Hotels With Pools in Sao Paulo State, Brazil

"- They didn't keep to the check-in time, the rooms were only available from 3:30 p.m. onwards and I was late for the event I was going to because of this delay in getting into the room. - The hotel is in the central region of São Paulo, while I was at the reception a guy came in asking for money and the security guards didn't do anything. - Breakfast had very little variety, dry bread and almost no cake options, for example, in other words, if you're thinking about paying for breakfast separately it's not worth it, it's better to eat at a bakery in São Paulo, which is more worthwhile. - While I was taking a shower a maid came into my room saying that I had already checked out in the system, I was very embarrassed by the situation."

"A good hotel in a good area of ​​the city. They care not only about the comfort of people but also about pets. The room has a balcony and this was a big plus for us. The upper floors offer a beautiful view of the city"

"I, a woman, booked a king-size room. It was spacious and had everything I needed. I had to ask the front desk for toothbrushes, toothpaste, and slippers. There was no comb, and I didn't even brush my hair during my week there. The breakfast rolls were hot, the teppanyaki bread was delicious, and there was a wide selection of drinks. The surroundings were lovely, the hotel building was grand, and there were plenty of restaurants nearby, including a fancy restaurant like NB Steak. My stay was near the main road, so the noise from the motorbikes was a bit noisy at night, but for someone like me who was jet-lagged, it didn't bother me much. I barely had any jet lag and slept well every night. Also, you can eat all the drinks and snacks at the hotel—I thought there was a charge, but I didn't. The view from the upper floors was great!"

"I stayed at Wyndham São Paulo Ibirapuera Convention Plaza Hotel twice during my trip (April 3–8 and April 10–11), and overall, this was a very mixed experience. I’m an international traveller so I would say I have my fair share of seeing all sides to a hotel. To be a 4 star hotel and to charge premium rates, I would expect certain things. Let’s start with the positive to the hotel - The location is excellent. From the hotel across there is a shopping mall, which makes it extremely convenient for food, shopping, and daily necessities. • Cleanliness is generally acceptable. Aside from one incident, (on my first night, I found red stain marks which looks like lipstick on my sheets, took a photo and alerted receptionist the next morning for a change of sheets. • Room size is spacious and comfortable. I stayed in the “ superior room” and the junior suite. The issues (and they are significant): 1. Misleading room expectations The room I received looked noticeably older and more worn than the photos online. Doors, bathroom condition, and overall finishing did not match what was advertised. It felt misleading. This hotel definitely need a glow up. 2. Poor service & lack of flexibility Service was the biggest disappointment. • Staff were generally not proactive or solution-oriented. • I made a booking error via Trip.com and tried to adjust the dates. Both the platform and hotel refused to help or offer alternatives. • Even a simple late check-out request (which I informed them about in advance and was willing to pay for) was declined without much effort to accommodate. I wasn’t also asking for hours just a mere 2 hours so that I can go to the city to pick up some stuff before my long haul 32hours flight. 4. Billing inconsistencies – check your charges carefully • I was initially charged for 2 minibar items when I only consumed 1. I manage to catch this on time before paying for it. • Laundry count was incorrect (11 pieces sent, billed for 12). Receipts and explanations were unclear, and I’m still not fully confident everything was billed correctly. 5. Missing basic amenities (unexpected for this level) • No iron or ironing board available • No kettle / hot water in the room • No complimentary drinking water • Everything must be purchased separately 6. Language barrier for international guests Not all staff speak English, which can make communication difficult if you’re not Portuguese-speaking. Overall verdict: This hotel is convenient but not service-oriented. If you are Brazilian or familiar with local expectations, you may find it acceptable. But as an international traveler, the experience falls short—especially in service, transparency, and attention to detail. Would I return? Probably not, unless location is the only priority."

"設施：非常齊全，有咖啡機、直飲水、冰箱、空調！入口是電梯-2層 電梯還在裝修 gym我們沒有使用權，桌球在會客層還可以。 衞生：很乾凈，空間也還行 環境：周邊沒敢出去😂出差展會和拜訪 服務：沒有任何服務，大家務必提前一到兩天注意他們發的郵件，提前一天提交自己的護照和人臉訊息！現場根本聯繫不到任何人，我們是在網上搜他們 然後聯繫到這家在線客服才加速入住的！這一共花了3個小時sort it out！ 幸虧我們有車，如果拖着箱子來的 會非常驚慌！"

"Well, overall the hotel is alright for a sleepover. Room was clean, mattress is super soft which might be a good thing for someone but for not for me. One surprising fact is that they don’t offer complimentary water. I honestly thought that has become a part of a basic package for every hotel. Breakfast choice is poor, they offer various fruit selection but no veggies whatsoever. Coffee is bad. Since my flight arrival time was quite late I had tried to reach the hotel to organize a transfer, or at least check what options I had. Well, I have already checked out and haven’t received any response yet."

"The freezer did not freeze right and the air conditioning control was not in the program I did, but all the others were perfect."

"We had a long flight of over 30 hours from China to Brazil and arrived at the hotel around 9:30 AM (Brazil time). We understand that the hotel may not be able to accommodate an early check-in, but we asked for help in at least being allowed to use the gym's shower room or any available facility to freshen up, as we had a meeting scheduled at 11:00 AM with a client. Unfortunately, after discussing our request, the staff rejected it due to hotel policy. We are quite disappointed with the service and hope the hotel might consider more flexible options for customers who have long flights. This would contribute to a warmer welcome and make guests feel more appreciated."

"The rooftop view is fantastic, and the surrounding scenery is beautiful. The neighborhood is safe, and there's a convenient buffet restaurant downstairs. There's also a gym on the 13th floor with comprehensive facilities. The only downside is that the hotel doesn't provide breakfast; you'll need to buy it yourself."

"I had a fantastic stay at Laghetto Stilo São Paulo. Everything was excellent — the room was spotless and well-maintained, the location was convenient for both work and leisure, and the staff provided exceptional service throughout my stay. The amenities were top-notch, including a well-equipped gym and a comfortable workspace, which made it ideal for a business traveler like me. I highly recommend this hotel for anyone visiting São Paulo!"