight of our stay was truly these tailor-made services, providing us with recommendations for daily trips, food, and transportation. We enjoyed plenty of delicious healthy food, including a variety of fruits such as grapes, oranges, pomelo, to name but a few! The vegetables and some fruits (like kumquats, figs) were organically grown on the farm. Every meal was homemade and tasty. We even got to try their own specialty tea Mei Cha (莓茶), which was a delightful experience. On a particularly rainy day, the host proactively brought umbrellas to us, ensuring we stayed dry and comfortable. At some of the tourist spots, guides had been arranged to ensure our smooth entry. These thoughtful gestures added a personal touch to our experience, making us feel genuinely cared for. Overall, the owner’s dedication to making our trip enjoyable and successful was evident in every aspect of our stay. I highly recommend this homestay to anyone visiting Zhangjiajie National Forest Park. The personal touch, yummy organic food, and convenient transportation made our trip unforgettable. Thank you to the host for an exceptional experience!

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Property Information for Tourists

Total Properties8,190
Number of Reviews2,570,192
Average Price (Weekdays)NZD 82
Average Price (Weekends)NZD 85